1. Bliss Baby Charter Audit
Laura Knaier – Project Manager, Bliss
Wendy Davies – Lead Nurse, Wales Neonatal Network

2. Outline Bliss Baby Charter Audit Tool Background Methodology Results
Conclusions & Recommendations
Outline of what today will be all about

3. How we got here Bliss Family Friendly Accreditation Scheme
Charter 2005
HCP request  Audit
 BFFAS November 2013

4. Bliss Baby Charter Audit Tool Methodology
Audit lead
Registration
Multidisciplinary team (incl. parents)
Unit by unit
Assessment audit using ‘RAG’ approach and action planning
* again, this is where units can apply for a grant or take part in BQuIP

5. RAG Assessment Method
GREEN Fully delivering against all aspects of the criteria
AMBER Delivering some/most of the aspects required to meet the criteria but not all
RED Delivering none or very few of the aspects required to fulfil that criteria.

6. 10 categories – 137 criteria Family Centred Care

7. Bliss Baby Charter Audit Results by Health Boards & Units

8. Ysbyty Glan Clwyd Criteria Compliance
Green
Amber
Red No
Data
Total
No.
of criteria
117 13 1 6
137 %
85%
10% 1% 4%
100%
Full Compliance – 3 categories
Communication
Empowering decision making
Service improvement & Parent involvement
Partial Compliance – 2 categories
Information provision
Guidelines & policies

9. Wrexham Maelor Criteria Compliance
Green
Amber
Red No
Data
Total
No.
of criteria
105 28 4
137 %
77%
20% 3%
100%
Full Compliance category
Developmental Care
Partial Compliance categories
Active care by parents & staff
Empowering decision making
Facilities
Service improvement & Parent involvement
Information provision

10. Ysbyty Gwynedd Criteria Compliance
Green
Amber
Red No
Data
Total
No.
of criteria
113 14 10
137 %
83%
10% 7% 0%
100%
Full Compliance categories
Active care by parents & staff
Empowering decision making
Partial Compliance - 5 categories
Communication
Developmental Care
Facilities
Guidelines & policies
Information provision

11. West Wales General Criteria Compliance
Green
Amber
Red No
Data
Total
No.
of criteria 40 75 21 1
137 %
29%
55%
15% 1%
100%
Full Compliance none
Partial Compliance categories
Active care by parents & staff
Parents & Family support
Communication , information provision
Developmental care
Facilities, Guidelines & policies

12. ABM UHB Singleton/POW Criteria Compliance
Green
Amber
Red No
Data
Total
No. of criteria
114 20 3
137 %
83%
15% 2%
100%
Full Compliance categories
Developmental Care
Service improvement & Parent involvement
Partial Compliance - 2 categories
Active care by parents & staff
Guidelines & policies

13. AB UHB Royal Gwent / Nevill Hall Criteria Compliance
Green
Amber
Red
No Data
Total
No.
of criteria 91 22 6 18
137 %
67%
16% 4%
13%
100%
Full Compliance categories
Communication
Developmental care
Partial Compliance categories
Parent & Family support
Facilities
Guidelines & Policies
Service improvement & parent involvement

14. UHW Criteria Compliance
Green
Amber
Red No
Data
Total
No.
of criteria 72 49 14 2
137 %
53%
36%
10% 1%
100%
Full Compliance - none
Partial Compliance categories
Parents & Family support
Communication, Information provision
Development care
Facilities, Guidelines & policies
Staff skills & training

15. Prince Charles Criteria Compliance
Green
Amber
Red No
Data
Total
of criteria
110 22 5
137 %
80%
16% 4%
100%
Full Compliance categories
Communication
Empowering decision making
Partial Compliance categories
Information Provision
Guidelines & policies

16. Royal Glamorgan Criteria Compliance
Green
Amber
Red No
Data
Total
No. of
criteria
111 22 4
137 %
81%
16% 3%
100%
Full Compliance categories
Developmental Care
Empowering decision making
Partial Compliance categories
Facilities
Guidelines & Policies
Information provision

17. ALL WALES Criteria Compliance
Green
Amber
Red
No Data
Total
No. of
criteria
873
265 68 27
1233 %
71%
21% 6% 2%
100%

18. Conclusions Full Compliance Partial Compliance Amber/Red
Communication /11 units
Developmental care /11 units
Empowering decision making /11 units
Partial Compliance Amber/Red
Facilities /11 units
Guidelines & policies /11 units
Information provision /11 units

19. Recommendations
Criteria rated RED or AMBER Suggested action/improvement to be taken forward for development
Re Audit
Baby Friendly Accreditation

20. Thank you. Any questions?