1. PROFESSIONALISM Honesty Accountability Integrity Responsibility
Compassion
Attitude
Dedication
Empathy
Self-Improvement
Respect
Unselfishness
Hustle
Will Curtis

2. Game Management How Not to Argue Body Language
Role of Partners in Handling Conflicts, Discussions, and Ejections.
Will Curtis

3. HOW NOT TO ARGUE HOW NOT TO ARGUE 1. Not always an easy thing to do
It take two to argue
CONFLICTS ARE NOT ARGUMENTS
3. Maintain Control
Will Curtis

4. HOW NOT TO ARGUE SEVEN TIPS FOR AVOIDING ARGUMENTS
1. Let them talk – don’t be quick to interrupt
2. Show you listened – Repeat the comments
back
3. Don’t get into debates over judgment
4. Only discuss the current play or issue
5. Be assertive and decisive – Not Aggressive
6. Keep your composure
7. Focus on solutions. Don’t be the problem
Will Curtis

5. SEVEN TIPS TO EARN RESPECT 1. Listen 2. Be Honest 3
SEVEN TIPS TO EARN RESPECT 1. Listen 2. Be Honest 3. Treat people fairly – “Not the way they may treat you” 4. Show respect 5. Be assertive – “Not emotional” 6. Maintain self control to maintain control. 7. Don’t fight to win You don’t need to win
Will Curtis

6. Body Language You will be perceived more by your body Hands – gestures
language than what you say
Hands – gestures
Eye contact
A. Don’t Glare
B. deer in headlight look
Facial expression
Shuffling feet
Will Curtis

7. Body Language
Calm vs. Confrontational
Do not “slump”
Will Curtis

8. When and how should Partner(s) step in.
1. When too many people are there 2. When umpire needs to regain composure or is not in control 3. When the conversation is calm but drags on delaying game 4. Whenever there is physical contact 5. After an ejection
Will Curtis

9. When and how should Partner(s) step in.
Back out a bit when situation is under control Know your partner – Ability to handle situations Veteran vs. New Umpires Don’t escalate – Conflict to argument
Will Curtis

10. All American
Game