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Patient Survey IWS Friday, May 13, 2016.

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Presentation on theme: "Patient Survey IWS Friday, May 13, 2016."— Presentation transcript:

1 Patient Survey IWS Friday, May 13, 2016

2 339 Total Responses Date Created: Friday, February 05, 2016
Complete Responses: 339

3 Q1: Are you male or female?
Answered: Skipped: 6

4 Q1: Are you male or female?
Answered: Skipped: 6

5 Q2: Age Answered: Skipped: 2

6 Q2: Age Answered: Skipped: 2

7 Q3: How would you describe how often you come to the surgery?
Answered: Skipped: 10

8 Q3: How would you describe how often you come to the surgery?
Answered: Skipped: 10

9 Q4: I attend... Answered: Skipped: 6

10 Q4: I attend... Answered: Skipped: 6

11 Q5: If you need to be seen urgently we will give you an appointment on the same day or ask the triage (assessment) doctor to telephone you. If you need a non urgent appointment we aim to give you an appointment within a week of your call, although it may be longer if you specify a particular doctor. With this in mind please indicate by ticking the extent to which you agree or disagree with the following statements: Answered: Skipped: 3

12 Q5: If you need to be seen urgently we will give you an appointment on the same day or ask the triage (assessment) doctor to telephone you. If you need a non urgent appointment we aim to give you an appointment within a week of your call, although it may be longer if you specify a particular doctor. With this in mind please indicate by ticking the extent to which you agree or disagree with the following statements: Answered: Skipped: 3

13 Q6: We are currently open from Monday to Friday 7am - 7pm and in addition we offer appointments from 8am - 4pm Saturday and Sunday from the Ireland Wood Hub. Considering our opening times, please tell us how much you agree or disagree with the following statements. Answered: Skipped: 3

14 Q6: We are currently open from Monday to Friday 7am - 7pm and in addition we offer appointments from 8am - 4pm Saturday and Sunday from the Ireland Wood Hub. Considering our opening times, please tell us how much you agree or disagree with the following statements. Answered: Skipped: 3

15 Q7: Providing excellent clinical care is our priority
Q7: Providing excellent clinical care is our priority. Please tell us the extent to which you agree or disagree with the following statements. Answered: Skipped: 3

16 Q7: Providing excellent clinical care is our priority
Q7: Providing excellent clinical care is our priority. Please tell us the extent to which you agree or disagree with the following statements. Answered: Skipped: 3

17 Q8: Our receptionists are here to support our clinical staff, and provide you with access to the services you need. Please indicate the extent to which you agree/disagree with the following statements. Answered: Skipped: 5

18 Q8: Our receptionists are here to support our clinical staff, and provide you with access to the services you need. Please indicate the extent to which you agree/disagree with the following statements. Answered: Skipped: 5

19 Q9: Please let us know if you are aware of any of the following services provided by the practice
Answered: Skipped: 6

20 Q9: Please let us know if you are aware of any of the following services provided by the practice
Answered: Skipped: 6

21 Q10: Please let us know if you have used any of the following services provided by the practice.
Answered: Skipped: 10

22 Q10: Please let us know if you have used any of the following services provided by the practice.
Answered: Skipped: 10


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