1. Delivering Digital Healthcare Dr Vincent Connolly Regional Medical Director, NHS Improvement

2. Doing things differently

3. The public really want digital health services
88% of adults use the internet only 2% report digitally enabled NHS transaction with NHS

4. The public would use digital health options if they were available
Monitor their own condition
View their records
Book an online GP appointment
Ask a Clinician
a question
A 2012 survey of 7,000 patients found that if they could have a digital alternative they would:
Source: Nuffield Trust, Delivering the benefits of digital health care, February 2016

5. Digital outpatients could also deliver large financial or capacity improvements
Source: 2012 DH Report

6. Lessons learned: Digitally enabled not digitally led change

11. The beginning ………………..
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