1. Making the Green Deal work for you Link to Energy meeting Forest Green Rovers 4 th July 2013 Kaye Welfare & Neil Towler Severn Wye Energy Agency

2. Link to Making the Green Deal work for you Chair: Kaye Welfare, Severn Wye Energy Agency (SWEA) Start of meeting 4.00pm 4.00 – 4.30 Refreshments & Networking 4.30 – 4.40Welcome and introductions– Kaye Welfare 4.40 – 4.55The Warm & Well Green Deal offer & routes to market – Kaye Welfare 4.55 – 5.05Link to Energy – The Severn Wye Installer Network - Neil Towler (Severn Wye) 5.05 – 5.30 Warm & Well Green Deal Provider – Jon Johnson (Unity) 5.30 – 5.55Using your local Trade supplier – Mark Riordan (George Bence & Sons Ltd) 5.55 – 6.20Question time – Put your questions to Kaye Welfare, Neil Towler, Jon Johnson and Mark Riordan 6.20 – 7.00Refreshments, bar & networking Close of Meeting 7pm

3. Kaye Welfare Assistant Chief Executive Severn Wye Energy Agency www.swea.co.uk

4. Severn Wye Energy Agency – Who are we? Not for profit company Registered educational charity Set up in 1999, originally Forest of Dean District Council with EU funding Now 50+ staff offices Wales and Gloucestershire Promoting sustainable energy and affordable warmth through partnership, awareness-raising, innovation and strategic action

5. A background to the Warm and Well scheme The scheme began in 2001, 40,000 homes improved! Links between fuel poverty, poor health and energy efficiency A local partnership approach, working with 7 LAs community groups and health related organisations Links to other projects retrofit projects Target 2050 and exemplars

6. Lessons we are taking forward Every home is different, every household is different Lots of factors affecting order of retrofit actions Range of finance options needed – with simple access Value of local outreach, trusted intermediaries and exemplars Good quality advice needed throughout customer journey from outreach to post retrofit behaviour Importance of local supply chain

7. Whats changing? move away from Local Authority grants to loans need to target older more difficult properties Government Green Deal framework: –Accredited products, assessments, installers –Loans linked to electricity meter, not person –Repaid thro electricity bills: private finance –Golden Rule limitation: (modelled) savings must be more than payments Energy Company Obligation (ECO) Carbon: all homes, part funding, solid wall insulation ECO Community: deprived areas, high % funding, all measures ECO Affordable Warmth: vulnerable households selected benefits mainly heating & boilers, hard to treat cavities

8. The Green Deal In a nutshell.... Governments flagship energy efficiency scheme whereby energy efficiency measures are installed at no upfront cost & the cost of measures are recovered through the electricity bill AssessmentInstallation Repayments & follow up Finance

9. The Golden Rule The overall energy bill should not go up as the monthly bill savings from installing the measure should be greater than or equal to the repayment. For example.... Household Energy Bill £800 Green Deal Finance Green Deal Measures Lower Household Energy Bill £400 Repayment £300

10. Warm and Well plus A non-profit local partnership delivery model for sustainable energy retrofit of homes, that: delivers the full range of retrofit measures reaches households at all income levels uses local and SME contractors brings in ECO and Green Deal if relevant provides complementary, simple flexible funding options Gloucestershire, South Gloucestershire and Wiltshire

11. Warm and Well Plus Partnership will pilot Warm and Well Plus 2013-15: local outreach and marketing to householders customer contact point and advice 0800 500 3076 Green Deal and ECO assessments (energy surveys) Severn Wye are Green Deal Advice Organisation access and delivery of ECO funding assess options and provide access to Green Deal finance engage with and support local suppliers and installers extend local installer network Link to Energy

12. Link to Energy – core principles local network with capacity building ethos not a closed shop, run on not for profit basis part of integrated local supply chain local building SMEs are key influencers most homes repairs and renovation work is by local building trade SMEs have main skills needed, up-skilling marginal general builder or lead trade can facilitate multi technology retrofits develop local economy and jobs ………local people like to use local installers ……

13. Local contact point freephone website e-mail People, with names and faces Outreach and marketing local networks social marketing Initial advice Assessments: identify, quantify, prioritise measures Finance ECO, own savings, GD, low cost loans Installers heating Insulation microgen lighting User advice Joint marketing and cross referrals Linkup with merchants and suppliers Training Local evening meetings Co-learning around local exemplars Online listings with search by postcode Word of mouth recommendation SME local contacts Outreach programme to engage local SMEs

14. Warm and Well

15. Warm & Well will result in work for you! Developed range of marketing materials Trialling different approaches including: Schools, local authorities, parish councils, community organisations, adverts on back of bus, football ground, mail shots, business awards, working with local trade supplier. Using LA and marketing data to identify who is most receptive to different messages and marketing activities We have had over 2000 enquires to our advice line since 1st January 2013. Of those 1250 have been given advice and information on Green Deal. We have carried out over 350 Green Deal Assessments to date.

17. Future of Warm and Well Our vision: Non-profit local partnership delivering good quality home retrofit and advice, supporting the development of the local supply chain in Gloucestershire, Wiltshire, South Gloucestershire... Contact Detail: Call the Warm and Well advice line on 0800 500 3076 Email us at warm&well@swea.co.uk Text WARM to 83010

18. Link to Energy Set up 2008, now over 100 members Covers all main energy retrofit technologies Run on not for profit basis Local network for local companies

19. Link to energy – membership benefits Company listing on an online database of sustainable energy installers Users can search for installers by: Postcode Measure or technology Green Deal Accredited Customer enquiries sent to your nominated email address

20. Link to Energy So who will be using Link to Energy? – Green Deal Assessment customers – Severn Wye Energy projects – Local Authority partners endorsed No membership or lead fees 3% of the value of the completed work

21. Link to Energy – Membership benefits Quarterly regional meetings Local, regional & national industry updates Specialist information on new products and technologies Networking opportunities News and opportunities updates Advice documents – Routes to becoming a Green Deal installer Training / funding Local events you could be exhibiting at Its nice to be able to attend a local event and network with other companies in a similar position to ourselves, to see how they are getting on and to find out what is happening within the industry both locally and nationally.

22. Link to Energy – training & development RecentPAS2030 Insulation training at Knauf training centre in Birmingham

23. Link to Energy – training & development Green Deal Skills Alliance - Green Deal Skills Exemplar –One of 6 initiatives chosen to help in supporting the development of the Green Deal industry and ensure that skilled workers are available Development of installer and assessor case studies A series of events in the region alongside Asset Skills & Construction skills covering: –PAS 2030 –Training routes to accreditation for different technologies Researching barriers and solutions to enable smaller companies to tender for LA work

24. Further Information Link to Energy Website: www.linktoenergy.org.ukwww.linktoenergy.org.uk –Register as a member –Find out about events SWEA website: www.swea.co.ukwww.swea.co.uk Contact information: –Kaye Welfare 01452 835060 or kaye@swea.co.ukkaye@swea.co.uk –Neil Towler 01452 835086 or neil@swea.co.ukneil@swea.co.uk