1. Stakeholder and citizen participation
SUMP Technical Training Workshop
Sofia, 4 May 2012

2. Why? Participation leads to more democracy provokes ownership
increases efficiency and effectivity of policy choices
offers insight in target groups
narrows the gap between citizen and politician
increases transparency

3. Step – by – step
Define subject and scope
Define context conditions
Decide policy phase
Define goal and level
Identification and analysis of stakeholders
Choose event(s)
Make goals concrete and define result indicators
Setup action plan
Impact and process assessment

4. What is the subject / scope of your process? Plan
Step – by – step: Step 1
What is the subject / scope of your process?
Plan
Project
Measure

5. What is the participation – context?
Step – by – step: Step 2 +3
What is the participation – context?
Relation to other plans (local, regional, national)?
Is there a tradition of participation in your city?
In-house expertise or external consultant?
Where does participation fit in consultation structure?
In which policy phase we want citizens to participate?
Planning, execution, evaluation

6. Which level of participation do you aim for?
Step – by – step: Step 4
Which level of participation do you aim for?
Information
Consultation
Advise
Co-production
Co-decision
“good information beats bad co-production”

7. Identify individual and groups of stakeholders Analyse
Step – by – step: Step 5
Identify individual and groups of stakeholders
Analyse
Expectations
Skills
Level of knowledge
Level of interest

8. Choose appropriate participation-event
Step – by – step: Step 6
Choose appropriate participation-event
Structural or incidental
Direct or indirect
Interaction or no interaction
Examples
Citizen panel, jury
City or neighbourhood debates
Survey, focus groups
Action research
Advisory board

9. Make goals concrete and find result indicators
Step – by – step: Step
Make goals concrete and find result indicators
Action and evaluation plan per event
Analysis of the output
Process
Impact

10. Citizen involvement: Hasselt
“Geknipt Mobiel” (approach tested in 15 municipalities)
Problem finding phase
Site visit
Photo’s / presentation
Discussion (joint fact finding)
Action plan
Shared responsibility (co-ownership)
Prioritise actions and make them concrete
Names and dates
the more concrete, the better
Try to make them SMART

11. Citizen involvement: Hasselt
Problem finding phase
Site visit
Starting with photo presentation
Makes things ‘real’
Facilitates discussion
Discussion
Accessibility
Livability (quality of life)
Safety
Citizen participation

12. Shared responsibility: Hasselt
citizens
city / police
traffic generators
Upper level (regional government, bus company, ..)
Traffic organisation
Parking management
School travel plans
Information
Use and Promote alternatives
Information about decisions
School travel map
Road works information
Awareness raising
Action on parking
Accesibility brochure
Promote alternatives
Measures in school travel plans
Funding?
Education
Promote offer to other citizens
Course on traffic rules and regulations
(police)
Prevention / enforcement
Speaking out-project
Parking policy
infrastructure
Lowered sidewalks (for disabled )

13. Involving children in Jette
Engaging children in designing a town square
1st meeting
Learning to locate the school on a map of the city (game)
Talking about the direct environment of the school building
2nd meeting
Walking in the neighbourhood finding out what they like and dislike in public spaces
Encourage and facilitate vision building on the public space (square in this case)
3rd meeting
What is important in public spaces?
Showing the results to designers, press and policymakers

14. Involving children in Jette

15. Engaging the elderly Action research Problem finding Action
Execution of the action

16. Engaging the elderly

17. Conclusions
Clear scope
Clear trajectory & objectives
Process management
Shared responsibility
Budget
Timeline
Communicate !

18. Exercise
Think of a concrete (group of) measure(s) you would like to involve the public for.
Design an ideal involvement plan.
Can this work in your city? Why (not)?

19. Presentation prepared by Jan Christiaens, Mobiel21