1. Electronic Collaboration
Chapter 22
Electronic Collaboration
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2. Lessons Lesson 22.1 Electronic Communication
Lesson Cloud Computing
Lesson 22.3 Social Networking
Lesson 22.4 Video Conferencing
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3. Learning Outcomes 22.1 Discuss electronic communication
22.2 Communicate with cloud computing
22.3 Utilize social networking
22.4 Participate in video conferencing
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4.
Electronic communication is the electronic transmission of data from one computing device to another
is electronic, or digital, mail sent from one account to another via the Internet
Lets you send the same message to one or multiple recipients at the same time
You can send attachments, such as photos, audio recordings, videos, and documents
An client is a computer program used to manage a user’s account
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5. (continued)
Free, Web-based (cloud) accounts can be set up through services like Google and Hotmail, where the client appears in a Web page
accounts can be obtained through an ISP
A smartphone is a mobile phone that provides traditional digital voice service in addition to a variety of other functions, such as text messaging, management, Web browsing, still photo and video capabilities, MP3 music capabilities, video viewing, video calling, and the ability to run applications
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6. Discussion Threads A post is a published message in an online forum
A chain of individual messages or comments relating to a common topic is a discussion thread
PRNewsFoto/RentWiki.com/AP Photo
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7. Cell Phones and Texting
Most people use their cell phones to send and receive text messages
A text message is a short, typed message sent between two or more cell phones or other electronic devices; these messages are sent via SMS (the acronym for Short Message Service)
An SMS message can include up to 160 characters
Because of limited space, people often use acronyms, abbreviations, or other forms of shorthand to shorten an otherwise lengthy message
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8. Cell Phones and Texting (continued)
Originally, texting on phones was done using the number pad and scrolling through the three or four letters on each key until the correct one appeared; the tedium of this task is another reason that the texting abbreviations became so popular
Many phones now have a slide-out or on-screen full QWERTY keyboard
PRNewsFoto/RentWiki.com/AP Photo
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9. Cloud Computing
Cloud computing is on-demand access to shared data via the Internet
Information is stored, retrieved, edited, and shared online, and can be accessed from any computer with Internet access, reducing the threat of accidental file damage or deletion
Lets you quickly sync documents, photos, movies, contacts, and s between two or more computers, smartphones, tablets, or other electronic devices
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10. File Sharing
Sending a file to another user as an attachment is a basic form of file sharing
A better method is to use an online file-sharing service
File sharing is an essential tool when working as part of a team
A benefit of online file sharing is the ability to set up a review chain
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11. Podcasting
A podcast is a pre-recorded digital audio or video file that can be downloaded and played on an electronic device such as a computer or an MP3 player
If a user subscribes to a series of podcast they can automatically receive new episodes associated with that series as soon as they become available
Podcasting is made possible through an RSS feed, or Really Simple Syndication feed, which delivers the content directly to the user’s device
SKrow/iStockphoto.com
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12. Blogs
A personal Web site where the owner posts writings, commentaries, thoughts, and other information on an ongoing basis is a blog
Blogs play a prominent role in online communication
Blogs provide a site’s owner with a platform from which to instantly share information with others
A blog utilizes RSS feeds to publish the owner’s posts, as well as documents, photos, audio files, and video files
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13. Wikis A Web site that lets users create and edit content is a wiki
Wikipedia is arguably one of the more popular wiki sites
Wikis are also used by companies and universities as a means of promoting communication among different individuals
A wiki is a useful communication tool for:
Collaboration between multiple team members on a project
Promoting learning
Sharing information between groups of people
ranckreporter/iStockphoto.com
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14. LinkedIn
Social networking are online communities that let users instantly share information with other users
An effective business tool
The most popular professional social networking site is LinkedIn
Online profile includes your past work history, education, relevant experiences, and contact information
franckreporter/iStockphoto.com
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15. Facebook and MySpace
With social networking sites like Facebook and MySpace, users can instantaneously broadcast personal information to other users with whom they choose to be connected
You choose how much information you want to share and exactly who will be able to see it
Those that have access to your page can:
Post statements to your wall
Leave comments on your personal postings
Tag you in photos
Through a central newsfeed page, you receive a synopsis of your friends’ recent activities
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16. Social Media Considerations
Social media is a great way to share important events, photos, thoughts, and ideas with others
If the settings on your social media account are not restricted, this same information can also be seen by potential employers
Periodically review your account and remove any potentially embarrassing pictures, posts, or comments
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17. Twitter
Twitter combines the broad communication capabilities of social networking with the condensed voice of texting
Through a Twitter account, users can broadcast brief messages to a list of followers
Twitter has become a popular means for businesses to communicate information to the general public
Messages, known as tweets, are sent and received through a variety of electronic devices
Followers can reply to tweets, creating a discussion thread
Users can also broadcast images and video links
This form of communication is often referred to as microblogging
andrearoad/iStockphoto.com
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18. Video Conferencing
In a video conference you can conduct face-to-face communication with individuals in one or more different locations at the same time.
Saves people both time and money over traditional conferences,
Important factors to consider when preparing for a video conference:
Preparation
Clothing
Movement
Sound
Visuals
Andrey_Popov/Shutterstock.com
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19. Preparation
Before the video conference begins, take time to familiarize yourself with all of the tools you will be using, such as:
The computer
Conferencing software
Video camera
Audio equipment
If you are leading the video conference, plan on being set up and connected to your conference at least five to ten minutes before it is scheduled to start
If you are presenting a slide show, send a copy of your presentation to all of the participants ahead of time, along with an agenda for the meeting
Introduce yourself and anyone else who is participating in the video conference before you begin
Be conscience of possible transmission delays during your conference
Communicate a backup plan with all conference members, in case you lose connection
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20. Clothing When dressing for a video conference:
Avoid wearing all white or all black, as you may easily blend in to the background
If you want to wear a monotone outfit, stick with neutral blues or greys
Or, gear your outfit choices to more subdued colors, such as light pastels
As a rule of thumb, stay away from bright red, green, or orange clothing
Avoid wearing patterned outfits, such as plaids and stripes, as they may become distracting to those viewing you on the monitor
Metallic jewelry and other adornments may produce a glare in the video transmission
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21. Sound and Movement
It’s important to communicate both verbally and visually during a video conference
Act and speak as you normally would and maintain eye contact with the person or persons on the screen
No need to shout into the microphone
Avoid all pointless and annoying sounds, such as chewing gum or whispering
Refrain from making unnecessary movements, such as shuffling papers and rocking your chair
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22. Visuals
In addition to being able to see the video conference participants, you can also display visual aids during a video conference
Most video conferencing software programs allow you to switch between different views; you can:
Run a presentation
Demonstrate how to use a program on your computer
Display a Web page during a video conference
Participants can interact with one another just as they would in person
© Corbis Bridge/Alamy
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23. Key Concepts Communication can be synchronous or asynchronous
Delivery options—such as timing, movement, and lighting—should be taken into consideration when preparing a presentation
The medium from which your audience will access and view your presentation will dictate how you set it up and package it
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