1. Understanding the issues related to the use of information
Operational Issues

2. Learning Outcomes
LO1: Describe the operational issue of security of information. LO2: Describe health and safety issues and create a poster

3. Security of Information
Security means the data is safe from unauthorised or unexpected access, alteration and disruption (what legal frameworks does this relate to?)
Management should dictate who can view and update information: This could be:
-everyone in the organisation
-Those on authorised lists
-more controlled access following complex rules, with logging of access to data.
IT department is usually responsible for advising and implementing rules

4. Backups
Organisations need to safeguard against physical data loss or processing problems
Should be backed up regularly
Could be full or partial backups of information which has changed
IT departments should practise data recovery and restores

5. Task
Describe the operational issue of security of information -How management of the system impacts security -What is a backup and why do it? -What legal framework fits with the security of information?

6. Health and Safety
Regulations for using, and the position of screens and monitors
Keyboards, mice, chairs and tables must be positioned appropriately
Computer users are entitled to eye tests
Computer users should take regular breaks

7. Task
Create a poster that notes all the health and safety factors an organisation should abide by. You should conduct further research to create this poster.

8. Plenary
Share you posters with a partner and peer assess their work

9. Lesson 4

10. Organisation Policies
Organisations can have policies related to the use of information systems
Examples:
-keeping information confidential
-correcting data that is incorect

11. Business continuance plan (BCP)
Plan in case any major part of an IT system fails
IT department should have procedures in case of a failure so that they can at least provide a limited service
Example: dual network with alternate terminals connected to each network. If one network fails, half the terminals will still work
Organisations need to plan their BCP (eg having additional servers)

12. Costs Important to manage the costs of IT projects
The total benefits of a project should exceed the total costs
Tow areas to consider regarding costs for business case:
-additional resources required: new computer equipment and installation, user testing and training, additional IT resources to run the systems
-Cost of development: cost of getting/developing the new system, costs of future developments of the system