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NIC Initiatives in Enterprise Architecture

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1 NIC Initiatives in Enterprise Architecture
Seemantinee Sengupta Enetrprise Architecture Resource Division National Informatics Centre 20 February 2019

2 IndEA Reference Models
The IndEA Vision IndEA Vision ONE Government IndEA Principles IndEA Reference Models GoI Ministries States & UTs PSUs Unified & Uniform Interfaces Citizen/ Business-centric Services Guaranteed Service Levels Effective Program Management Less Government, More Governance Security & Privacy Interoperability Shared Infra Common Applications Open Standards SDG Approach Prioritization Re-engineering Process Change Mgt TECHNOLOGY STAKEHOLDER BENEFITS PROCESS / PEOPLE National Informatics Centre

3 The 8 Reference Models of IndEA
Business Reference Model (BRM) Provides Portfolio of Services to Provides Application Portfolio & S/w Development methods to Application Reference Model (ARM) Defines methods for Outcome Assessment to Performance Reference Model (PRM) IndEA Data Reference Model (DRM) Integration Reference Model (IRM) Life-cycle Mgt of Enterprise Data of Interoperability & Integration of Technology Reference Model (TRM) Specifies Technology Landscape & Standards of Specifies Standards & Best Practices for Security of assets of Security Reference Model (SRM) Guides Design & Implementation of Architecture Governance Reference Model (GRM) National Informatics Centre

4 National Informatics Centre
NIC’s EA Initiatives National Informatics Centre

5 NIC’s EA Initiatives (1/3)
Panchayat Enterprise Architecture Framework Reference for development of enterprise systems supporting activities of Panchayati Raj Institutions of the nation Drinking Water & Sanitation Enterprise Architecture Reference to guide development of all e-governance applications supporting automation requirements of MoDWS National Informatics Centre

6 NIC’s EA Initiatives (2/3)
University Enterprise Architecture Framework Reference for development of Enterprise Architecture and ERP system for Universities and other institutes of higher education in India Land Hub Enterprise Architecture Enterprise Architecture blueprint for Land Hub in Andhra Pradesh State Public Service Commission Enterprise Architecture Framework Reference for development of Enterprise Architecture and automation system for State Public Service Commissions in India Document Registration System Enterprise Architecture Framework Reference for development of Enterprise Architecture and automation system for Document Registration National Informatics Centre

7 NIC’s EA Initiatives (3/3)
Ongoing State Finance Management Enterprise Architecture Framework Enterprise Architecture for Lal Bahadur Shastri National Academy of Administration Planned State Enterprise Architecture for Meghalaya Odisha Agriculture Department EA Blueprint National Informatics Centre

8 Integrated Service Delivery through Land Hub
As-Is State Transformation To-Be State Land Hub project aims to achieve integration of 6 departments and associated applications for optimal service deliverance to the citizen at the convenience of mobile or computer Guided by IndEA Framework National Informatics Centre

9 University Enterprise Architecture Framework (UEAF)
National Informatics Centre

10 University Enterprise Architecture Framework
NIC EA Initiative 2 April 2019 2 April 2019 NIC EA Initiative

11 Agenda Background – University ERP and IndEA Framework
University Enterprise Architecture Framework (UEAF) Business reference model Data reference model Application reference model Technology reference model Application integration reference model Security reference model Performance reference model Governance reference model Defining enterprise architecture from UEAF Way forward NIC EA Initiative

12 Agenda Background – University ERP and IndEA Framework
University Enterprise Architecture Framework (UEAF) Business reference model Data reference model Application reference model Technology reference model Application integration reference model Security reference model Performance reference model Governance reference model Defining enterprise architecture from UEAF Way forward NIC EA Initiative

13 Complexities and Challenges of Higher Education Sector
Diversity in Universities structure Functional autonomy of universities Regional imbalance of education opportunities in States Uneven distribution of Universities and Institutions Varied Regional / State requirements Multiple regulatory bodies for specialized universities Different ICT maturity levels of eGovernance readiness 2 April 2019 NIC EA Initiative

14 Our understanding of University sector has matured and improved through…
7 Center + States / UTs 38+ Universities 10+ solutions ~10 modules ~100 sub-modules 1 5 Ministry of Tourism Chhattisgarh 2 6 Karnataka Odisha 3 Bihar 7 Uttarakhand We have over 8 state units participating in this initiative. currently NIC solutions are being used in 30+ universities. However the universities are using specific instances and there is no common framework or knowledge base which is prevalent in all these solutions due to the lack of collaboration and a foundational guiding framework like University EA / IndEA framework till now. 4 Kerala NIC EA Initiative

15 We conducted several workshops with NIC State Units and Universities across the Country
Video Conference 2 rounds of video conferences held with NIC State units including Chhattisgarh, Kerala, Karnataka, Bihar, Odisha, Uttarakhand, Haryana, Maharashtra, Himachal Pradesh 9 NIC State units participated in the workshop Regional workshops 5 Regional workshops conducted in Delhi, Shillong, Chandigarh, Patna, Bengaluru 20 States / UTs representatives participated in the workshops 107 Universities participated 250+ participants from universities, NIC state units and State Education Directorates 2 April 2019 NIC EA Initiative

16 It was understood from the workshops that …
There is a need for a common generic ERP solution which covers all business domains and solutions of Universities. There is an acute challenge faced by universities in terms of availability of reliable hosting / cloud infrastructure solutions. University Enterprise Architecture Framework seeks to establish the foundational design for preparing common & generic configurable ERP solution tailored for Indian Universities 2 April 2019 NIC EA Initiative

17 Tailored University Enterprise Architecture Framework from IndEA
Higher Education Sector EA aligned to IndEA framework Universities ecosystem IndEA is not an Enterprise Architecture. It is a comprehensive and convenient framework for developing Enterprise Architecture to support ICT enabled transformation across governments. It is an authoritative reference providing an integrated, consistent and cohesive view of strategic goals, business services and enabling technologies across the entire organization. NIC EA Initiative

18 Agenda Background – University ERP and IndEA Framework
University Enterprise Architecture Framework (UEAF) Business reference model Data reference model Application reference model Technology reference model Application integration reference model Security reference model Performance reference model Governance reference model Defining enterprise architecture from UEAF Way forward NIC EA Initiative

19 University Enterprise Architecture Framework to eGov solution roadmap
University business landscape University Framework University Architecture Comprehensive University ERP Solution University specific ERP implementation We are leveraging the guidelines and recommendations under IndEA to develop the University Enterprise Architecture Framework for all Universities. UEAF will be tailor made to adapt to the specific requirements of Indian Universities as per the existing policies and eco-system. The framework will produce a national repository of architecture principles, standards, guidelines, architecture models for universities as a reference point catering to all universities intending to establish their own digital blueprint. It will leverage best practices and international and national level standards and guidelines which would be developed based on inputs from a wider group of stakeholders including MHRD, regulatory bodies like UGC, AICTE, NAAC, MCI, Universities and Implementation and technology partners and vendors. NIC EA Initiative

20 IndEA UEAF is an abstract framework for Indian Universities to develop their own architectures Guides UEAF UEAF intends to include all possible functional aspects of any Indian university. In a way, it represents a superset university from where the structural and functional needs could be depicted using the basic elements included herein. Instance of Framework Comprehensive University ERP Solution University #1 University #2 ……… University #850 Vision, Mission, Goals Vision, Mission, Goals …………………….. Vision, Mission, Goals Structure #1 Functions: F1, F2, …Fn Structure #2 Functions: F1, F2, …Fn ……………………. Structure #850 Functions: F1, F2, …Fn University Enterprise Architecture #1 University Enterprise Architecture #2 University Enterprise Architecture #2 ……… University Enterprise Architecture #850 Instance University ERP Implementation #1 University Enterprise Architecture #2 University ERP Implementation #2 ……… University ERP Implementation #850 We understand that each of the 850+ universities are different and unique. Yet the building blocks (organization structure templates, functions, entities, interfaces) would be common / reusable / configurable across universities for ~90% cases whereas for ~10% cases the unique university requirements would be specifically catered to. 2 April 2019 NIC EA Initiative

21 University Enterprise Architecture Framework initiative covers…
Common structure and functions, and variations Common / shareable / reusable / configurable / interoperable building blocks Define the business framework Blueprint Identify information entities required to support business Define the logical application functionalities to manage data and processes Workout the application integration Design the security layer Outline the performance metrics Decide the technologies and define deployment architectures UEAF governance Dimensions Domains Business Data Application Technology Core Supporting Ancillary Enabling App Integration Security Performance Governance We would establish the baseline repository for the available NIC assets (solutions and documents) and take inputs to define the architecture dimensions which are the business, application, data and technology architectures which would form the University EA framework. On designing the target state architectures, we would be identifying building blocks or modules which are required to be configurable, which may be common / re-used and the university specific modules. Once the building blocks have been defined we would divide the overall framework into smaller work packages based on the criticality, business requirements, benefits and complexity. This exercise will help us to identify the additional business capabilities which are required by the universities discover the additional wish lists or enhancements in the digital university framework design innovative solutions to the universities solutions which would be future-proof and compliant to broader IndEA standards and guidelines NIC EA Initiative

22 How are we defining a generic University under UEAF?
Fundamental Structure A Student Lifecycle Management B Operations Management C University Campus Management D Governance E Extension Activities F NIC EA Initiative

23 University Enterprise Architecture Framework (UEAF)
Stakeholder visions Central and State Gov Regulatory, Statutory, Accreditation Bodies Universities and Institutions Applicants, Students, Alumni Faculties and Staff Parents Industry Funding agency Employers Citizens Strategic IT Goals Reusability Ease of use Standardization Multi channel experience User centric Flexibility and agility Architecture Domains Principles Standards Guidelines Reference models BUSINESS: 4 Groups with 16 domains and 104 capabilities tailored for Indian Universities DATA: 96 data entities and 150+ data attributes identified to facilitate seamless exchange with central MHRD initiatives APPLICATION: 3 groups with 50+ applications identified TECHNOLOGY: 8 technology layers with 50+ broad based components identified SECURITY: Security components for 7 layers with 15 security policies identified APPLICATION INTEGRATION: India and University Stack identified and 25+ API / Web Services associated with Universities PERFORMANCE: ~200 KPIs across MHRD, UN SDG, NIRF, NBA, NAAC, Times Higher Education performance models GOVERNANCE: Two tiered governance model (Central and University level) framework Architecture tools and repository Adoption guidelines

24 Agenda Background – University ERP and IndEA Framework
University Enterprise Architecture Framework (UEAF) Business reference model Data reference model Application reference model Technology reference model Application integration reference model Security reference model Performance reference model Governance reference model Defining enterprise architecture from UEAF Way forward NIC EA Initiative

25 How to use this framework (UEAF) to develop a university specific architecture?
NIC EA Initiative

26 UEAF adoption guide: How to use UEAF to develop a university specific architecture?
UEAF Adoption Guidelines Approach #1 I would like to do a fresh architecture design Approach #2 I would like to build on my existing architecture design Target audience Central Public University Central Open University State Public University State Open University Institute of National Importance Tools and methods Essentials EA Reference Models Architecture maturity Initiatives classification Initiatives prioritization Architects Chief Enterprise Architect Other architects proposed will work on individual tracks like business, data, application, technology, application integration, security, governance and performance 2 April 2019 NIC EA Initiative

27 Overall Approach Planning and Scoping Rapid Assessment
Baseline definition Target definition Reference Model Planning and Scoping Rapid Assessment Architecture Definition Architecture Implementation Roadmap Initiatives Prioritization Initiatives identification and classification Gaps Essentials EA Reference models Architecture maturity, Initiatives classification and prioritization 2 April 2019 NIC EA Initiative

28 Tools and Methods under UEAF
Essentials Program EA tool to model architectures and create a national repository of university related framework and architecture models Architecture Reference Models to help university design current and target state architectures Enterprise Architecture Maturity Assessment tool to evaluate and identify gaps in your architectures Enterprise Architecture compliance sheet to assess compliance to the architecture Initiatives prioritization and roadmap tool to support university in defining, classifying and prioritizing initiatives to implement architectures 2 April 2019 NIC EA Initiative

29 Agenda Background – University ERP and IndEA Framework
University Enterprise Architecture Framework (UEAF) Business reference model Data reference model Application reference model Technology reference model Application integration reference model Security reference model Performance reference model Governance reference model Defining enterprise architecture from UEAF Way forward NIC EA Initiative

30 Road ahead for UEAF Establishing UEAF working group comprising of NIC Centre and State units, University representatives, MHRD representatives Selection of participating universities to develop University Enterprise Architecture (UEA) Identification of common, reusable, configurable building blocks based on the UEA study Re-validation of UEAF based on the UEA Development of University ERP solution based on UEAF Identification and implementation of University ERP solution for participating universities 2 April 2019 NIC EA Initiative

31 Thank you XXX National Informatics Centre
Ministry of Electronics and Information Technology Government of India

32 Appendix

33 Fundamental structure of an university
Funding agency Centre, State, Private, PPP Education mode Regular, Distance, Online Types Central, Central Open, State Public, Deemed, Institution of National Importance, State Private, etc University Specialization General, Technical, Management, Education, Science & Technology, Health Sciences, etc Units Faculty, Departments, Schools, Chairs, Centers, etc Institutions Affiliated institutions, Constituent, PG, Off campus, Off shore, Regional centre 2 April 2019 NIC EA Initiative

34 Student lifecycle Admissions Academics Examination Research Placements
Applicant Student Alumni Conducted at Centre, state, university, Institute, etc Managed by University, Institute, Admissions body, Outsourced, etc Selections basis Exams, Board marks, etc Seat Matrix based on quota Courses defined by Faculty, department, level, program, discipline, group, duration, schedule, Timetable, Credits, Contact hours, subjects. Modes like Regular, distance, online Levels like Diploma, Certificate, UG, PG, M Phil, PhD, D Phil Student registration Exam fees, application, admit card, centre and seat allocation Exam type Theory, practical, etc Venue Centre, Rooms, Labs Dissertation Papers Publications IPR Patents Final placement, Internship Employers Industry Package

35 University operations
Administration Establishment, Attendance, leaves, Events, Awards, certificates Student exchange, PR, Collaborations Human Resources Finance Recruitment of faculty, staff Employee management Types - Permanent or contractual Roles – Management, Faculty, Admin, Librarian, Lab, Finance, HR, Support staff Actors – Chancellor, VC, Pro-VC, Dean, Directors, etc Budget, Accounts, payroll, Taxes, Fees, Pension, PPF, Bills, Reimbursement Scholarships, Fellowships, Stipend, Honorarium Procurement and auctions Schemes funds and grants Donations and endowments 2 April 2019 NIC EA Initiative

36 Campus management Security Transport Stores Utility Facilities ICT
House keeping 2 April 2019 NIC EA Initiative

37 Governance University is Governed by
Centre and State Government bodies MHRD, DHE, DST, DBT, State Education Departments, etc Statutory, Regulatory and Accreditation Bodies UGC, AICTE, MCI, DCI, BCI, NCTE, NBA, NAAC, etc University Councils and Committees Court, Senate, Board of Governors, Executive Advisory, Academic Council, Administrative Council Finance, Research, Sports, Cultural, Placement Committees Governance is based on performance metrics NIRF ranks University and Institutions NBA accredits Institutions NAAC accredits Programs 2 April 2019 NIC EA Initiative

38 University Extension activities
Social responsibilities Events Sports and Extracurricular activities Collaborations Quality improvement programs Projects and Services 2 April 2019 NIC EA Initiative

39 2 April 2019 NIC EA Initiative

40 Business Reference Model (Level 1)
Core Support Ancillary Enabling (ICT) Affiliations Admissions Examination Academics Placement Administrations Audits Finance Human resources Asset management Procurement and auctions ICT operations Software services Information services Research Services and Projects For the sake of understanding, we have catergorized Level 0 capabilities into four groups: Core capabilities are essentially a part of the university value chain like admissions, academics, course management, student and faculty services focusing on the activities which an university is expected to perform Support capabilities are the non – core capabilities which are essential to run core functions of an university but does not contribute to the value chain. This includes attendance, administration, budgeting, financial accounting, HR, payroll. Ancillary capabilities would include specific components which are considered as an add-on component to enhance the university value offerings and may not be required by all universities. They help in improving the overall experience of an university and would include canteen, hostel, guest house and transport management. Enabling capabilities include the ICT enabled foundation capabilities which help the university in delivering improved and efficient services. These include portals, s, sms services. NIC EA Initiative

41 Business Reference Model – CORE (Level 2)
Affiliations Admissions Academics Research Examination Placement Affiliation management Deaffiliation Renewal Extension Institute profile setup Counselling Student registration Institute seat setup Academics management Course management Schedule management Research management Publications IPR Patents Registration QP Setup Question bank setup Admit cards Exam centers Seat arrangement Exam management Result management Internship Final placement For the sake of understanding, we have catergorized Level 0 capabilities into four groups: Core capabilities are essentially a part of the university value chain like admissions, academics, course management, student and faculty services focusing on the activities which an university is expected to perform Support capabilities are the non – core capabilities which are essential to run core functions of an university but does not contribute to the value chain. This includes attendance, administration, budgeting, financial accounting, HR, payroll. Ancillary capabilities would include specific components which are considered as an add-on component to enhance the university value offerings and may not be required by all universities. They help in improving the overall experience of an university and would include canteen, hostel, guest house and transport management. Enabling capabilities include the ICT enabled foundation capabilities which help the university in delivering improved and efficient services. These include portals, s, sms services. NIC EA Initiative

42 Student Name, ID, Batch, Course, Personal details, Academic details
Data reference model Student Name, ID, Batch, Course, Personal details, Academic details Faculty Name, ID, Discipline, Subjects, Education qualification, Experience, Performance University AISHE code, University Name, University type, University category, Status, Address Institution AISHE code, Institution name, Institution type, specialization, Discipline, Address Courses Faculty, Department, Level, Program, Discipline, Discipline Group Category, Duration, Schedule, Timetable, Credits, Contacts hours, Subjects Library Library id, Name, Type, Book id, Book name, author, issue date, return policy, roll number of student (issued to) The core important entities under University data reference model include: University Institutions Students Faculty (staff) Course Library NIC EA Initiative

43 Application Reference Model
Types of channels Service Delivery Service Information Combination of Service delivery and information Application Reference Model Stakeholders Faculty Employee Prospects Students Alumni Employers Funders Community Research Institutes Central / State Gov Regulatory / Statutory / Accreditation Bodies Channels Website Mobile App Kiosk SMS IVR Digital Signage POS Social media Authentication and Authorization Layer Services Layer Existing University Applications and Services University Specific Applications Affiliations Admissions Academics Exams Research Placements Common / Shareable / Reusable Solutions Finance Management HRMS Project Management E-Office E-Procurement RTI and Grievance Management Library management Learning mgmt. systems Recruitment Performance reviews (APAR) Canteen management Surveys and Feedbacks Guest House management Hostel management Staff quarter management Court case management Transport Management Meeting Room booking Attendance Audits Inspections Estate Management Asset management Stores management Core University Platforms Workflow Business rules engine Analytics and Reporting CMS and DMS Webcast and VC GIS Mail / SMS / Payment Gateways Integration platform Enterprise App Store Identity and Access Management Helpdesk solution Call center solution

44 Technology Reference Model
Access devices Desktops Laptops Tablets Smart Phones Kiosks Biometric device Peripherals MF Printer Projectors Video Conference Facsimile IP phones Smart TV Access cards Digital signature Platforms Directory service ESB EDI OS DB / DW App server Web server Identity server Development Layer Version control Configuration mgmt Modelling tools Development engine Test tools Networks Connectivity Internet NICNET NKN SWAN LAN Intranet Network Infrastructure Access Points Switches Routers Firewalls UTM Load Balancers IPS Cloud Computing Stack Blade servers / Chasis Hypervisors SAN / Tape / NAs EMS Virtualization SOC NOC Helpdesk Hosting Locations State Data Center National Data Center MeiTY empaneled Cloud SP Existing University DC

45 Security Reference Model
Indicative security policies Password policy Acceptable user policy Access control policy Wifi Policy Mobile device policy Data classification policy Back up policy Retention policy Physical security policy Virtual private network (VPN) Policy Network security policy Encryption policy Outsourcing policy Antivirus policy Information classification policy Layers Components Data IAM, DLP, Encryption, ERM, PKI Application App audits, WAF, VAPT, Role based access, Authentication Endpoint Host IDS / IPS, Anti-virus, Endpoint security, Patch management, DLPL Network Firewall, IDS / IPS, Web proxy content filtering, Wireless security Perimeter Perimeter firewall, DMZ, APT, DDoS Cloud Operations SIEM, SOC, NOC, CERT, Security SLA reporting Policies guide the different security layers and support in identification of technologies and solutions NIC EA Initiative

46 Application Integration Reference Model
Within University domains (Finance, Academics) Centre (MHRD), State Governments, Regulatory and Statutory bodies, Accreditation bodies Other external bodies / Systems like e-Counselling Systems, Research networks, Banks, Payment Gateways, UIDAI, Industry University to University University and Institutions (Affiliating) UNIVERSITY DATA EXCHANGE NIC EA Initiative

47 Performance Reference Model Sample Key Performance Indicators
Covered in the current version of the framework Performance Reference Model Sample Key Performance Indicators Proposed to be covered under individual architectures NIRF Student Strength including Doctoral Students, Total number of Economically and Socially Challenged Students, Number of publications reported, NBA % admission in the undergraduate programs under consideration, faculty to student ratio, Percentage of Faculty with Ph.D. (or equivalent qualification), Total number of batches which have passed out in the programs under consideration NAAC Demand Ratio (number of eligible applications received / number of seats available), Percent Students from other states/countries, Number of Ph.D’s awarded per teacher during the last five years Performance Reference Model UEAF UN SDG Goal 4 Key Performance Indicators access for all women and men to affordable and quality technical, vocational and tertiary education, including university, number of youth and adults who have relevant skills, including technical and vocational skills, for employment State Education Departments Total number of courses, Average contact hours recorded for each class, Number of special Programmes conducted for advanced learners and slow learners University Total number of students who have dropped from academic courses, Percentage of Faculty with Ph.D. (or equivalent qualification), Number of JRFs, SRFs, Post Doctoral Fellows, Research Associates and other research fellows Institution Percentage of Students (as a fraction of the approved intake), averaged over the previous 3 years, Average percentage of student complaints/grievances NIC EA Initiative

48 Governance Reference Model Overall view proposed for UEAF governance
Central Architecture Governance Team University #1 Governance Team Implementation team Project & Change management team Architecture Governance Board (NIC - MHRD) Change Management Board (University + NIC) Technical Review Board (NIC State and Centre) University #2 Governance Team Implementation team Project & Change management team Working Group University # … Governance Team Implementation team Project & Change management team University #N Governance Team Implementation team Project & Change management team 2 April 2019 NIC EA Initiative


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