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I visited the website to get the address of the store, and found out that they have a webstore as well. The site is very full with text and images but.

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Presentation on theme: "I visited the website to get the address of the store, and found out that they have a webstore as well. The site is very full with text and images but."— Presentation transcript:

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2 I visited the website to get the address of the store, and found out that they have a webstore as well. The site is very full with text and images but still quite easy to navigate. Pre-Service

3 The first thing I saw when I arrived was a rather big building and a lot of space. The logo above the door was slightly out of date, and there were a lot of stickers and posters on the door giving a busy and slightly chaotic feel. Pre-Service

4 The first thing I saw when I arrived was a rather big building and a lot of space. The logo above the door was slightly out of date, and there were a lot of stickers and posters on the door giving a busy and slightly chaotic feel. Pre-Service

5 Upon entering the building is was overwhelmed by the sheer amount of gear that was on display. The products and boxes were everywhere and it gave a feeling of chaos and excitement. I asked the man behind the counter where I needed to be and he told me to go upstairs. Service

6 I found the guitar and bass section and asked one of the employers there about bass distortion pedal. He was helpful and set me up with a amplifier and the pedals to give them a try. He then left me alone to try the pedals. The amount of guitar gear was exciting and the fact that he just left me alone with the gear gave me a pleasant feeling. Service

7 After my testing I had a talk with the two employees about different bass effects. They were nice and knowledgeable. Service

8 1.(optional) Look on webstore 2.Enter store 3.Ask directions 4.Get information on different products 5.Try products 6.Leave with product and knowledge Service concept

9 Like Friendly and knowledgeable staff. Extended testing of gear. A lot of gear, lots to choose from. Dislike A lot of boxes and gear everywhere, cluttered. Somewhat outdated front, no real image.

10 Improvements Use one demo-model per article, store boxes in the back. Create a better image for the store on the outside. Song Arctic Monkeys – Brianstorm I chose this song because its loud and chaotic, but also fun and exciting.


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