GPW ANNUAL PERFORMANCE PLAN 2018/19

GPW ANNUAL PERFORMANCE PLAN 2018/19
GOVERNMENT PRINTING WORKS PRESENTATION TO THE HOME AFFAIRS PORTFOLIO COMMITTEE ON THE GPW ANNUAL PERFORMANCE PLAN 2018/19 27 March 2018 Celebrating 130 years

PURPOSE The purpose of this presentation is to table the GPW’s Annual Performance Plan for the 2018/19 financial year to the Home Affairs Portfolio Committee Celebrating 130 years

PRIORITIES GPW will: Reposition the GPW business processes to ensure stability, sustainability and viability of the organization as a critical national security facility. Continue to implement the MTEF Strategic Plan and APP commitments. Ensure return on investment and ensure sound financial management and sustainability. Long term vision – State security printer of choice (Vision 2030) that will allow us to pursue SADC and African Union member states to utilize GPW as a service provider for State and non-state printing. Capacitate and train the workforce to meet market and client demands.

1 2 3 CONTRIBUTION TO GOVERNMENT’S NATIONAL PRIORITIES
The Government Printing Works (GPW) strives to make a significant contribution to: 1 2 3 VISION Be the State’s mandate security printer Provide cost effective, secure, reliable and timeous printing services to all spheres of government Provide the public with equitable information; and Disseminate government information, through technology, innovation and service excellence MISSION Quality and reliability Equality and diversity High productivity High security Service oriented and excellent client experience VALUES

ANNUAL PERFORMANCE PLAN (APP)
2018/19

BRANCH: OFFICE OF THE CEO

5-Year Strategic Plan Target Branch Performance Indicator
Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 ICT Secure and protect ICT environment 100% security vulnerabilities mitigated Percentage of security vulnerabilities detected by security assessments mitigated >99% security vulnerabilities mitigated 100% security vulnerabilities detected Annual Target Information for 2018/19 Performance Indicator: Percentage of security vulnerabilities detected by security assessments mitigated Annual Target: 100% security vulnerabilities detected by security assessments mitigated Reporting Period: Quarterly Quarter 1 Target: 100% Microsoft patches released, applicable to GPW environment Quarter 2 Target: 100% Microsoft patches released, applicable to GPW environment Quarter 3 Target: 100% Microsoft patches released, applicable to GPW environment Quarter 4 Target: 100% Microsoft patches released, applicable to GPW environment

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 ICT Ensure ICT availability 99% system availability Percentage Availability of ICT systems 99.89% server availability >99% server availability 100% system availability Quarterly Target Information for 2018/19 Performance Indicator: Percentage availability of ICT systems Annual Target: 100% of system availability [measuring uptime of the server hosting business systems] Reporting Period: Quarterly Quarter 1 Target: 100% system availability Quarter 2 Target: 100% system availability Quarter 3 Target: 100% system availability Quarter 4 Target: 100% system availability

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 ICT Optimise ICT Service offerings 100% of identified ICT services offerings implemented Percentage of ICT services offerings identified implemented 83% IT services offerings identified implemented >80% ICT services offerings identified implemented Quarterly Target Information for 2018/19 Performance Indicator: Percentage of ICT services offerings identified implemented Annual Target: 100% of identified ICT services offerings implemented Reporting Period: Quarterly Quarter 1 Target: 25% of identified ICT services offerings implemented in line with the approved plan Quarter 2 Target: 25% of identified ICT services offerings implemented in line with the approved plan Quarter 3 Target: 25% of identified ICT services offerings implemented in line with the approved plan Quarter 4 Target: 25% of identified ICT services offerings implemented in line with the approved plan

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Internal Audit Provide independent and objective assurance and consulting services 100% of approved annual internal audit plan implemented Percentage implementation of the annual internal audit plan 94% of the revised annual internal audit plan completed 90% of annual internal audit plan implemented Quarterly Target Information for 2018/19 Performance Indicator: Percentage implementation of the annual internal audit plan Annual Target: 100% of approved annual internal audit plan implemented Reporting Period: Quarterly Quarter 1 Target: 20% of approved annual internal audit plan implemented Quarter 2 Target: 20% of approved annual internal audit plan implemented Quarter 3 Target: 30% of approved annual internal audit plan implemented Quarter 4 Target: 30% of approved annual internal audit plan implemented

BRANCH: OPERATIONS AND PRODUCTION

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Modern production equipment for State security printing requirements Recapitalisation of GPW operational equipment according to the 5 year long-term plan (8 new Equipment items procured) Percentage implementation of the approved operations equipment migration plan to Pavilion 3 5 new equipment items procured according to the Recapitalisation Plan 3 new equipment items procured according to the Recapitalisation Plan 100% of approved operations equipment migration plan to Pavilion 3 implemented N/A Quarterly Target Information for 2018/19 Performance Indicator: Percentage implementation of the approved operations equipment migration plan to Pavilion 3 Annual Target: 100% of approved operations equipment migration plan to Pavilion 3 implemented Reporting Period: Quarterly Quarter 1 Target: 40% of approved operations equipment migration plan to Pavilion 3 Quarter 2 Target: 80% of approved operations equipment migration plan to Pavilion 3 Quarter 3 Target: 90% of approved operations equipment migration plan to Pavilion 3 Quarter 4 Target: 100% of approved operations equipment migration plan to Pavilion 3

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Produce security printed materials 100% newly secured security products developed Percentage development of newly identified and approved security products 3 new products developed 100% newly identified and approved security products developed Quarterly Target Information for 2018/19 Performance Indicator: Percentage development of newly identified and approved security products Annual Target: 100% newly identified and approved security products developed Reporting Period: Quarterly Quarter 1 Target: 100% newly identified and approved security products developed Quarter 2 Target: 100% newly identified and approved security products developed Quarter 3 Target: 100% newly identified and approved security products developed Quarter 4 Target: 100% newly identified and approved security products developed

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Produce security printed materials 100% of Identity Documents/ cards distributed that conform to client specifications Percentage of Identity Documents/ cards distributed that conform 100% of Identity Documents / cards distributed conformed 100% of Identity Documents/ cards distributed that conform Quarterly Target Information for 2018/19 Performance Indicator: Percentage of Identity Documents/ cards distributed that conform to client specifications Annual Target: 100% of Identity Documents/ cards distributed that conform to the client specifications Reporting Period: Quarterly Quarter 1 Target: 100% of Identity Documents/ cards distributed that conform to client specifications Quarter 2 Target: 100% of Identity Documents/ cards distributed that conform to client specifications Quarter 3 Target: 100% of Identity Documents/ cards distributed that conform to client specifications Quarter 4 Target: 100% of Identity Documents/ cards distributed that conform to client specifications

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Produced security printed material 100% of Travel documents delivered that conform to client specifications1 Percentage of Travel documents delivered that conform to client specifications 100% of Travel documents delivered, conformed to the client specifications that conform to the client specifications 100% of Travel documents delivered that conform to client specifications Quarterly Target Information for 2018/19 Performance Indicator: Percentage of travel documents delivered that conform to client specifications Annual Target: 100% of Travel documents delivered that conform to client specifications Reporting Period: Quarterly Quarter 1 Target: 100% of Travel Documents delivered that conform to client specifications Quarter 2 Target: 100% of Travel Documents delivered that conform to client specifications Quarter 3 Target: 100% of Travel Documents delivered that conform to client specifications Quarter 4 Target: 100% of Travel Documents delivered that conform to client specifications

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Produced security printed materials 100% of examination papers delivered that conform to client specifications Percentage of examinations papers delivered that conform 100 % ( ) examination papers delivered, conformed to client specifications. 100% of examination papers delivered that conform 100% of examination papers delivered that conform to the client specifications Quarterly Target Information for 2018/19 Performance Indicator: Percentage of examinations papers delivered that conform to client specifications Annual Target: 100% of examination papers delivered that conform to the client specifications Reporting Period: Quarterly Quarter 1 Target: 100% of examination papers delivered that conform to client specifications Quarter 2 Target: 100% of examination papers delivered that conform to client specifications Quarter 3 Target: 100% of examination papers delivered that conform to client specifications Quarter 4 Target: 100% of examination papers delivered that conform to client specifications

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Coordinate and distribute government information 100% of Government Gazettes published that conform to client specifications Percentage of Government Gazettes published that conform to client specifications Quarterly Target Information for 2018/19 Performance Indicator: Percentage of Government Gazettes published that conform to client specifications Annual Target: 100% of Government Gazettes published that conform to client specifications Reporting Period: Quarterly Quarter 1 Target: 100% of Government Gazettes published that conform the client specifications Quarter 2 Target: 100% of Government Gazettes published that conform the client specifications Quarter 3 Target: 100% of Government Gazettes published that conform the client specifications Quarter 4 Target: 100% of Government Gazettes published that conform the client specifications

BRANCH: STRATEGIC MANAGEMENT

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Marketing and Sales Implement the Integrated Marketing and Communication strategy and plan Integrated Marketing and Communication Strategy and plan implemented Percentage Implementation of the approved Integrated Marketing and Communication Strategy and plan A total of 4 potential customers engaged for purposes of growing and sustaining the business A total of 8 potential client engaged for purposes of growing and sustaining the business 100% implementation of Integrated Marketing and Communication Strategy and plan implementation of the integrated Marketing and Communication Strategy and plan Quarterly Target Information for 2018/19 Performance Indicator: Percentage implementation of the approved integrated Marketing and Communication Strategy and plan Annual Target: 100% implementation of Integrated Marketing and Communication Strategy and plan Reporting Period: Quarterly Quarter 1 Target: 100% of the approved Integrated Marketing and communication plan implemented Quarter 2 Target: 100% of the approved Integrated Marketing and communication plan implemented Quarter 3 Target: 100% of the approved Integrated Marketing and communication plan implemented Quarter 4 Target: 100% of the approved Integrated Marketing and communication plan implemented

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Implement the Integrated Marketing and Communication strategy and plan Integrated Marketing and Communication Strategy and plan implemented Number of new clients signed up New target 1 new client signed up Quarterly Target Information for 2018/19 Performance Indicator: Number of new clients signed up Annual Target: 1 new client signed up Reporting Period: Quarterly Quarter 1 Target: 1 new client engaged Quarter 2 Target: 1 new client engaged Quarter 3 Target: 1 new client engaged Quarter 4 Target: 1 new client signed up

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Strategic Support GPW business case implemented in relation to key critical areas GPW business case and implementation plan approved and rolled out Percentage monitoring of the GPW business case and approved implementation plan New target 100% Monitoring of Phase 01 implementation plan of Phase 02 implementation plan of Phase 03 implementation plan Quarterly Target Information for 2018/19 Performance Indicator: Percentage monitoring of the GPW business case and approved implementation plan Annual Target: 100% Monitoring of Phase 01 implementation plan Reporting Period: Quarterly Quarter 1 Target: 100% Monitoring of Phase 01 milestones in line with the approved implementation plan Quarter 2 Target: 100% Monitoring of Phase 01 milestones in line with the approved implementation plan Quarter 3 Target: 100% Monitoring of Phase 01 milestones in line with the approved implementation plan Quarter 4 Target: 100% Monitoring of Phase 01 milestones in line with the approved implementation plan

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Security Services Protect and secure assets, people and information. 100% of the approved security plan implemented. Percentage implementation of the approved security plan 80% of the activities contained in the approved security plan addressed, only 19% was not achieved Implement 100% security programs in accordance with the approved plan 100% of the approved security plan implemented Quarterly Target Information for 2018/19 Performance Indicator: Percentage implementation of the approved security plan Annual Target: 100% of the approved security plan implemented Reporting Period: Quarterly Quarter 1 Target: 100% approved security plan milestones within the quarter implemented Quarter 2 Target: 100% approved security plan milestones within the quarter implemented Quarter 3 Target: 100% approved security plan milestones within the quarter implemented Quarter 4 Target: 100% approved security plan milestones within the quarter implemented

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Compliance & Risk Management Formalise risk management practices and ensure compliance 100 % implementation of Risk and Compliance Plan Percentage implementation of the risk and compliance plan implementation of the risk and compliance plan implementation of the risk and compliance plan as approved by the Risk Committee Quarterly Target Information for 2018/19 Performance Indicator: Percentage implementation of the risk and compliance plan Annual Target: 100 % implementation of the risk and compliance plan as approved by the Risk Committee Reporting Period: Quarterly Quarter 1 Target: 100% implementation of the risk and compliance plan as approved by the Risk Committee Quarter 2 Target: 100% implementation of the risk and compliance plan as approved by the Risk Committee Quarter 3 Target: 100% implementation of the risk and compliance plan as approved by the Risk Committee Quarter 4 Target: 100% implementation of the risk and compliance plan as approved by the Risk Committee

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Legal Services Provide legal advisory services, legal opinions, handle litigation and the drafting of legislation and contracts to ensure compliance 100% legal advisory services, opinions, litigation cases and the drafting of legislation and contracts Percentage of legal opinions, litigation cases handled and contracts concluded 9 SLAs concluded with external customers 100% contracts and SLAs drafted for suppliers as per procurement plan 100% legal opinions and litigation cases 100% contracts (SLAs/MOU) drafted as per approved tender document Quarterly Target Information for 2018/19 Performance Indicator: Percentage of legal opinions, litigation cases handled and contracts concluded Annual Target: 100% legal opinions and litigation cases. 100% contracts (SLAs/MOU) drafted as per approved tender document Reporting Period: Quarterly Quarter 1 Target: 100% legal opinions, litigation cases handled and contracts (SLA’s/MOU) drafted as per approved tender documents Quarter 2 Target: 100% legal opinions, litigation cases handled and contracts (SLA’s/MOU) drafted as per approved tender documents Quarter 3 Target: 100% legal opinions, litigation cases handled and contracts (SLA’s/MOU) drafted as per approved tender documents Quarter 4 Target: 100% legal opinions, litigation cases handled and contracts (SLA’s/MOU) drafted as per approved tender documents

BRANCH: FINANCIAL SERVICES

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Provide quality financial and supply chain management services compliant with legislation and policies Clean audit report maintained Audit outcome Unqualified audit opinion for the 2015/16 financial year Unqualified audit opinion for 2016/17 maintained Clean audit opinion Annual Target Information for 2018/19 Performance Indicator: Audit outcome Annual Target: Clean audit opinion Reporting Period: Quarterly Quarter 1 Target: 100% Post audit action plan implemented Quarter 2 Target: 100% Post audit action plan implemented Quarter 3 Target: 100% Post audit action plan implemented Quarter 4 Target: 100% Post audit action plan implemented

5-Year Strategic Plan Target Branch Performanc e Indicator
Strategic objective 5-Year Strategic Plan Target Branch Performanc e Indicator Audited/ Actual Performance 2016/17 Estimated Performanc e 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Provide quality financial and supply chain management services compliant with legislation and policies 6 Positive working capital ratio maintained Positive working capital ratio 5 Positive working capital ratio maintained 3 Positive working capital ratio maintained 3 Positive working capital ratio maintained Annual Target Information for 2018/19 Performance Indicator: Positive working capital ratio2 Annual Target: 3 Positive working capital ratio maintained Reporting Period: Quarterly Quarter 1 Target: 3 positive working capital ratio maintained Quarter 2 Target: 3 positive working capital ratio maintained Quarter 3 Target: 3 positive working capital ratio maintained Quarter 4 Target: 3 positive working capital ratio maintained

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Provide quality financial and supply chain management services compliant with legislation and policies 10% net profit margin maintained Net Profit Margin New target 10% net profit margin Annual Target Information for 2018/19 Performance Indicator: Net Profit Margin Annual Target: 10% net profit margin Reporting Period: Quarterly Quarter 1 Target: 10% net profit margin Quarter 2 Target: 10% net profit margin Quarter 3 Target: 10% net profit margin Quarter 4 Target: 10% net profit margin

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Functional and secure facilities Construction of New GPW Precinct 100% completed Complete construction of secured facilities Constructio n of pavilion three (3) 70% completed New Head office building design & specification completed 100% of GPW Headquarters building completed Site development plan for remainder of secured facilities Construction of remaining of GPW Visagie street site 10% completed Constructio n of 10% of the master plan completed Construction of 33% of the master plan completed Construction of 66% of the master plan completed Quarterly Target Information for 2018/19 Performance Indicator: Complete construction of secured facilities Annual Target: 100% of GPW Headquarters building completed. Construction of 10% of the master plan completed Reporting Period: Quarterly Quarter 1 Target: 100% implementation of project milestones in line with the approved project plan Quarter 2 Target: 100% implementation of project milestones in line with the approved project plan Quarter 3 Target: 100% implementation of project milestones in line with the approved project plan Quarter 4 Target: 100% implementation of project milestones in line with the approved project plan

BRANCH: HUMAN RESOURCE

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Reviewed GPW organisational and salary dispensation in line with the approved GPW business case Complete review of GPW organisational structure and salary dispensation and submit for approval. Reviewed GPW organisational structure and salary dispensation New target GPW organisational structure and salary dispensation completed Quarterly Target Information for 2018/19 Performance Indicator: Reviewed GPW organisational structure and salary dispensation Annual Target: GPW organisational structure and salary dispensation completed Reporting Period: Quarterly Quarter 1 Target : Approved implementation plan Quarter 2 Target: 10% implementation of the approved organisational structure and salary dispensation Quarter 3 Target: 30% implementation of the approved organisational structure and salary dispensation Quarter 4 Target: 50% implementation of the approved organisational structure and salary dispensation

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Implement the Human Resources Recruitment Plan Recruitment plan implemented in relation to the filling of 85% identified positions Percentage of identified posts filled Requests have been received to fill 130 positions of which 115 were filled Fill in 85% of posts identified for filling in accordance with HR Staffing plan 85% of identified vacant positions filled 85% of identified vacant positions filled 90% of identified vacant positions filled Quarterly Target Information for 2018/19 Performance Indicator: Percentage of identified posts filled Annual Target: 85% of identified vacant positions filled Reporting Period: Quarterly Quarter 1 Target: 20% of identified vacant positions filled in line with the approved recruitment plan Quarter 2 Target: 30% of identified vacant positions filled in line with the approved recruitment plan Quarter 3 Target: 25% of identified vacant positions filled in line with the approved recruitment plan Quarter 4 Target: 10% of identified vacant positions filled in line with the approved recruitment plan

Strategic objective 5-Year Strategic Plan Target Branch Performance Indicator Audited/ Actual Performance 2016/17 Estimated Performance 2017/18 Medium Term Targets 2018/19 2019/20 2020/21 Leadership and management skills provided to support service delivery and professionalisation 100% of managers (junior, middle and senior management ) trained through leadership and management development programmes to improve performance Percentage of managers trained through leadership and management development programmes New Target 70% of managers trained through leadership and management development programmes 85% of managers trained through leadership and management development programmes 100% of managers trained through leadership and management development programmes Quarterly Target Information for 2018/19 Performance Indicator: Percentage of managers trained through leadership and management development programmes Annual Target: 70% of managers trained through leadership and management development programmes Reporting Period: Quarterly Quarter 1 Target: 10% of managers taken through leadership and management development programmes Quarter 2 Target: 30% of managers taken through leadership and management development programmes Quarter 3 Target: 20% of managers taken through leadership and management development programmes Quarter 4 Target: 10% of managers taken through leadership and management development programmes

THANK YOU Celebrating 130 years

GPW ANNUAL PERFORMANCE PLAN 2018/19

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GPW ANNUAL PERFORMANCE PLAN 2018/19

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