1. Call to Action
Senior Team

2. Your Mission: Visual Scorecard
Select Top Row Metrics for Safety, Quality, Productivity, Human Development and Cost
1- 3 Metrics for each
Develop baselines for each
Set an improvement target for the remainder of the year
Determine where you will locate the visual scorecard
Prototype of permanent board using whiteboard or pin board
Should be in an open area for others to see eventually, but can be “behind closed doors” for while we practice

3. Your Mission: the Daily Meeting
Determine when you will meet
Very late AM or very early afternoon
Remember that you will be the “top” of the chain of linked daily meetings
Problems will escalate to you
Determine who will meet
Team Leader
Team
Meet daily
Pull for problems in the order of your visual scorecard columns
No problem solving sheet, team waits at the meeting until the problem is communicated via a problem solving sheet.
Keep a running list on a flip chart of the point of recognition for each problem and the associated containment(s)
Check daily: attendance, time limit met (up to 15 minutes)
Meeting doesn’t start until 100% attendance
Absent for a valid reason: send a proxy who is ready to participate
Absences without a proxy or time limit exceeded: start problem solving process

4. Your Mission: Problem Solving
Start using the standard problem solving process
Use the process
Translate your results to problem solving sheets
Use the sheet to communicate your problem
Follow the standards
Safety problems – 24 hours to root cause found, countermeasure(s) designed and containment(s) in place
Quality problems – 48 hours to root cause found, countermeasure(s) designed and containment(s) in place
Set up a prototype problem solving board
Use a pin board or clip boards at first
Team leader checks this board daily at least 15 minutes prior to the daily meeting.
Pull problems off of the board that need updates
Status of countermeasures (third quadrant)
Status of check/control charts (fourth quadrant)