1. VERBAL EXPRESSIONS TOASTMASTERS CLUB
Executive Briefing for the Ericsson Panel on Communication & Leadership November 3, noon-1pm in the Tower Auditorium
Carolyn Cartwright
Club President
VERBAL EXPRESSIONS TOASTMASTERS CLUB

2. A Quick Overview For Our Panelists
Important Information
Panel Members
Focus & Key Questions
Panel format
Toastmasters FAQ
Toastmasters & Ericsson’s Verbal Expressions Club
Benefits of Participation
Core Competencies
Advanced Competencies
See also reference materials in folder provided
Executive Briefing for November 3rd Panel Discussion

3. Executive Briefing for November 3rd Panel Discussion
Panel Members
Roger O’Hargan Head of RNAM HW/SW & Svcs Ops
JB Clarke Head of BCAM Global Support Svcs
Vidya Krishnan Director RNAM Eng & Ops
Jim Crosby VP RNAM Svcs & Eng
Executive Briefing for November 3rd Panel Discussion

4. Executive Briefing for November 3rd Panel Discussion
Focus & Key Questions
Focus: The importance and value of Communication & Leadership skills in Ericsson business units
Key Questions:
1. Describe the communication and leadership skills that are essential to your organization.
2. What communication and leadership skills do you think helped you advance?
3. Share a specific challenge you have faced in your career.
4. What important skills are needed to be a leader in Ericsson?
5. What do you see as employee challenges now and in the future?
6. How have your skills helped you outside, in the greater community?
7. What are your personal future communication and leadership goals?
8. What things do you consider important when doing annual reviews or giving feedback to your direct reports?
9. How important is it to you that your managers to be able to evaluate, critique and provide constructive feedback?
10. YOUR QUESTION_________________________________
Executive Briefing for November 3rd Panel Discussion

5. Executive Briefing for November 3rd Panel Discussion
Room Format
In the Richardson Tower Auditorium
Panel will be seated by the windows
Panelists on tall stools
Room setup
Audience – curved theater style
Toastmasters Club members hosting & helping with seating
Materials available for review (similar to what is in packet)
Executive Briefing for November 3rd Panel Discussion

6. Event Format 11:30-12:00 Open House Gather & Mingle
Club members help with sign-in and seating
12:01
Official call to order & welcome
Carolyn
12:06
The Importance of Communication from Roger
12:09
One Question for each Panelist
12:19
Q&A from audience
12:44
How Toastmasters can help build leadership and communication skills
Julio
12:48
Closing comments from one or two on panel
12:54
Appreciation & Closing
comments from club
12:56
Adjourn
Executive Briefing for November 3rd Panel Discussion

7. Executive Briefing for November 3rd Panel Discussion
Panel Format
Panel process explained (2 min)
Brief introduction of panel (5 min total)
Start with a directed question (10 min total)
Open Q&A from audience with directed questions where necessary (26 min)
Explanation of how Toastmasters builds communication and leadership skills (4 min)
Brief time for closing comments from 1 or 2 panelists (6 min)
Executive Briefing for November 3rd Panel Discussion

8. Executive Briefing for November 3rd Panel Discussion
Toastmasters International
Established in 1924
World leader in communication and leadership development
Over 4,000,000 people have benefitted
Proven methods for training
Learn by doing
Self-paced
Learn more:
Verbal Expressions Toastmasters Club #5736
Established in 1985 (26 years!)
Top-ranked club in North Texas
Located at Ericsson Richardson
Meets 11:45 am
Over 700 employees have benefitted
Hundreds of awards, honors & accolades
25 active members and growing
Learn more:
Over 260,000 members, 12,500 clubs, 113 countries
Another club in Plano campus. Most TMs are in community clubs.
Executive Briefing for November 3rd Panel Discussion

9. Benefits of Toastmasters Membership & Participation
Develop key leadership skills for personal, project, team & corporate success
Learn by doing & practicing weekly
Build confidence with effective communication skills for one-on-one, small groups, large groups and extemporaneous situations
Learn and practice constructive critique & feedback essential for management and productive teams
Develop interpersonal skills which in turn build credibility, trust and confidence
Enhanced employee communication & leadership skills yields better teaming and higher employee satisfaction which yields improved customer satisfaction
Executive Briefing for November 3rd Panel Discussion

10. Toastmasters is a Learn-by-Doing Laboratory
In each weekly meeting, participants
give speeches targeting specific objectives
evaluate one another’s presentations - this feedback process is a key part of the program’s success
give impromptu talks on assigned topics
practice key leadership competencies
New members are assigned a mentor
All club members work through the same preliminary programs
Once completed, advanced opportunities exist in both communication and leadership development
Executive Briefing for November 3rd Panel Discussion

11. Developing Fundamental Competencies Every Week
Communication
Speak in Public
Organize the Material
Get to the Point
Use Rhetorical Devices
Gestures
Vocal Variety
Research the Topic
Visual Aids
Persuade with Power
Inspire Your Audience
Leadership
Listening
Critical Thinking
Giving Feedback
Time Management
Planning & Implementation
Organization & Delegation
Facilitation
Motivation
Mentoring
Team Building
Each club is a learning laboratory. The mission of a Toastmasters club is to provide a mutually supportive and positive learning environment in which every individual member has the opportunity to develop oral communication and leadership skills, which in turn foster self-confidence and personal growth.
Executive Briefing for November 3rd Panel Discussion

12. Advanced Competencies
Communication
The Entertaining Speaker
Speaking to Inform
Public Relations
Facilitating Discussion
Specialty Speeches
Speeches by Management
The Professional Speaker
Technical Presentations
Persuasive Speaking
Communicating on Television
Storytelling
Interpretive Reading
Interpersonal Communication
Special Occasion Speeches
Humorously Speaking
Leadership
Club Officer
Contest Chair
Area Governor
Division Governor
District Officer
High Performance Leadership Project (HPL)
Club Mentor/Sponsor/Coach
District Chair
District Trainer
Contest Judge
Chief Judge
District Committee
District Committee Chair
This district includes 160 clubs and over 3300 Toastmasters
Executive Briefing for November 3rd Panel Discussion

13. Executive Briefing for November 3rd Panel Discussion
Leadership Skills
Running a Toastmasters club is like running a small business:
Finance - Planning, Budgeting, Reporting, Accounting
Marketing and Sales – Promoting, Recruiting, & Closing the Sale
Production - Club Meetings, Contests, Events, Scheduling
Customer Service - Member Support
People Development – Communication, Leadership & Mentoring
Compliance - Conform to Toastmasters International’s bylaws and legal requirements
Club officers are elected by and from membership
Officers build and develop highly transferrable skills
Weekly club meeting processes build essential communication and leadership skills such as listening, observing, speaking (prepared and impromptu), leading & constructive critique.
Executive Briefing for November 3rd Panel Discussion

14. What Famous Toastmasters Have to Say!
“Toastmasters has played a tremendous role in building my self-confidence and communication skills.”
- Tom Peters , Best-selling author
“Here's a place where you can learn, grow, develop - and where other people are doing and feeling the same thing.”
- Debbi Fields, Founder of Mrs. Fields’ Cookies
“I wouldn’t be here today if it weren’t for my dad pushing me over the threshold, pushing me to join Toastmasters.”
- Harvey Mackay, Best-selling author
“For me, it took getting into a formal organization – such as Toastmasters – to understand what total communication is all about.”
- Peter H. Coors, Chairman of the board of the Molson Coors Brewing Company
Executive Briefing for November 3rd Panel Discussion