1. DISCover Yourself and Others MnCCECT
Trenton Hightower
ProTrain LLC
Paul Kostreski
ofc
PPT 1-1
MnCCECT

2. Objectives Reduce Increase Reduce Stress Increase Effectiveness
PPT 1-6

3. People I Prefer to Work With
PPT 1-7

4. My Objectives
Be more comfortable
Be more successful
Or both!
PPT 1-9

5. Consulting TecKnowledgies
My Objectives
PPT 1-10
Consulting TecKnowledgies

6. Consulting TecKnowledgies
Common Language
Common Language
Non-threatening
Non-judgmental
Safe for everyone to use
PPT 1-11
Consulting TecKnowledgies

7. Consulting TecKnowledgies
Discovering DiSC® .
MORE D i A S E R T V N
Assertiveness is the degree to which you need to control yourself, others and your environment.
R E S P O N S I V E N E S S
LESS
MORE
Responsiveness is the degree to which you are willing to display your emotions. C S
LESS
Consulting TecKnowledgies

8. Consulting TecKnowledgies
Discovering DiSC®
Active
Thoughtful
PPT 4-2
Consulting TecKnowledgies

9. Consulting TecKnowledgies
Discovering DiSC®
Questioning
Accepting
PPT 4-3
Consulting TecKnowledgies

10. Consulting TecKnowledgies
Discovering DiSC®
Active
Questioning
Accepting
Thoughtful
PPT 4-4
Consulting TecKnowledgies

11. HO 1-12 DiSC® MODEL D i C S Dominance Influence Conscientiousness
Active
Fast Paced
Assertive
Dynamic
Bold D i
Dominance
Influence
Questioning
Logic Focused
Objective
Skeptical
Challenging
Accepting
People Focused
Empathizing
Receptive
Agreeable C S
Conscientiousness
Steadiness
Thoughtful
Moderate Paced
Calm
Methodical
Careful

12. HO 2-12 D — DOMINANCE HO 2-10 Emphasize:
shaping the environment by overcoming opposition and challenge
Tendencies:
getting immediate results, taking action, accepting challenges
Motivated by:
challenge, power and authority, direct answers
Fears:
loss of control in their environment; being taken advantage of
You will notice:
self-confidence, decisiveness, and risk-taking
Limitations:
lack of concern for others, impatience

13. HO 3-12 i — INFLUENCE HO 3-10 Emphasize:
shaping the environment by persuading and influencing others
Tendencies:
involvement with people, making a favorable impression
Motivated by:
social recognition, group activities, relationships
Fears:
social rejection, disapproval, loss of influence
You will notice:
enthusiasm, charm, sociability
Limitations:
impulsiveness, disorganization, and lack of follow through

14. HO 4-12 S — STEADINESS HO 4-10 Emphasize:
achieving stability, accomplishing tasks by cooperating with others
Tendencies:
calm, patient, loyal, good listener
Motivated by:
infrequent change, stability, sincere appreciation, cooperation
Fears:
loss of stability, the unknown, change, unpredictability
You will notice:
patience, a team player, stability, methodical approach, calm
Limitations:
overly willing to give, putting their needs last

15. HO 5-12 C — CONSCIENTIOUSNESS HO 5-10 Emphasize:
working within circumstances to ensure quality and accuracy
Tendencies:
attention to standards and details, analytical thinking
Motivated by:
clearly defined performance expectations, quality and accuracy being valued
Fears:
criticism of their work, slipshod methods
You will notice:
behavior that is cautious, precise, diplomatic, restrained
Limitations:
overly critical of self and others, indecision because of desire to collect and analyze data

16. MY VALUE TO THE ORGANIZATION
HO 6-12
HO 6-10
My primary DiSC® style(s):
My secondary DiSC style(s):
INSTRUCTIONS: Circle your primary DiSC style, as well as the two adjectives that combine to make that style. Then complete the statements below.
What I have in common with other styles:
Things that make me different from other styles:
The three characteristics of my style that I think are most important for others to understand:
My value to the organization is:
Active D i
Questioning
Accepting C S
Thoughtful

17. PREFERRED WORK ENVIRONMENTS
HO 8-12
STYLE
GOALS D
Wants to get results
Likes “do it and do it now” approaches
Wants to be in charge
Likes new opportunities and challenges
Wants a wide scope of operations i
Wants to be involved with people
Wants to have fun while getting things done
Likes to help people talk things out
Wants freedom from responsibility of following through on detail

18. PREFERRED WORK ENVIRONMENTS
HO 8-12
STYLE
GOALS S
Likes to be involved with people
Wants everyone to do his or her share
Likes things to run smoothly
Wants stability and security
Wants a conflict-free environment C
Wants specific criteria for performance
Likes accuracy
Likes setting and meeting high standards
Wants opportunities to analyze and assess
Likes logical, systematic approaches to work

19. FOUR RESPONSES TO CONFLICT
HO 9-12
DEMAND
Goal: Victory
Tends to: ASSERT
EXPRESS
Goal: Acknowledgement
Becomes aggressive and autocratic
Creates win/lose outcomes
Refuses to bend
Overpowers with force
Wants to be heard
Glosses over tension initially
Verbalizes feelings impulsively
Personally attacks D i
Focus on: LOGIC
Focus on: FEELINGS C S
Becomes defensive
Strategizes in controlled fashion
Resists passive-aggressively
Overpowers with logic and facts
Avoids aggression
Tries to save relationships
Accommodates or gives in
Simmers beneath the surface
WITHDRAW
Goal: Justice
Tends to: SUPPRESS
COMPLY
Goal: Harmony

20. NOTES ON DEALING WITH CONFLICT
HO 10-12
Use the spaces below to record each style’s ideas for more effectively managing conflict. D i S C

21. CONTRIBUTIONS OF THE STYLES
HO 11-12
D STRENGTHS AND CONTRIBUTIONS
i STRENGTHS AND CONTRIBUTIONS
C STRENGTHS AND CONTRIBUTIONS
S STRENGTHS AND CONTRIBUTIONS

22. HO 12 -12 My Action Plan Someone I work with: Dimension of Behavior
What can I do to adapt my behavior toward this person?
Someone I work with:
Dimension of Behavior
What can I do to adapt my behavior toward this person?
Someone I work with:
Dimension of Behavior
What can I do to adapt my behavior toward this person?

23. Introduction to People Reading
Remember That…
There are no good or bad styles.
There is no best style.
All styles have strengths and limitations.
All styles can be more or less effective.
People are a mixture of styles.
PPT 7-3