Presentation is loading. Please wait.

Presentation is loading. Please wait.

Managing Difficult Conversations

Published byMarshall George Modified over 5 years ago

Similar presentations

Presentation on theme: "Managing Difficult Conversations"— Presentation transcript:

1 Managing Difficult Conversations
Don’t Just Have a Difficult Conversation ... Manage It!! Assess, Plan and Participate Actively Don’t Just Have a Difficult Conversation ... Manage It!! Assess, Plan and Participate Actively Managing Difficult Conversations Employee Assistance Program

2 SUCCESSFUL OUTCOME UNSUCCESSFUL G O O D RELATIONSHIP P O O R
influences P R O C E S S G O O D P O O R SUBSTANCE POS Positive Substance Good Process Positive Substance Poor Process Good Relationship Poor Relationship NEG Negative Substance Good Process Negative Substance Poor Process Good Relationship Poor Relationship influences G O O D RELATIONSHIP P O O R

3 SUCCESSFUL OUTCOME UNSUCCESSFUL G O O D RELATIONSHIP P O O R
influences P R O C E S S G O O D P O O R SUBSTANCE POS NEG 1 3 EMOTIONAL IMPACT 2 4 influences G O O D RELATIONSHIP P O O R

Download ppt "Managing Difficult Conversations"

Similar presentations

Leadership | Innovation | Quality Competency-Based Performance Management Training Refresher Module: Performance Conversations.

Leadership | Innovation | Quality Competency-Based Performance Management Training Refresher Module: Performance Conversations.
PREPARING FOR DIFFICULT CONVERSATIONS 1 CONFLICT MANAGEMENT AND HUMAN RIGHTS OFFICE MATT ERICKSON, DIRECTOR.

PREPARING FOR DIFFICULT CONVERSATIONS 1 CONFLICT MANAGEMENT AND HUMAN RIGHTS OFFICE MATT ERICKSON, DIRECTOR.
Overcoming Fear in Having Confronting Conversations in the Workplace – More Than a Matter of Semantics. Presented by Lisaanne Markowitz November 19, 2003.

Overcoming Fear in Having Confronting Conversations in the Workplace – More Than a Matter of Semantics. Presented by Lisaanne Markowitz November 19, 2003.
Graduate Student/Supervisor Relationship CMAHRO Fall 20091 Matt Erickson Director GSO/Faculty/Department Meeting December 13, 2011.

Graduate Student/Supervisor Relationship CMAHRO Fall Matt Erickson Director GSO/Faculty/Department Meeting December 13, 2011.
Listen UP! The Pitfalls of Failed Conversations A Workshop for the Public Risk Management Association September 12, 2013 1.

Listen UP! The Pitfalls of Failed Conversations A Workshop for the Public Risk Management Association September 12,
Life Without Barriers Practical Design Fund “Lived Experience - Recruitment and Staff Selection” Edward Birt, Area Manager, Southern NSW & ACT.

Life Without Barriers Practical Design Fund “Lived Experience - Recruitment and Staff Selection” Edward Birt, Area Manager, Southern NSW & ACT.
Chapter 1 A Framework for Interpersonal Skill Development.

Chapter 1 A Framework for Interpersonal Skill Development.
Four Stages in Helping Relationship Assessment and goal setting Strategy selection and implementation Evaluation and termination.

Four Stages in Helping Relationship Assessment and goal setting Strategy selection and implementation Evaluation and termination.
Adding Family Communication to the Conversation. a collaborative research project.

Adding Family Communication to the Conversation. a collaborative research project.
OUTCOME MEASUREMENT TRAINING Logic Models OBJECTIVES FOR TODAY: n Recognize and understand components of a logic model n Learn how to create a logic.

OUTCOME MEASUREMENT TRAINING Logic Models OBJECTIVES FOR TODAY: n Recognize and understand components of a logic model n Learn how to create a logic.
Higher Physical Education

Higher Physical Education
Www.soran.edu.iq general psychology Firouz meroei milan School Health Promomtion 2 1.

general psychology Firouz meroei milan School Health Promomtion 2 1.
Training February 27 th Trifecta Teaching Highly Effective Teaching and Learning Classroom management Instructional Practices.

Training February 27 th Trifecta Teaching Highly Effective Teaching and Learning Classroom management Instructional Practices.
PERFORMANCE MANAGEMENT BELINDA WEBBER, GROUP HR MANAGER LISA CHRISTY, HR BUSINESS PARTNER.

PERFORMANCE MANAGEMENT BELINDA WEBBER, GROUP HR MANAGER LISA CHRISTY, HR BUSINESS PARTNER.
Metrics Modeling as base for Simulations of Complex Environments Professor D.F. Davis George Mason University – US Africa.

Metrics Modeling as base for Simulations of Complex Environments Professor D.F. Davis George Mason University – US Africa.
Copyright © The Center for Educational Effectiveness, 2003-08. All Rights Reserved. STAFF EDUCATIONAL EFFECTIVENESS SURVEY v9.0.

Copyright © The Center for Educational Effectiveness, All Rights Reserved. STAFF EDUCATIONAL EFFECTIVENESS SURVEY v9.0.
Interpersonal Conflict and its Management in Information Systems Development Presented By: Dalia SuzanPassantKarimSherine Reham FairouzSusanFouadNohaYasser.

Interpersonal Conflict and its Management in Information Systems Development Presented By: Dalia SuzanPassantKarimSherine Reham FairouzSusanFouadNohaYasser.
A Prevention Program for the City of San Bernardino By Mona Aliari.

A Prevention Program for the City of San Bernardino By Mona Aliari.
FACILITATOR NAME FACILITATOR CONTACT INFORMATION Be Your Child’s Champion.

FACILITATOR NAME FACILITATOR CONTACT INFORMATION Be Your Child’s Champion.
22 - Understand children's and young person development (man)

22 - Understand children's and young person development (man)

Similar presentations

Ads by Google