1. Open School
I mentioned earlier that we want your involvement with the IHI Open School, and so I want to explain what that is and where it came from. The IHI, the Institute for Healthcare Improvement, is one of the most respected organizations in the world committed to fighting for better health care, for quality improvement, for reducing medical errors. The IHI is probably best known for campaigns like the 100,000 Lives Campaign and the 5 Million Lives Campaign that literally have saved that many patient lives by changing the practices of hospitals across the country and across the world to better embrace these quality ideas and processes. What the IHI realized is that this movement is so profoundly important that we’ve got to get health care professionals involved as early as possible. We need the next generation thinking about this, and unfortunately, the reality is that medical schools aren’t changing as fast as the health care world is.

2. IHI Open School Mission
“Advance health care improvement and patient safety competencies in the next generation of health professionals worldwide.”
The IHI Open School launched in September Our ultimate goal is for every health professions student entering the workforce to have the necessary skills to become a change agent for quality improvement and patient safety.

3. Our Three-Pronged Strategy
Content
Experiential
Community

4. IHI Open School Courses
20 online courses developed by world-renowned experts in the following topics:
Improvement Capability
Patient Safety
Person- and Family-Centered Care
Triple Aim for Populations
Quality, Cost, and Value
Leadership
Mobile App for iPhone and iPad
More than 25 credit hours for nurses, physicians, and pharmacists
The IHI Open School now has 19 online courses that teach the basics of quality improvement, patient safety, leadership, patient- and family-centered care, health care operations, and population health. Each course comprises 3-5 lessons that take between 1 and 2 hours to complete. Each lesson ends with some assessment questions to test the learner and help the education stick.
They are completely free for students, residents, faculty, and users from the least-developed country. Upon completing of the 16 core courses, a learner receives the Certificate of Completion, which is a nice addition to any professional resume. (In fact, many students have told us that their residency interviews and job interviews turn into conversations about the importance of quality improvement to the future of health care.)
Professionals can take the courses, too. The fee is $250 per year and organizations can purchase bulk subscriptions if they want to train a large number of staff.
Oh, and we have an app, too!

5. IHI Open School Courses
Improvement Capability
QI 101: Fundamentals of Improvement
QI 102: The Model for Improvement: Your Engine for Change
QI 103: Measuring for Improvement
QI 104: Putting It All Together: How Quality Improvement Works in Real Health Care Settings
QI 105: The Human Side of Quality Improvement
QI 106: Level 100 Tools
Person- and Family-Centered Care
PFC 101: Dignity and Respect
Quality, Cost, and Value
QCV 101: Achieving Breakthrough Quality, Access, and Affordability
Triple Aim for Populations
TA 101: Introduction to Population Health
Patient Safety
PS 100: Introduction to Patient Safety
PS 101: Fundamentals of Patient Safety
PS 102: Human Factors and Safety
PS 103: Teamwork and Communication
PS 104: Root Cause and Systems Analysis
PS 105: Communicating with Patients after Adverse Events
PS 106: Introduction to the Culture of Safety
PS 201: Partnering to Heal: Teaming Up Against Healthcare-Associated Infections
PS 202: Preventing Pressure Ulcers
Leadership
L 101: Becoming a Leader in Health Care

6. Course Structure
3-5 lessons per course
Course objectives
Post-assessment quiz after each lesson
End of course evaluation

7. Certificate of Completion
Formal recognition for participation
Proves commitment to employers
Requires completion of 16 courses

8. Course Usage More than 110,000 users have completed a course
More than 16,000 users have earned the Basic Certificate
More than 190 universities report using the courses in the curriculum (65 required for graduation)
445 health care organizations have purchased subscriptions to train employees

9. What’s a subscription?
This provides a defined number of users in an organization access to the courses for 12 months. A key contact at the organization can track the following user information:
Name and title
Post-lesson assessment scores
Courses and lessons completed
Course and lesson start and completion dates
Ratings and comments

10. IHI Open School Online Resources
Improvement Stories
Activities and Exercises
Publications
Case Studies
Audio and Video
Posterboards

12. United Kingdom Chapter Congress
Asir Primary Healthcare Sector of Saudi Ministry of Health – Saudi Arabia
University of Toronto
South Dakota Chapter
Muhimbili University of Health and Allied Sciences – Tanzania

13. Community Host local and regional events
594 Chapters in 60 countries
Host local and regional events
Participate in educational reform
Lead quality improvement projects
Review online courses/content together
Like us on Facebook
Follow us on Twitter
Download our App

14. IHI Open School Quality Improvement Practicum
Learner(s) complete required courses
Learner(s) identify faculty, health system sponsor(s) and project
Learner(s) create charter, cause and effect diagram, 2 PDSA cycles, run chart, summary
Learner(s) complete project
IHI Open School approves project & awards the Practicum Certificate of Completion
One of our newest courses, Guide to the IHI Open School Quality Improvement Practicum, walks learners through how to set up and execute a quality improvement project. Separated into six lessons (yes, our longest course), the course asks students to submit documents at each step along the way. Learners work with faculty advisors to:
Select a project
Create a charter to guide the project
Create cause and effect diagrams, PDSA cycles, run charts, and a summary document
At two points in the journey – the charter and the summary – IHI improvement advisors provide feedback to learners.

15. Already, we have a small bank of quality improvement projects that have made positive changes in health care:
Reducing wait times – great project in Scotland!
Improving hand hygiene – compliance rates are on the rise in Ohio!
Improving medication processes and implement checklists to improve care.

16. The IHI Open School Content Experiential Community
82,500 Students and Residents completing courses
22,000 Health Professionals completing courses
5,500 Student and Residents completed Basic Certificate
140 universities using OS courses in curricula
Experiential
59 students and residents have completed projects within the Practicum
Community
586 Chapters in 60 countries
120,000 Student Registered
10,000 Residents Registered
11,000 Faculty and Deans Registered

17. What can you do?

18. Take the IHI Open School courses
Suggest improvements
Get involved with a Chapter
Do a quality improvement project
Spread the word to friends, faculty, other students, and professionals interested in health care

19. Thank You Questions? Web: