1. Carpet Cleaning & Spotting

2. Carpet Cleaning & Spotting What this presentation will cover
Identification of the carpet soiling.
Carpet & Fabric types commonly encountered
Carpet cleaning equipment required.
Carpet cleaning chemicals required.
Carpet cleaning procedures.
Spot and stain removal.
Deodorisation, Odour neutralisation and sanitization.

3. Identification of the carpet soiling. Medical Institutions
Typical Soils and Stains
High level of tracked in soiling.
Tea, coffee and cold drink stains.
Medicinal stains.
Urine and body fluid stains.
Mal-odours caused by body fluids.
Bacterial contamination.
Facility Types
Hospitals
Aged Care Homes
Medical Centres

4. Identification of the carpet soiling. Domestic
Typical Soils and Stains
Tea, coffee, food and beverage stains.
Cosmetics stains.
Stains caused by incorrect spotting agents.
Urine, vomit and pet stains.
Mal odours from body fluids and pets.
Tracked in soiling.
Facility Types
Joe Citizen’s House
Rentals

5. Identification of the carpet soiling. Hospitality
Facility Types
Hotels
Motels
Restaurants
Typical Soils & Stains
Tracked in soils
Food & Beverage stains
High content of oils and grease in restaurant areas.

6. Identification of the carpet soiling. Community
Typical Soils & Stains
Tracked in soils
Food & Beverage stains
Carpet wear & neglect.
Chewing gum deposits.
Coffee, tannin & beverage staining.
Facility Types
Government & Community buildings
Schools
Commission Housing

7. Carpet & Fabric Types A basic knowledge of carpet fibre types and their characteristics is critical to effective and successful carpet cleaning. ?

8. Carpet & Fabric Types commonly encountered
Synthetic Fibres – Synthetics are fibres mainly derived from petrochemicals. These include Acrylics, Polyester, Polypropylene and Nylon. Acrylic and Polyester fibres are seldom used on their own but are blended with Nylons and Polypropylene.
Synthetics are relatively resistant to chemical damage and have low absorbency.
Natural Fibres – Natural fibres are fibres derived from plants and animals. These include Wool, Cotton, Jute and Silk.
Natural fibres are susceptible to damage by incorrect cleaning chemicals and procedures. They have high absorbency.

9. Carpet & Fabric Types Synthetic Fibres
Polypropylene (Olefin)
Characteristics – a strong, solution dyed fibre which is virtually non- absorbent. It is easily damaged by friction and tends to attract oily soils. Can become distorted from traffic and develop wear marks.
Stain Resistance – very stain resistant because it is solution dyed. Is not damaged or discoloured even by chlorine bleach.
Identification – a burn test will develop a asphalt odour and leave a dark, hard bead residue as ash.
Requires chemistry which will reverse the static charge to facilitate easy soil release.
Requires tough grease cutting chemistry.
High pH chemistry permitted.

10. Carpet & Fabric Types Synthetic Fibres
Nylon
Characteristics – a very resilient fibre which releases soils easily. Some nylons are solution dyed, however most are “acid dyed”. Nylon technology has advanced over the years, resulting in 5th and 6th generation nylon fibres which are more stain resistant however the stain resistance is damaged by high pH chemistry (pH over 10) and cationic solutions.
Stain Resistance – Nylon stains easily due to it’s acceptance of “acid dyes”. 5th and 6th generation nylon carpets display significantly higher stain resistance.
Identification – a burn test will develop a sealing wax odour and leave a dark, hard bead residue as ash.
Requires good overall cleaning chemistry for efficient soil release and stain removal.
pH of cleaning solutions must be less than 10.
Protection with a fluorochemical including acid dye blocks is recommended.

11. Carpet & Fabric Types Natural Fibres
Wool
Characteristics – a very resilient fibre which releases soils easily. Wool accepts dyes very well, hence it’s popular use for colourful area rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or long term exposure to cleaning solutions over pH 9,5 will damage wool causing cellulosic browning.
Stain Resistance – Wool stains easily due to it’s high absorbency.
Identification – a burn test will develop a burning hair odour and leave a dark, crumbly ash which leaves a black mark on your fingers when crushed.
Requires good overall cleaning chemistry for efficient soil release and stain removal.
pH of cleaning solutions must be less than 8. If cleaning solutions over 8 are used they must be less than pH 10 and the carpet must be neutralised with an acid rinse.
Protection with a fluorochemical including acid dye blocks is recommended.
The cleaning process must facilitate maximum moisture removal and rapid drying.

12. Carpet & Fabric Types Natural Fibres
Cotton
Characteristics – Cotton has poor resiliency and poor dimensional stability. Cotton accepts dyes readily and is very soft, hence it’s popular use for colourful decorator rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or exposure to alkaline cleaning solutions will damage cotton causing cellulosic browning. Cotton is mainly found in area rugs and up-market upholstery.
Stain Resistance – Cotton stains easily due to it’s high absorbency.
Identification – a burn test will develop a burning paper odour and leave a dark, crumbly ash which leaves a black mark on your fingers when crushed.
Requires good overall cleaning chemistry for efficient soil release and stain removal.
pH of cleaning solutions must be less than 7,9. Ideally a mildly acidic cleaner is the best option for cotton.
The cleaning process must facilitate maximum moisture removal and rapid drying.
Delicate cottons should be cleaned with a low moisture, low pH method.

13. Carpet Cleaning Equipment

14. Carpet Cleaning Equipment Details of carpet cleaning equipment is explained in a separate presentation. However a list is given below as a minimum requirement.
Standard equipment required
Portable or truckmounted carpet cleaning extraction unit with hose and carpet wand.
8 Litre Pump-up sprayer.
Rotary scrubbing machine (optional)
Carpet rake and spotting brushes.
Measuring jugs and container.

15. Carpet Cleaning Chemicals

16. Actichem Carpet Cleaning Chemicals
Chemical Tech - presprays
Prespray Solutions
AP450 Perform (1:32) – ideal as a multi task workhorse. Ideal for nylon carpets. Fine for use on wool when extract / rinsed with Rinse Pro. [pH 9.6 ready-to-use]
AP452 Performance Plus (1:32) – specially designed for the safe cleaning of wool carpets. Can also be used on nylons with excellent results. [pH 7.5 ready-to-use]
AP465 Polyprop Plus (1:32) – specially designed for the effective cleaning of polypropylene carpets. Overcomes the static charge to quickly release soiling. [pH 11.5 ready-to-use]
AP454 Performance Gold (1:64) – a premium quality prespray concentrate which provides extremely economical dilution ratios and awesome cleaning power. Use wherever you would use Perform. [pH 9.6 ready-to-use]
AP453 Clean Force (1:64) – a high pH, enzyme boosted prespray powder for bursting through heavy greasy soils in restaurants and schools. [pH 12.5 ready-to-use]

17. Actichem Carpet Cleaning Chemicals
Chemical Tech – in tank rinse
In-Tank Rinse Solutions (Emulsifiers)
AP455 Emulsifier Plus (1:300 to 1:600) – provides powerful cleaning power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Emulsifier Plus is a liquid formulation making it popular for use in portable extractors. [pH 9.6 ready-to-use]
AP457 Extracta Pro (1:600 to 1:1200) –provides powerful cleaning power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Extractor Pro is a powder formulation making it popular for use in truck mount extractors. [pH 9.6 ready-to-use]
AP440 Rinse Pro (1:100 to 1:300) – an advanced acid rinse specially designed for effective neutralization of alkaline prespray residues and for powerful emulsification of residual soiling. Ideal for use when cleaning wool and delicate fibres. [pH 2.5 ready-to-use]

18. Carpet Cleaning Product Guide
Dilution pH
Carpet and Fibre Types
Notes
RTU
Nylon
Polyprop
Wool
Cotton
Prespray / Traffic Lane Cleaners
AP451 Prespray LC
1:20
9,8 üü ü û
excellent all-rounder
Rinse extract with Rinse Pro when cleaning wool
AP450 Perform
1:32
AP454 Performance Gold
1:64
AP452 Performance Plus
7,5
Wool safe formulation
AP453 Clean Force
11,5 ü*
for greasy restraurants & severe soil build-ups
* Clean Force is not suitable for Stain Resistant nylon.
AP465 Polyprop Plus 11
specially for polyprops
* Polyprop Plus is not suitable for Stain Resistant nylon
AP464 Encap Fine fabric
1:16 6
specially for fine fabrics
Ideal for decorator area rugs and delicate upholstery.
AP468 Upholstery Plus
9.5
excellent removal of oily upholstery soils & stains
Use AP464 Encap Fine Fabric for delicate upholstery
In-Tank Emulsifiers
AP455 Emulsifier Plus
1:300 to 1:600
9,5
Liquid product - ideal for portable extractors
*Use at 1:300 for single step cleaning. Use at 1:600 for wool and two step cleaning.
AP457 Extractor Pro
1:600 to 1:1000
9,9
Powder product - ideal for portable extractors
* Use at 1:600 for single step cleaning. Use at 1:1000 for wool and two step cleaning.
AP440 Rinse Pro
1:100 to 1:300
4,0
Neutralizing rinse with serious cleaning action
Essential when cleaning wool and delicate fibres but also produces great results on synthetics.
Low Moisture & Encapsulation Cleaning
AP461 Encap Pro
7.8
excellent all rounder
Also ideal for bonnet cleaning.
AP460 Encap Plus
excellent cleaning power
Double strength formula with brilliant embrittlement
AP464 Encap Fine Fabric
Powerful encapsulating action
Deodorizing and Odour Neutralizing
AP430/1/2 Deofresh
1:100
7.5
Add to any cleaning solution or use on it's own
Multi-task deodoriser and odour neutraliser Three fragrances available.
AP433 Deosan
1:15
Biocidal & odour absorbing for tough odour work
Do not mix with any other solution. Destroys odour causing germs, neutralizes odours and deodorizes
AP434 Biosan
1:25 7
Powerfully biocidal activity for decontamination.
Do not mix with any other solution. Micro lab tested to TGA Hospital Grade level.
AP491 Pet & Flood
1:4
2.5
Specially for urine spills
Removes the odour and stain.

19. Carpet Cleaning Methods & Procedures
One step method
Light to moderately soiled carpets.
Faster cleaning times.
Procedure
Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet)
Prespray – No prespray applied.
Extraction Clean Preparation – Add 30ml Emulsifier Plus per 10Lt hot water, into Portable Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 4 gallons per hour.
Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution on the push stroke and vacuum only on the return pull stroke.
Note: Do an extra vacuum stroke for dense and high pile carpets.
Ventilate the area to facilitate fast drying times.
Restrict foot traffic until totally dry.

20. Carpet Cleaning Methods & Procedures
Two step method
Moderate to Heavily soiled carpets.
Procedure
Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet)
Prespray – Using a pump-up sprayer, apply prespray solution (note dilution ratios) to an area which can be extracted within 20 minutes.
Extraction Clean Preparation – Add 15ml Emulsifier Plus per 10Lt hot water, (or 30ml Rinse Pro per 10Lt) into Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 2 gallons per hour.
Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution & vacuum on the pull stroke and do a 2nd vacuum only pull stroke.
Note: Do an extra vacuum stroke for dense and high pile carpets.
Ventilate the area to facilitate fast drying times.
Restrict foot traffic until totally dry.

21. Carpet Cleaning Methods & Procedures
Low moisture method (encapsulation method)
Using AP460 Encap Plus (dilute 1:20 to 1:32)
Procedure
Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet)
Prespray – Using a pump-up sprayer, apply Encap Plus solution (dilute 1:32) to an area not larger than 25m2.
Or – Pour Encap Plus solution into the solution tank of a rotary scrubbing machine fitted with a carpet brush.
Scrub Clean – Scrub the area, using overlapping paths and repeat each twice. No extraction or further cleaning required.
Drying – Allow area to dry (normally 1hour) before returning to use.
Note: Subsequent dry vacuuming will remove dry, encapsulated soil.
Ventilate the area to facilitate fast drying times.
Restrict foot traffic until totally dry.

22. Carpet Cleaning with Actichem
Nylon
Wool
Polypropylene
Determine degree of soiling
Determine degree of soiling
Determine degree of soiling
High
Low
High
Low
High
Low
2 – Step
clean
Do you require
fast drying time
2 – Step
clean
Do you require
fast drying time
2 – Step
clean
1– Step
clean
Clean Force 1:64
&
Emulsifier Plus
1:600
Yes No
Perform 1:32
&
Emulsifier Plus
1:600
Yes No
Performance
Plus 1:32
&
Rinse Pro 1:300
Rinse Pro
1:100
Encap
clean
1– Step
clean
Encap
clean
Polyprop Plus
1:32
&
Emulsifier Plus
1:600
Encap Plus
1:32
Emulsifier
Plus 1:300
Encap Plus
1:32

23. Click here for the spotting chart
Spot and stain removal
Blood, Faeces, Vomit and Body Fluids (not urine)
Procedure
Preparation – Remove as much of the spill or stain by sponging or scraping up.
First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
If the stain does not respond to the Conquer treatment.
Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
The area may possibly require decontamination to remove germs and odours.
Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

24. Click here for the spotting chart
Spot and stain removal
Urine Spills
Procedure
Preparation – Remove as much of the spill or stain by sponging or blotting.
First step – Using a spray bottle, apply Pet & Flood (dilute 1:4) to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
Some severe stains may require a repeat treatment.
Severe Stains – Using a spray bottle, generously apply Pet & Flood (dilute 1:4)to the affected area. Allow 10 minutes dwell time Place a clean, white terry towel folded several times, over the affected area and weigh down with some heavy books and allow 60 minutes dwell time to draw the stain out.
The Pet & Flood will destroy the bacteria from the urine. However if odours persist the area may possibly require decontamination.
Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

25. Click here for the spotting chart
Spot and stain removal
Stains caused by
Tea, Coffee, Wine, Beer, Cola and Cold drinks
Procedure
Preparation – Remove as much of the spill or stain by sponging or scraping up.
First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
If the stain does not respond to the Conquer treatment.
Second step – Using a spray bottle, apply Actichem CTR to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
Repeat the Actichem CTR treatment for severe stains allowing 30 minutes dwell time.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

26. Click here for the spotting chart
Spot and stain removal
Stains caused by
Gravy, egg, milk and other organic substances
Procedure
Preparation – Remove as much of the spill or stain by sponging or scraping up.
First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
If the stain does not respond to the Conquer treatment.
Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.
The area may possibly require decontamination to remove germs and odours.
Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

27. Click here for the spotting chart
Spot and stain removal
Spots from oil, grease, ink, paint, tar, bitumen, chewing gum and putty.
Procedure
Preparation – Remove as much of the spill or stain by sponging or scraping up.
First step – Apply Citrisol to the spot. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot to remove the spot.
Some stubborn spots may require repeat treatments.
Second step – Using a spray bottle, apply Conquer to the treated area. Agitate and blot (or extract) to remove the remaining residues.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

28. Click here for the spotting chart
Spot and stain removal
Spots from cosmetics and medicines.
Procedure
Preparation – Remove as much of the spill or stain by sponging or scraping up.
First step – Apply Conquer to the spot. Agitate and allow 10 minutes dwell time. Agitate again and blot to remove the spot.
Some stubborn spots may require the use of Citrisol
Second step – Apply Citrisol to the affected area. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot (or extract) to remove the remaining residues.
Remove Residues – Finish off by lightly applying Conquer and blotting to remove excess Citrisol and staining agent.
Drying – Allow area to dry (normally 1hour) before returning to use.
Click here for the spotting chart

29. Spotting Chart
Conquer - A high proportion of stains can be effectively removed with Actichem Conquer especially if treated early. If Conquer is unsuccessful then proceed to the product specified below. All staining agents should be extract rinsed from the carpet. If wet extraction is not available, blot well, apply Conquer and blot away the excess moisture.
Stain type
Recommended Product
Alternative Product
Notes
Notes for alternative products
Beer, Cola, Wine
Actichem CTR
Stain Fix
for severe staining
Bitumen & Tar
Citrisol
Blood
Protein & Stain Spotter
Actichem Bust
Decontamination and odour neutralization may be required.
Butter & Margerine
Cellulosic Browning
Brownaway
Pet & Flood
ideal for milder browning. It also kills odour causing germs.
Chocolate
Coffee & Tea
if stain does not respond to CTR
Faeces & Vomit
Furniture Stain
Actichem POG
Actichem VDS
VDS does not require rinsing
 Residual stain may require Stain Fix
Grass
  Residual stain may require Stain Fix
Gravy, egg, milk
Odour neutralization may be required.
Chewing Gum
Actichem Gum Gone
Ink
Actichem PIG
Actichem POG or VDS
POG & VDS also remove many ink stains. VDS does not require rinsing
Do not apply direct to the spot. Apply to clean white terry towel and blot stain.
Lipstick & Cosmetics
POG & VDS also remove many cosmetics. VDS does not require rinsing
Medicines
Nail Polish
Actichem PIG or VDS
Oil & Grease
POG & VDS also remove oils & grease
Paint - oil based
Citrisol or Actichem VDS
for less severe stains
Paint - water based
Red Cordial
Conquer
Red Fix
 Stain Fix also does a great job
Rust
Rust Remover
Tea & Coffee
Urine & Pet Spots
Urine Neutralizer
Spotaway U
for old & severe stains
Water Marks

30. Deodorisation, Odour Neutralisation and Sanitisation
Urine odours
Procedure
Preparation – Remove as much of the odour source by normal wet extraction process. Do extra vacuum strokes.
First step – Liberally apply Pet n Flood (dilute 1:4) to the affected area. Agitate and allow at least10 minutes dwell time.
Second step – Extract with clear water or Rinse Pro.
For severe scenarios continue with step 4 & 5
Third step – Liberally apply Deosan(dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time.
Fourth step – Extract with clear water or Rinse Pro.
Pet n Flood destroys the odour causing germs and also removes the odour source by neutralizing and releasing the uric crystals.

31. Deodorisation, Odour Neutralisation and Sanitisation
Odours caused by pets, faeces, vomit, organics and food stuffs.
Procedure
Preparation – Remove as much of the odour source by normal wet extraction process. Do extra vacuum strokes. If stain removal is required treat with Protein Spotter or Actichem Bust and rinse / extract.
First step – Liberally apply Deosan (dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time.
Second step – Extract with clear water or Rinse Pro.
For additional odour neutralisation….
Third step – Spray apply Deosan(dilute 1:100) to the affected area. Agitate and allow at least10 minutes dwell time.
Fourth step – Vacuum away excess moisture. Do not rinse with water.
Deosan contains powerful biocides which destroy the odour causing germs and thus removing the source of the odour. Specialty odour absorbers in Deosan neutralize the air-borne mal-odours.

32. Question Time ?

33. Thank you
From the
Actichem
team