1. Restaurant Management ERP System

2. Presentation Overview
Topology
Solution Platform
The basic Hotel management requirements
CME PMS module overview
ERP Accounting & Point of Sale integration
External Devices integration
Customizing
References

3. Topology Purchasing & Customer Service Supply Chain Accounting
Mobile
Employees
Suppliers
F & B
Group Analysis
Retail
Hospitality
Concierge
& Visa
Customer
Service
Purchasing &
Supply Chain
In room
Services
Sales &
Marketing
Front
Desk
Accounting
& Finance
Central
Reservations
Consumer
Self
Checkout
Leisure SPA’s
Field
Sales
House
Keeping
& BMS
Golf &
Membership
Conference &
banqueting

4. C & B sites Large and Small Microsoft Dynamics NAV
Solution Platform
Hotels Large and Small
Leisure
SPA
C & B sites Large and Small
Multi Location
Restaurant
Fine dining
Fast food
Take Away
Coffee Shop, Clubs, bars
CME Hotel PMS Solution
CME Hospitality Solution
Microsoft Dynamics NAV
Microsoft Databases (MS-SQL etc)
Microsoft operating Systems

5. Solution Overview Reception Booking Conference Housekeeping
Maintenance
Concierge
Backoffice
Administration

6. Reception Check-in Check-out New Reservations Quick Folio In-House
Reservation Overview
Floor Plan
Lost & Founds

7. Booking Room Reservations Conference Reservation Reporting & Overview
Individuals
Groups
Table reservation
Conference Reservation
Conferences
Meetings
Events
Reporting & Overview

8. Groups & Conference Group overview Room management Hotel Room
Conference Room
Food & Beverage
Equipment
Invoicing
Room management
Layout
Pricing
Availability

9. Housekeeping Housekeeping Resource planning Cleaning loop
Change management
Status reporting via TV/Phone system

10. Maintenance
Maintenance
To do list
Blocking
Schedule tasks

11. Concierge Lost and found Phonebook Pick up Baggage service Register
Delivery
Phonebook
In-house use
Pick up
Baggage service

12. Backoffice Statements Shifts Inventory Day-end statement per shift
Cash control
Corrections
Support more than one open statement at a time
Shifts
Unlimited number of shifts
Per department
Inventory
Statistics
Reporting

13. Administration Setup PMS Conference General Property
Auxiliary Equipment
Job Scheduler
Shifts

14. SPA Appointment scheduling
Priority, gender restrictions & modality settings pr. Therapist/Rooms
Links to CME PMS
Point of sale integration for maximum financial security
Links to Dynamics NAV CRM module (optional)

15. Hospitality Solutions ERP and Point of Sale Integration

16. Dynamics ERP modules General Ledger Sales & Marketing Purchase
Chart of Accounts
Budgets
Journals
Sales & Marketing
Customer Accounts
Sales orders / Invoices
Contact management
Purchase
Vendor management
Purcase orders & Invoices
Items & Inventory
Resources
Capacity & planning
Jobs hours & costing
Human resources
Salary (*) & absences

17. ERP Integration PMS Statement posting
Internal Dynamics NAV transactions
No file transfers
Same Database platform
Same application platform
To General Ledger
Sales entries
Tax/VAT entries
Payment Entries
To Customer accounts
Room charges
Additional charges
To Inventory
Minibars
Additional purchases
Inventory costing

18. Point of Sale Point of Sale Multiple Sales stations
OPOS support
Touch Screens
Keyboard option
Multiple GUI Layouts
Default layouts
Customized layouts
Any screen size
Multiple languages
On buttons
On Items
Set by staff/customer
Multiple hardware settings
Standard Opos drivers
Not fixed to specific HW
Graphical support
On items
On Restaurant layouts
Multiple tenders
Currencies
EFT / Cards
Multiple Sales stations
Restaurants
Bars
Retail

19. Room charging at POS Charge Entire bill Partially On-line entry
No danger of missing entries at check-out
Lookup guests and room status from POS
Use Room key for swipe or enter room number
Setup Limits for Room charges
Charge to Conference reservations directly

20. Hospitality Solutions
External Devices

21. Interfaces Comtrol For more information Pay-TV Telephone Key locks
Safty box
For more information

22. Hospitality Solution Center
Custom made solutions

23. Developing / customizing
100% Integration with MS Dynamics
Built-in Development environment
Standard Modules (Accounting/CRM)
Localize
Local business rules/laws
Add-on modules
Add new Nav functionality
Customize
Add Specialized functions
Minor adjustments
Form / Views
Reporting

24. Customize using... The internal IT department
The local service provider
The CME Support Team
Simple application language (NAV)
100 % Microsoft platform
Product with worldwide coverage

25. Sample of Hotel and Hospitality References

26. Sample of Hotel and Hospitality References

27. Chain control Choice hotels Scandinavia Complete solution 150 hotels
rooms
7.900 employees
Complete solution
Hotel management
Restaurants
Retail activites
Conference mngmt.
Accounting / ERP

28. ...using the restaurant module
Dolly Dimples – over 100 restaurants (on-line setup)
Largest Pizza chain in Norway
Required on-line system and option for off-line when needed
Centralized call center for all restaurants
Accounting services to frenchises
Multiple legal entities, frenchises
Complex offer / promotion requirements
8000 orders pr. Day / 182 on-line users / 1500 cashiers

29. Thank You !