1. Staff Feedback to Amy Themes and Next Steps
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2. Most Progress in Division
Strong collaboration and sense of teamwork across division
Friendly, welcoming, always willing to help, cohesion
Great communication and transparency
“Great vibe,” culture, new format for division meetings, chat times, feel informed, open sharing of information
Division structure makes sense and is working
Career progression (equity review, job descriptions, future opportunities)

3. Most Progress in Division
Aligned with Mayo Clinic priorities
Feel appreciated, valued and supported
Leadership team listens, strong advocates, fairness
Stronger relationship with Marketing and Government Relations
Implementation of staffing plan
Great new hires, new administrative assistants
New tools (DeskNet, content management, daily leads, comm plan template, etc.)
Motivating, excellent work that makes a difference

4. Opportunities for Improvement
Great teamwork within own team – want to know more about other teams and how to collaborate across teams
Next steps:
More team updates at division meetings/retreats
More team-to-team meetings
Would like to build stronger relationships with people I don’t work with every day and new staff
Ask Fun Squad to focus on relationship building
Incorporate into summer division retreat

5. Opportunities for Improvement
Very connected as teleworker vs. don’t feel connected to teleworkers
Next steps:
Develop several standard video options to use for team and project meetings
Create “welcoming environment” and “quiet spaces” for landing zones
More cross-functional and cross-divisional opportunities
Appoint formal groups with specific charges
Enterprise approach to staffing crisis management, press call, social media monitoring

6. Opportunities for Improvement
Too many tools, processes, information in too many places
Next steps:
Single digital resource as “single entry” for our work
Continue to standardize, implement tools and processes; increasing sharing of content
Focus on DeskNet, content management and coordination meetings
Implement Executive Office process improvements

7. Opportunities for Improvement
More focus on continuous improvement, learning organization
Next steps:
Communications Grand Rounds, continous improvement training, sharing After Action Reviews
More professional development opportunities, stretch assignments
Formal approach to professional development planning