1. New Hire Orientation System Office Services Steven Juengling, Manager

2. System Office Services Website
In the ZENworks window, simply click on the “System Office Services– Livonia” icon

3. System Office Service Website

4. System Office Services
1st Floor, West Building, Victor Parkway
Security /
Office - Located on first floor of Building (next to elevators)
Coverage – Weekdays 6:00am to 10:30pm
Responsibilities
New badges/access control – badges (lost, found), keys
9:30AM to 10:30AM daily or by appointment.
$10 charge for replacing lost badges
Incident Reporting
Associate safety
Reception

5. System Office Services
Building Services
Security
Emergency Preparedness Planning
Facility Management
Work Order Management
Space Planning

6. System Office Services
Colleague Services
Full-Service Copy Center
Mail Services / Courier
Shipping / Receiving / FedEx
Supply Distribution
Record Storage
Switchboard Operations

7. Emergencies

8. Emergencies Emergency Preparedness System Office Website – All Plans
Fire Safety
Exit the building at nearest exit when alarm sounds
Familiarize yourself of potential exits
Meet up at your department assigned muster point
Know who your floor captain is and report to them
Do not re-enter building until the all clear is given

9. Emergencies Tornado watch vs. tornado warning
Severe Weather
Tornado watch vs. tornado warning
Phone – Audible & Visual warning
Evacuate to your designated shelter area
Interior corridors, offices, conference rooms, restrooms, etc.
Wait until you receive the all clear signal
Medical Emergency
Call 911
Call
AED’s at each restroom location
Complete incident report

10. Building Closures & Text Alerts EMERGENCY ALERT AND WEATHER LINE
Emergencies
Building Closures & Text Alerts
EMERGENCY ALERT AND WEATHER LINE

11. Copy Services

12. Copy Services Copy Center – Submissions Business Cards
completed copy req. form with electronic files attached to
Interoffice mail the completed copy req. form along with hard copy originals to “System Office Services Copy Center”.
In-person, Copy Center is located on the 1st floor of Livonia West Building, down the hall from the Café
Business Cards
Requires Manager Approval
Intranet Access
System Office Services
Copy Center
Business Card Order Form (Open and enable Macros)
completed form to
Receipt within 5 to 7 days of approval

13. Work Orders

14. Some situations require immediate attention please call 734-343-1111
Work Orders
Work Orders
Maintenance requests (lights out, too cold/hot, clean up needed)
Furniture requests
Staff relocations
Renovations
Desired construction projects
Some situations require immediate attention please call
Electrical outage
Wet floor, roof leaks
Plumbing issues

15. Mail Services

16. Mail Services Mail Services – 8am- 4:30pm
(Pick-up / Delivery in System Office)
Frequency - 2X a day
Approx. 10:30am & 2:30pm
Mail Services Form
At mailstops / Mail codes
Colleague listing with phone numbers and mail codes

17. Mail Services
Mass Mailing Projects
Envelope printing and addressing
Envelope stuffing
Postage discounts
available
Personal mail services 11:30am – 1:00pm
Sell Stamps in lots of 10 each
FED EX outbound package service

18. THANK YOU