1. Paramount Care Aberdeen Ltd Making every Opportunity Count Welcome!

2. National Care Standards
Dignity and respect
Compassion
Inclusion
Responsive care and support
Wellbeing

3. Making every Opportunity Count (MeOC).....is about
Everyone doing a little – transforming our culture
Adding value to what you already do
A preventative approach
A brief conversation
30 seconds to 3 minutes between front line staff and people who use our services
Enabling people to live as well as they can
Signposting to local information/services
People taking the opportunity
Big change comes from each of us – people providing services
and people using services – making a small adjustment to make a
big difference at a population level

4. Supporting people at greater risk
People who are older
People who are vulnerable
People with existing health issues
People at greater risk of ill health
People who are dependent
People with money worries
People with limited mobility & so on.
on alcohol or drug, smokers, on others for care, are immobile, confused

5. Power of brief conversation makes every opportunity count
Aveyard, P et al Screening and brief intervention for obesity in primary care: a parallel, two-arm, randomised trial Lancet 2016; 388: 2492–500.

6. Making every Opportunity Count: inclusive sustainable, three tier approach
3. Structured wellbeing conversation for complex needs
Complex
needs
2. Specific conversation
e.g. Alcohol, Money concerns, home energy, smoking etc
Specific needs
1. Light touch conversation
Brief
Integrating health & wellbeing in services and assessment processes

7. How are we recording the conversations?
Paramount Care Aberdeen staff having a brief conversation with our clients
How?
About what?
Heating issue? – signpost to Home Energy Scotland
Home Fire Safety Check? – signpost to Scottish Fire & Rescue Service
How are we recording the conversations?

8. Building system Primary Care Department of Work & SACRO Pensions
Out Patients
Max Fax
Aberdeen
Royal Infirmary
Acute Care of the Elderly
Dr Gray’s Hospital. Elgin
Aberdeen City, Aberdeenshire
Moray
Health &Social
Care Partnerships
Department of Work &
Pensions
SACRO
Primary
Care
Criminal
Justice
Social Work
Public Dental Service
Scottish
Fire & Rescue
Service
Victim Support
Scotland
Care
Providers

9. MeOC Everyone doing a little
Innovators
Early adopters - Paramount
Critical mass
Big positive change

10. Thank you...
Paula Chalmers, Training & Recruitment Officer, Paramount Care Aberdeen Limited
Dr Linda Leighton-Beck, Head of Social Inclusion, Public Health, MeOC Strategic Lead, NHS Grampian