1. Career Services and Retention Strategies for Success

2. Presentation Focus
The role of Career Services in the overall retention strategy for a community college
Ways in which Career Services contributes to student engagement, retention and success
Examples of initiatives including internships and mentoring
How Career Services will evaluate the success of Career Services in its contribution to retention

3. What We Know About Retention
Students are more successful when they…
Connect early to services
Determine career goals and educational pathways
Engage and connect with the community
Connect academics to the world of work
Understand the educational ROI
Know their education will lead to career or transfer
Receive assistance to overcome barriers

4. Early Intervention SOAR Orientation Participation
new student
transfer student
Family
Career advising sessions and assessments
Extended career counseling availability
Hosting a table during orientation
Introduction and presentation
Social media sign ups
Website registration

5. Identifying & Pursuing Goals
Working with students individually
Providing assessments and interpretation
Cross-training with Academic Advisors
Providing training for Faculty and Staff Advisors
Collaborating with Advisors
Integrating career development into the curriculum
Providing online resources

6. Student Engagement Events including Career Fair Workshops
Club and classroom presentations
Employer visits
Alumni panels
Mentoring program
Social Media
Website and App

7. Connecting Academics & Careers
Curriculum integration
Classroom presentations
Alumni connections and presentations
Employer presentations
Internships
Online resources

8. Return on Investment Job and salary statistics
Employers who have hired students in the past
Companies looking to hire
Alumni connections & statistics
Mentoring program
Internships
LinkedIn
Snapchat

9. Gainful Employment and/or Transfer
Resume and cover letter writing
Mock interviews
Job search assistance
Professionalism
Internships
On campus recruiting
Job postings
College recruiter visits
Personal essay assistance
Mentoring program

10. Help with Immediate Employment & Financial Needs
Job postings on and off campus
Summer, temp, part-time, full-time
Paid internships
Links to scholarships
Professional clothing closet
Resume writing
Job applications
Interviewing

11. At Risk Students Intrusive career advising
Presentations during remedial classes
Mentoring program
Specific initiatives, presentations, resources for various groups
First generation
Military
Low income
Minorities
Disabilities
Academic difficulties
International
Older students

12. Mass Bay Leadership Ambassadors Program
Mentoring Programs
Mass Bay Leadership Ambassadors Program
Multicultural Mentoring Program
STEM Mentor Program
Boston Scientific Mentoring Program (business)
Success Boston Mentoring Program
Young Men of Color Mentor Program
Events include Information Sessions & Reception

13. Internship Program Students completed 12 units or more
Searching and securing internships
Career services, academic department, independent
Resumes, Cover Letters, Interviewing
Internship Success and Etiquette workshops
Business clothing
Goal development
Class credit and faculty advisor
Career Services support employers and students
International students CPT / OPT

14. Measuring Outcomes Benchmarking Goal development Tracking Evaluations
Surveys
Focus Groups

15. Benchmarking & Goal Development
Percentage of students utilizing programs
Percentage of students not using services
Any details about how services have helped in persistence, retention, engagement, completion
Developing clear goals and measurable outcomes to align with the retention goals of Mass Bay

16. Tracking Students Website & App Twitter, Facebook, Instagram, Snapchat
Individual appointments
Participation in events
Workshop/presentation attendance
Internship Program
Mentoring Program

17. Surveys, Evaluations, Focus Groups
Current Students
Non Returning students
Alumni (Transfer, AA, Certificate)
Employers
Staff
Faculty

18. Measuring Student Engagement, Persistence & Retention
Percentage of students using our services
Which services are being used the most
Which services were helpful and which were not
What services would be more helpful
Did services help students persist in their academic program
Did services help students finish their program or transfer

19. Connecting Academics to Work
Can students connect their program to jobs
Can students connect their program to companies hiring
Do students feel prepared for the world of work
How can Career Services better prepare for work and transfer

20. Evaluating Internship Program
Percentage of students participating in the program
Percentage of students completing their program
Percentage of students securing a position in their field after completion
Percentage of students transferring to a 4 year university
Percentage of companies hiring interns
Did the internship help with employment, program completion, and transferring

21. Alumni Survey & Focus Group
Where are former students working
What schools did students transfer to
Was Career Services helpful in getting a job or in transferring
How can Career Services improve in meeting students needs
How can Career Services better advertise to students
What services would you like to see more of

22. Future Initiatives & Collaboration
Committees / Summits
Form committee with students, faculty, staff to improve career services
Employer summit group to discuss how to get students better prepared and how to engage employers

23. Questions and Discussion
Christine Shine, M.A.