1. Interpersonal Relationship Skills
Kamal Nayan Pradhan
Shailaja Upadhyaya
Pritha Paudyal

2. PREVIEW 5 Foundations Introduction to Transactional Analysis
Ego states concept of TA
Life positioning
NASC
2018

3. Interpersonal Relationship(IR)
No matter how hard you work or how many brilliant ideas you may have, if you can’t connect with the people who work around you, your professional life will suffer.
Managing Relationship
1/13/2019

4. Managing Interpersonal Relationship
Managing Relationship
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5. Foundations Balance is possible between two dimensions of life.
Start relationships with zero to establish healthy relations.
Every relationship is for ME.
Crux of relationship is attitude and behaviour.
We cannot change behaviour of others but changing ours is possible.
NASC
2018

6. Interpersonal Relationship Skills
The basic skills practiced by interpersonally competent people include the following:
Building rapport
Communicating
Asserting self
Negotiating
Working with group
Managing Relationship
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7. Interpersonal Relations
What people talk to each other?
How people behave with each other?
Why people talk to each other the way they do?
Why we like some one and are comfortable around them?
Why do we have awkward moments with some people?
NASC
2018

8. Interpersonal relationship
अभिव्यक्ति
Stimulus
जवाफ
Response
Transaction
Parent
Adult
Child
Parent
Adult
Child
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2018

9. Transactional Analysis
Transaction is the interaction between individuals
Transaction
Transactional analysis is the method for studying interactions between individuals TA
NASC
2018

10. Why Transactional Analysis?
HUMAN RELATIONSHIPS
COMMUNICATION- life blood of all relationships
Transactional analysis
TA is a system for improving communication and for understanding human behavior
NASC
2018

11. TA Concepts Ego states Transactions Psychological needs Life Scripts
Psychological games
Feelings
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2018

12. TA……
The three ego states are separate, permeable repositories of all our experiences and manage all our attitude and behaviour, known as Parent, Adult and Child.
Parent
Adult
Child
Managing Relationship
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13. Parent Adult Child Ego States Critical parent (CP)
Nurturing Parent (NP)
Adult
Child
Natural Child (NC)
Adapted Child (AC)
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2018

14. Which combination ? P
A C A
C P C
A P
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15. IPR for an individual Personal growth and development
Entertainment and ejoyment
Sense of security
Context of understanding
Interpersonal needs
Establishing personal identity
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2018

16. Self reflection sharing
Remember something your parents/guardians often said that you still believe
Remember your childhood and explain how you felt about the rain..
Share one learning from your own experience…
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17. Ego states..
“a consistent pattern of feeling and experience directly related to a corresponding consistent pattern of behavior.”
Reflection of deeper rooted psychological orientation.
Parent
Child
Adult
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2018

18. Understanding Ego states
Parent: The parent represents a massive collection of recordings in the brain of external events experienced or perceived in approximately the first five years of life(or more). “Never talk to strangers” “If you are scared ,wake me up” “ People with Tattoos are bad people”
NASC
2018

19. “It was fun walking barefoot in the rain”
Child:
The Child represents the recordings in the brain of internal events associated with external events the child perceives.
“It was fun walking barefoot in the rain”
“When I saw my teacher angry ,I was really scared”
NASC
2018

20. Allows a person to validate and evaluate “parental” and “child” data.
Adult:
Allows a person to validate and evaluate “parental” and “child” data.
"You have just made an autonomous, objective appraisal of the situation and are stating these thought-processes, or the problems you perceive, or the conclusions you have come to, in a non-prejudicial manner.”
NASC
2018

21. Building Interpersonal Relationship
Understanding your counterpart’s Ego state.
Understanding what ego state he/she is wanting you to be in..
Responding to your benefit
For All of these analysis your Adult Ego state should be Dominant!!
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2018

22. Complementary transactions
CP and CP
NC and NC
CP and AC
A to A
Your response??
stimulus
people who are not punctual do not work hard
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2018

23. Complementary Transactions
NC :Let Us go out for Coffee after this work is done NC :Yes That would be fun.
CP :So you are tired of working?
CP : Do not argue with your elders.
AC : Ohh ! Ok . I wont.
NC: Why?
CP : Yes. I always thought people who argue with elders are Bad mannered people.
A: What Time is it?
A : its five.
CP : Do not be lazy.
NC :exactly!!! I’m also tired. Lets go out now!
NASC
2018

24. Activating effective ego state
No state of mind is good or bad.
They will either be helpful or unhelpful in certain situations.
PAUSE YOUR BEHAVIOUR FOR FRACTION OF SECOND
This helps activation of mind and adult ego state and will help identify effective ego state for the particular moment.
NASC
2018

25. Learning Points Pause your behavior for fraction of second.
Always try to make Positive Value assumption i.e., I am Okay, You are Okay .
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2018

26. IPR for a manager/leader
Understanding self
Building a positive functional multidisciplinary team
Improving intra and/or inter team communication, coordination and cooperation
Improved decision making and problem solving
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2018

27. Games people play for recognition
It Weren’t For You
What If Yes But
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2018

28. Value assumptions/life positions
I’m ok, You’re not ok.
I’m not ok, You’re ok.
I’m not ok, You’re also not ok.
I’m ok, You’re also ok.
NASC
2018

29. Thank you.
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2018