1. DEFENSIVE COMMUNICATION Lecture 11a COMN 2111: COMMUNICATION IN EVERYDAY LIFE

2.  MODEL OF “DEFENSIVE” COMMUNICATION  GETS US WHAT WE NEED WITHOUT DELAING DIRECTLY WITH THE PAINFUL TRUTH  TRANSACTIONAL ANALYSIS EMOTIONAL NEEDS AND GAMES

3. TRANSACTIONAL ANALYSIS  COMMUNICATE INDIRECTLY - GET EMOTIONAL NEEDS FULFILLED BY OTHERS - “STROKES”  T.A. CONNECTS INTERNAL NEEDS TO PATTERNS OF EXTERNAL BEHAVIOR  INTERNAL EGO STATES PRODUCE OUTWARD BEHAVIOUR TO EVOKE APPROPRIATE RESPONSE FROM OTHERS:  PARENT  ADULT  CHILD

4. Controlling Standard Setting Nuturing INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING NATURAL LITTLE PROFESSOR ADAPTED ADULT CHILD CHILD PARENT PARENT TRANSACTIONAL ANALYSIS MODEL

6. COMMUNICATION GAMES Lecture 11B COMN 2111: COMMUNICATION IN EVERYDAY LIFE

7. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR SENDERRECEIVER TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

8. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

9. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

10. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

11.  INTERACTIONS CAN BE: COMPLEMENTARY COMPLEMENTARY TRANSACTIONAL ANALYSIS: INTERACTIONS

12. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

13.  INTERACTIONS CAN BE: COMPLEMENTARY COMPLEMENTARY CROSSEDCROSSED TRANSACTIONAL ANALYSIS: INTERACTIONS

14. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

15.  INTERACTIONS CAN BE: COMPLEMENTARYCOMPLEMENTARY CROSSEDCROSSED ULTERIORULTERIOR TRANSACTIONAL ANALYSIS: INTERACTIONS

16. Controlling Standard Setting Nuturing PARENT ADULT CHILD PARENT ADULT CHILD NATURAL LITTLE PROFESSOR ADAPTED Controlling Nuturing NATURAL ADAPTED Standard Setting PARENT LITTLE PROFESSOR TRANSACTIONAL ANALYSIS MODEL INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING INFORMATION INFORMATION PROCESSING PROCESSING PROBLEM PROBLEM SOLVING SOLVING

17. LIFE POSITIONS (SCRIPTS)  I’M NOT OK - YOU’RE OK  I’M NOT O.K. - YOU’RE NOT O.K.  I’M O.K. - YOU’RE NOT O.K.  I’M O.K. - YOU’RE O.K.

18. GAMESGAMES  Why Don't You - Yes, But (YDYB)  See What You Made Me Do (SWYMD)  If It Weren't For You (IFWY)  Blemish - A Put-Down Party Game