1. Lieberman Management Services
Security Update for
Lieberman Management Services

2. Titan Security Group ABOUT US
Full-service security organization
Security staffing & training academy
Security system integration
Emergency planning services
Largest Chicago-based privately-owned and operated security organization
Headquartered in West Loop with a Suburban office in Downers Grove
Established in 1977, led by current ownership since 1992
Top 15 security organization nationally as published by The Security Letter 1

3. Titan Security Group SPEAKER INTRODUCTION
Mark Apel, President, Titan Electronics
35+ years in Electronic Security
Licensed by State of Illinois as an Alarm Contractor
Tom Henkey, Director of Emergency Management, Titan Security Services
12+ years in private/nonprofit security
6 yrs. as Senior Emergency Management Coordinator at OEMC
Author of new textbook/handbook Urban Emergency Management
Senad Mangafic, VP of Operations, Titan Security Services
10+ years in Private Security, specializes in Residential Security
Member of ASIS (American Society for Industrial Security) 2

4. Introduction to Titan Security Group TITAN AND LIEBERMAN RELATIONSHIP
Over 15+ year working relationship between Titan and LMS
Door staff and security services provided at 16 locations:
Full-time coverage – 8 properties
Relief staff – 6 properties
Seasonal coverage – 2 properties
Provided security systems installations or service at 7 locations over the last 18 months
Proud member of LMS’s In Good Company Program providing
Pricing Advantage: Best-in-Class Pricing
Free security assessment and consultation services 3

5. Titan Security Group SECURITY TRENDS & CONSIDERATIONS
Improving Security Intelligence
Training Best Practices
Package Management & Tracking
Building Emergency Planning 4

6. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Electronic security solutions are becoming more enhanced
Advanced security in the cloud offerings
Mobile credentials
Video intercom systems
Increased camera quality
Remote security
Biometric credentials 5

7. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Advanced security in the cloud offerings:
Non-proprietary hardware and open software
Lower initial cost
No onsite servers, PCs, storage and software
Less installation and maintenance
Remotely configure databases and systems
Real time control & status of portals, video, alarms, keypads, visitors, and power
Real time events- readers, alarms, video, visitors, photo-ID, operator, system 6

8. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Mobile Credentials:
Offers same amount of security as a key card or key fob
Decrease the passback of credentials
Allow Building management to create, distribute, and turn off credentials seamlessly
Portal allows for management to manage the access control of residents and guests
Portal can be accessed remotely 7

9. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Video Intercom Systems:
Provide for video and audio communications with any smartphone
Residents are able to see and hear their visitors, vendors, and delivery personnel
Residents can unlock the door from their smartphones 8

10. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Increased Camera Quality:
Network IP cameras provide 10x higher resolution than analog cameras
Network cables provide higher connection speeds
Network IP cameras have the ability to be viewed remotely 9

11. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Remote Security:
Properties can view and respond to abnormal site conditions
Management will have knowledge of event based alarms when they are not at the property
Management will have remote access to review cameras of the building at any time
Assist properties without 24/7 staffing to increase situational awareness 10

12. Titan Security Group IMPROVING SECURITY INTELLIGENCE
Biometric Credentials:
Does not require cards
More secure
More convenient
More capable
Resident & property friendly 11

13. Titan Security Group TRAINING BEST PRACTICES
When a property has onsite staff, training is key.
Practical hands-on training
Table-top exercises
Reinforce training concepts
Topics to cover include:
Customer Service
Emergency Preparedness
Developing and Improving Observational Skills
Access Control
Active Shooter
Building Systems
Public Relations 12

14. Titan Security Group PACKAGE MANAGEMENT AND TRACKING
Online shopping is increasing. Package delivery is increasing.
Tips to handle packages:
Create a secure area for packages to be stored under camera surveillance
Invest in package tracking software
Develop a package audit policy 13

15. Titan Security Group EMERGENCY PLANNING
Emergency Planning is necessary for properties in the City of Chicago.
Code compliance
Risk assessments
Plan templates
Site-specific plans
First-responder guides
Quick-reference guides
Training aides 14

16. Introduction to Titan Security Group
QUESTIONS? 15

17. Introduction to Titan Security Group CONTACT US
Headquarters 616 W Monroe, Chicago, IL P: F: Suburban Office st, Downers Grove, IL P: Websites & Resources 16