1. Managers and Managing 1.1 The Role and Work of Managers
CHAPTER 1
Managers and Managing
1.1 The Role and Work of Managers
1.2 The Historical Development of Management
1.3 Managing in the Twenty-first Century

2. 1.1 The Role and Work of Managers
GOALS
Define management and the functions all managers complete.
Differentiate the work of several levels of management.
CHAPTER 1

3. Moving Into Management
The changing nature of management
Management activities
CHAPTER 1

4. Management Functions Planning Organizing Implementing Controlling
CHAPTER 1

5. The Work of Managers Managers and nonmanagement employees
Levels of management
CHAPTER 1

6. How Managers Spend Their Time
CHAPTER 1

7. 1.2 The Historical Development of Management
GOALS
Describe historical changes in management that led to the beginning of management science.
Describe four different philosophies that have been used to manage organizations.
CHAPTER 1

8. Management through the Ages
The earliest forms of management
The Industrial Revolution
CHAPTER 1

9. Changing Approaches to Management
Management science
Theories of management
Classical management
Administrative management
Behavioral management
Quality management
CHAPTER 1

10. 1.3 Managing in the Twenty-first Century
GOALS
Describe ways that the workforce and work are changing.
Discuss important factors that influence the management strategy of an organization.
CHAPTER 1

11. Changes and Challenges for Managers
Workers
Work
Competition
Technology
CHAPTER 1

12. Projected Changes in the Age of the U.S. Workforce
CHAPTER 1

13. Projected Changes in the Ethnicity of U.S. Workforce
CHAPTER 1

14. Developing a Management Strategy
The business
The work
The business environment
The management
CHAPTER 1

15. Developing a Management Strategy
CHAPTER 1

16. Moving Into Management
Challenging
Exciting
Demanding
Rewarding
CHAPTER 1