1. Unit 5
Products and Services

2. objectives Ss will learn about…. product features
asking about products
talking about company activities and service
Visiting a client

3. Show your partner your cell phone without the brand name
Ask your partner about the feature
How was the photo like?
Size?
Voice good?
Price?

4. look
popular models
a big color screen
camera-megapixel
internet
mp3
access
broadband

5. Asking questions Feature What kind of features does it have?
Battery, how long?
How long does the Battery last?
How much
How much does it cost?
Who for?
Who is it for?

6. Product features Look at the photo. Describe the situation
They are selling cell phones.
What features can you talk about?

7. 5-1 product features, listening    

8. Who
office
What
camera
How long
300 minutes
What
E2000
How
$300

9. 5-2 asking about product

10. What is it called?
What does it do?
Who is it for?
How big is it?
Is it easy to use?
How much does it cost

11. Practice
What is it call? What’s this model called? How much is it?
Student A ask student B about his product’s features to complete the advertisement.

12. Student B answer questions

13. Practice
Student A ask student B about his product’s features to complete the advertisement.
Who is it for?
What does it do?

14. Student B answer questions

15. Practice
Student A ask student B about his product’s features to complete the advertisement.
How big is it?
Is it easy to use?

16. Student B asks A questions
What is it call? What’s this model called? How much is it?
Student B asks A questions

17. Student A answers the question

18. Student B asks A questions
Who is it for?
What does it do?

19. Student A answers the question

20. 5-3 Talking about company
A: What line of business are you in?
B: We are the world leading internet company.

21. Talking about company A: How many employees do you have ?
B: We have over 10,000 workers.

22. 5-3 talking about company activities

23. Student A
Page 87

24. Student B
Page 91

25. Talking about company A:Where’s your company based?
B: We are based in Silicon Valley, California.
A: What does your company do?
B: We run a search engine on the internet.

26. Talking about company A: What line of business are you in?
A: How many employees do you have ?
A:Where’s your company based?
A: What line of business are you in?
B: We are the world leading internet company.
A: oh, really, which one?
B: Google.
A: ah, of course!
It sounds like a police interrogation!
A: What does your company do?

27. 5-3 talking about company activities

28. 5-4 talking about services       

29. Yes/ no question
No, she isn’t. She runs training courses. She organizes the courses
Does Suzanne run courses for people who are going to work abroad?
Do her clients usually leave their families behind?
Are a lot of clients moving to India and china?
Does Suzanne like Chinese food?
Does Suzanne say language learning is not important?
Does Suzanne teach both husbands and wives?
Is Suzanne planning to move to Seoul?

30. 5-5 visiting a client
A Japanese company is planning to open an office in the US next year. Some of the employees need English lessons. Masaru Takashi is the manager.
He is having a meeting with Suzanne Jones, a representative of a language teaching company.

31. 5-5 visiting a client M M M M M

32. 5-5 visiting a client
Page 117
Roleplay the dialogue with your partner

33. 5-5 visiting a client

34. Page 87 student A

35. Page 87 student B

36. Work with a partner and roleplay

37. 5-6 speaking practice Product features
Guess what product each one has by asking questions
A: What’s it made of?
B: Metal and plastic, mainly metal I think.
A: How big is it?
B: It’s pretty small – it’s about the same size as a small candy bar.
A: who’s it for?
B: It’s for people who like listening to music when they are walking or on the bus or working out.
A: Is it an MP3 player? B: right ! Now it’s your turn.

38. 5-6 Practice
A: page 37
B: page 92

39. 5-7 culture file living and working abroad
Finish the survey on page 38
Do you like the chance to live and work in another country?

40. 5-7 culture file living and working abroad
Discussion
Why do companies send people abroad instead of hiring locally?
What kind of person is well-suited to working abroad?
What kind of help should a company give to employees and their families when they are going to work abroad ?
What kinds of challenges would an employee and his/ her family face abroad?