1. What problems do the FA have now?

2. Labour Turnover
Causes
Problems
How to improve labour turnover

3. Labour Turnover No of staff leaving organisation Total no of employees
X 100 = z %

4. Causes of labour turnover
INTERNAL
EXTERNAL
Poor leadership
Poor working conditions & unpopular practices
Better paid or more interesting alternative jobs available
Poor communication
Labour Turnover
More flexible options available e.g. homeworking, closer to home, flexi-time
Uncompetitive pay & benefits
Poor recruitment decisions
Boring, repetitive work
Low morale from all these issues

5. The problems of high labour turnover
Higher induction & training costs
Higher recruitment costs
A need to redesign jobs (to make them easier to train new staff to do)
Lower productivity
Low morale amongst remaining workforce

6. Improving Labour Turnover
Monitor & Benchmark
Exit Interviews
Get recruitment decisions right
Improve induction & training
Focus on long-term employees

7. But don’t forget… New ideas “new blood” Clear out poor performers
Labour Turnover has positives:
It is less of an issue for some industries
New ideas “new blood”
Clear out poor performers
Jobs are designed to make it easy to train people (e.g. McDonalds)
Work is seasonal e.g. holiday jobs in seaside resorts