1. Menyediakan Layanan Porter
Merespon Permintaan Atas Layanan Bell Desk
Created by julie

2. IV. Inter – Department Laison
A. Between Section
As a Porter has considerable contact with guest on arrival, its appropriate that they comunicate with other department such as :

3. Coordination with Housekeeping
Cont’d
Coordination with Housekeeping
Informing guest arival ( room inspection)
Informing room change ( laundry, mini bar )
Informing departure ( check hotel belonging)
Informing special request (extra bed, pillow, amenities )
Delivering follow up document to department concerned if request
Title

4. Coordination with F & B Deparment
Cont’d
Coordination with F & B Deparment
Informing guest arrival ( welcome drink )
Informing room change ( room service )
Informing departure ( mini bar )
Informing special request
Delevering follow document department concerned if request 1 3

5. Beside work between section we should work together with staff :
Cont’d
B. Between Staff
Beside work between section we should work together with staff :

6. Cont’d
How nice togetherness
Helping each other : all staff should help each other while on duty to ensure that section runs well
Replacing each other : a worker who replaces other worker his should come on the same level or position

7. Thank You !