Index.

Mission Index We offer an overall variety of logistic services including all those special extras which allow our customers to keep on concentrating on their main business. By providing a fast, efficient service basing itself on the highest technological standards available, we decisively contribute to our partner’s success. We encourage our staff in enhancing their professional skills. Our utmost concern lies in a guarantee of protection and growth of social well-being. By paying particular attention to a gentle and responsible handling of the resources, we actively contribute to an ecologically sound environment. Offering highly specialized logistic services, the family-owned company FERCAM is the undisputed number one among the Italian forwarders. FERCAM acts as one of the leading Full Truck enterprises on the European market, shows a strong European-wide presence and offers its Air & Ocean services all over the world. Motivated, skilled and positive-thinking staff with a highly pronounced team spirit turns FERCAM into one of the most wanted employers and adds a considerable upgrading to the company’s value. Thomas Baumgartner Managing Director

Company Index Logistics Provider 360°

History Index 1949 FERCAM railway shipping company is founded FER = ferrovia (railway) – CAM = camion (lorry) 1955 Road shipping begins 1963 Company is purchased by Baumgartner family Company fleet comprises 5 lorries 1975 Intermodal transport begins 1977 Network of branches expands nationwide 1982 First foreign branch (Munich, Germany) 1986 FERCAM acquires Gondrand S.N.T. 1993 FERCAM takes over Gondrand groupage services 1999 Inauguration new headquarter in Bolzano 2003 FERCAM begins cooperating with Dachser 2005 Air & Ocean service implemented 2007 FERCAM acquires Logistica Euroterminal (BO) 2007 First African branch office in Tanger (Morocco) 2008 Inauguration of the new logistics center in Padova 2008 Joint venture FERCAM Terry Logistica Inauguration new logistics center in Ottobiano (Pavia) Realization of the new Logistic Center in Bologna

Information Technology
Organigram Index Managing director Human resources (Financial) Control Procurement Legal/Insurance Quality Information Technology Administration Division Sales & Marketing Division Division Division Division Division Marketing Air&Ocean Sales LOG Sales Commercial control DIN Sales Tendermanagement DIT Sales D I V I S I O N S FTL Sales

1.393 470 1.863 20 37 2 2.394 683.300 mq 488 mio € Company Branches 59
Index Salaried Employees 1.393 Warehouse Workforce 470 Total 1.863 20 37 Italy Europe Africa 2 Branches 59 of which Vehicle fleet Total number 2.394 mq Storage Area 488 mio € 2011 Turnover

Overview 1955 1975 1985 1995 2005 488 MILL 465 MILL Mill Euro 450 MILL
Index 488 MILL Mill Euro 465 MILL 450 MILL 450 400 430 MILL 350 385 MILL 385 MILL 300 325 MILL 286 MILL 250 255 MILL 200 244 MILL 227 MILL 150 205 MILL 100 100 MILL 50 23 MILL 0.5 MILL 2.3 MILL 1949 1994 2000 2002 2004 2006 2008 2010 2001 2003 2007 2009 2011 1955 1975 1985 1995 2005

Consolidated Turnover
Key Figures Index Europe Consolidated Turnover 000/Euro 500,000 488,000 465,000 450,000 +12.9% 450,000 +3.3% 430,000 +16.9% +11.7% 400,000 385,000 385,000 +18.5% -17.2% 350,000 325,000 +13.6% 300,000 286,000 255,000 244,000 +12.2% 250,000 23,.000 +4.5% 205,000 +3.8% +14.6% 200,000 150,000 100,000 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2011

47% 53% Logistics & Transport Breakdown of Turnover – Europe 51% 11%
Overview Index Breakdown of Turnover – Europe Breakdown of Operating Revenue by Sector Year 2011 Logistics & Transport 47% 53% 51% 11% 38% 10% 6% 84%

Minority shareholdings
Corporate Setup Index RO Romania Srl SK Slovakia S.r.o UK Logistics LTD E Transportes S.A. F France S.a.r.l. NL Nederland B.V. D Deutschland GmbH & Co. Speditions KG I SpA B Belgie BVBA PL Polska Sp. Z o.o. BG Bulgaria LTD MC Trans FERCAM Maghreb SARL A Austria GmbH TN FERCAM Tunisie S.a.r.l. Subsidiaries Co-Subsidiaries Minority shareholdings

Italian Branches BOLZANO Verona Trento Belluno Brescia Como Udine
Index BOLZANO Verona Trento Belluno Brescia Como Udine Milan Pordenone Gorizia Novara Treviso Vicenza Turin Padua Veronella Cuneo Modena Pavia Bologna Parma Ancona Sassuolo Genova Città di Castello Pescara Florence Perugia Bari Rome Naples Cosenza Catania Headquarter Branches

FERCAM Branches NL UK PL D B SK A F RO BG I E MA TN Index Lübeck
London Rotterdam Hamburg Cologne Warsaw Antwerp D B SK Munich Vienna Bratislava Paris Wörgl A Oradea F Bolzano Kärnten Coruña RO Gijon Milano Gorizia Torino Veronella Irun Modena Genova BG Firenze I Sofia Barcelona E Roma Sevilla Catania Tanger Tunisi MA TN

Client Divisions 700,000 SHIPMENTS 180,000 SHIPMENTS
Index 700,000 SHIPMENTS 180,000 SHIPMENTS Client 1,590,000 SHIPMENTS 21.7 MILL Euro TURNOVER 319,100 mq STORAGE

References Trusted by Market Leaders
Index F Trusted by Market Leaders Many of today’s leading companies use FERCAM services. This is an indication of FERCAM’s ongoing commitment and an active demonstration of trust from our customers.

Full Truck Load Index

Total Shipments Europe
Full Truck Load Index Total Shipments Europe 220,000 +2.9% +20.4% +0.9% -1.6% 200,000 192,608 -6.1% 187,085 182,760 179,829 180,943 180,000 +15.8% 160,000 155,425 +12.8% 140,000 134,187 119,000 120,000 100,000 80,000 60,000 2004 2005 2006 2007 2008 2009 2010 2011 720 SHIPMENTS A DAY

Full Truck Load Road Index Messages sent to the client with vehicle registration number and time of loading Reliable, company-owned vehicles and qualified carriers Safety belts to secure shipments during transportation Fleet comprising more than 2,200 company-owned loading units suitable for all types of freight Network covering whole Europe and the Middle East ADR freight handled Environmentally-friendly (euro 5), technologically-advanced vehicles In-house customer service (no third party call-centers) Predefined pick-up and delivery times Just in time trips 24/7 customer service Booking service, with delivery to or pick-up from your client or supplier Stand-by service RODD – Digital damage detection system

Full Truck Load Road Our Network UK NL Lübeck PL London Rotterdam
Index UK NL Lübeck PL London Rotterdam Hamburg Warsaw Cologne Antwerp D B Our Network SK Munich Vienna Bratislava Paris A Wörgl Kärnten Oradea F Coruña Trento Bolzano RO Gijon Milan Gorizia Verona Turin Brescia Irun BG Sassuolo Sofia Barcelona E Rome Cosenza Sevilla Catania Tanger MC

Full Truck Load Road Index Bolzano Milan Turin Veronella Bologna Genova Florence Sassuolo Full or partial loads with direct delivery throughout Italy A full range of vehicles including special lorries for oversized loads Special industrial services including dismantling and reassembly of machinery by skilled operators Exhibition services including shipping and stand assembly anywhere in Italy Booking service, with delivery to or pick-up from your client or supplier Caserta

Full Truck Load Logistic and Transport of Ceramic Tiles
Index Logistic and Transport of Ceramic Tiles Hannover Leipzig Cologne daily departures to and from north Europe solutions for the optimization of the transport - on the road - by train special vehicles for transport of bulk raw materials specialized in the distribution of Italian ceramics throughout Europe delivery and distribution of the goods starting with one palett on expess delivery between 48 and 72 hours throughout Germany continuous tracking & tracing from collection to delivery Mannheim Verona Sassuolo

Full Truck Load Fresh Index Promptness and guaranteed travel 24 hours a day, with change of driver for true express shipping Refrigerated trailers with temperature setting facilities (+30°C to –30°C) Hi-tech company-owned semi-trailers equipped with temperature recorders and printers for continuous temperature monitoring throughout the journey Total flexibility with same-day delivery all year round Dedicated vehicles for food and non-food, special vehicles suitable for hanging fresh meat Bolzano

Full Truck Load Intermodal
Index Real time tracking and tracing Wide range of vehicles and equipment Signature required for shipping papers Customs clearance Environmentally-friendly Service is operational 24/7 Capacity higher than the one offered by road transport (up to 30 tons) Reliable and on-time, irrespective of weather and traffic Vehicles available at short notice Immediate alert sent to addressee if any unexpected event occur Stand-by service, with loading unit available on-site Delivery booking service to your customer or supplier Guarded parking facilities Handling priority

Full Truck Load Intermodal
Index Hamburg Rotterdam Cologne Mannheim FERCAM partners FERCAM branches Munich Verona Milan Padua Rome Catania

Full Truck Load Trusted by Market Leaders

Distribution International
Index

Index Total Shipments Europe +1.4% +18.5% 700,000 689,955 699,984 650,000 +1.4% +9.9% 582,000 600,000 573,810 +23% 550,000 524,000 500,000 +17% 450,000 426,000 +10% 400,000 364,000 350,000 331,000 300,000 250,000 200,000 150,000 100,000 2004 2005 2006 2007 2008 2009 2010 2011 2,800 SHIPMENTS A DAY

Index TargoFlex – Time-shifted deliveries: System of daily departures for customers who require on time deliveries and a major attention on the costs. Express delivery – Individually organized deliveries: transit times based on the kilometres of distance. TargoSpeed – Deliveries with a guaranteed transit time: the fastest one for every European destination. A fixed shipping time is defined for each destination. TargoFix – Stipulated deliveries ad hoc with a defined day of delivery: indispensable when highest priority is given to a precise date of delivery. Distribution all over Europe, incl. the East European network of qualified partners No weight limit Utmost flexibility in deliveries Internal Customer Service, not assigned to an external call center Possible pallets/pallet cage exchange (only w/exchange countries) Daily departures from Italy to all over Europe Guaranteed times of delivery POD (Proof of Delivery) Tracking & Tracing for continuous locating the goods RODD (Optical and Digital Registration of Damages) AKTIVReporting for being informed of possible freight inconveniences

Index European network of qualified partners Timing of guaranteed deliveries Disposal of IT-services like: AKTIVReporting, tracking & tracing, POD, RODD “All Risk” Assurance Cash-On-Delivery Service (COD) Possibility of ex works Deliveries One delivery only for multi-packaged consignments

Index FIN N EST RUS S LV DK LT IRL BY UK NL PL D UA B Partner + L CZ Partner SK F A MD CH RO SLO HR BIH SRB P BG E TR MK AL GR

Index

Distribution Italy Index

Distribution Italy Total Shipments Italy +11.3% +31% -17.7% -2.6%
Index Total Shipments Italy +11.3% 2,099,201 +31% 2,000,000 1,884,716 -17.7% -2.6% -1.3% -4.3% 1,800,000 1,727,000 1,682,000 1,661,000 1,590,246 +6.5% 1,600,000 1,438,000 1,350,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 2004 2005 2006 2007 2008 2009 2010 2011 6,361 SHIPMENTS A DAY

Distribution Italy No weight restrictions
Index No weight restrictions Custom rates based upon average weight of shipments Services with guaranteed delivery times AKTIVReporting – System providing real-time information on any unexpected events affecting shipments Services are operational 7 days a week, 365 days a year, including summer holidays and Christmas Flexible deliveries and storage possibilities Tracking and tracing system In-house customer support (no third party call-centers) Contact with addressee’s IT system

A = width - B = height - C = length
Distribution Italy Index Delivery in 24 hours anywhere in Italy* Up to 60 kg and 220 cm Multiple-shipment service Service of guaranteed return Rates calculated per pallet Booking administration RODD - Optical and Digital Registration of Damages POD - Proof of Delivery Tracking & Tracing max 60 kg A B C A = width - B = height - C = length *except islands and Calabria

Distribution Italy Our Network BZ UD BL TN PN CO TV 23 Branches VR VI
Index BZ UD BL TN PN CO TV 23 Branches VR VI BS MI PD 5 Hubs TO PV 48 Distribution Centers PR CN GE BO FI AN CC PG PE Our Network RM BA NA CS CT

Interactive Assistence Information on Deliveries
Distribution Italy Index Integrated Tracking & Tracing Information Online Interactive Assistence Delivery info, allocation of orders, stock clearance, POD Possible Abberation Real time stock and abberation Course of Delivery Every passagge in real time Sales Order Assistance/Preparation Information on Deliveries Per data, client, ddt, no. of delivery Warehouse Stock Real Time Interrogation Inbound Movements Per article, lot, data, ecc. Outbound Movements Per order, destination, ecc. Delivery

Distribution Italy Tracking & Tracing Sender / Customer
Index Tracking & Tracing Sender / Customer Recipient / Customer Direct customer connection Delivery Collection Warehouse Barcode fixing Barcode exit reading FERCAM branches connected „online“ Warehouse Verification of volume and weight Barcode exit reading Barcode initial reading Main run

Distribution Italy INTERMEDIAT GOODS FOR INDUSTRY: METAL PRODUCTS 5%
Index INTERMEDIAT GOODS FOR INDUSTRY: METAL PRODUCTS 5% FURNITURE AND DOMESTIC APPLIANCES 4% PRODUCERS OF COMMODITY 3% ELETTRONICS 3% PHARMACEUTICS 2% GENERAL FOODS 13% TRASPORTS AND WAREHOUSING 3% BEVERAGES 5% LEISURE 4% FASHION AND CONSUMER GOODS 6% CONSUMER PRODUCTS 8% OTHER 14% CONSTRUCTION GOODS 9% DOMESTIC OR EDIFICIAL DEVICES 11%

Distribution Italy Safe goods because of…
Index Safe goods because of… …modern access and video sorvegliance …especially safe packaging of the goods

Added Value Services „CUSTOMS“ WAREHOUSE „TAX DEPOT“ WAREHOUSE
Index „CUSTOMS“ WAREHOUSE Possibility of importing goods from abroad, leaving them in suspension of tariff laws until their collection „TAX DEPOT“ WAREHOUSE Possibility of importing goods from abroad in a status of “tax free” „TAX“ WAREHOUSE Possibility of importing goods in suspension of taxes applied on alcoholics “ACCISA”

CUSTOMS WAREHOUSES Added Value Services Europa Milan Bolzano Verona
Index CUSTOMS WAREHOUSES Europa Milan Bolzano Verona Turin Padua China Pavia Bologna Florence Modena

TAX WAREHOUSES Added Value Services Europe China Milan Bologna Pavia
Index TAX WAREHOUSES Europe Milan Bologna Pavia China

Logistics Index

Evolution of the logistics
Index Evolution of the logistics 319,100 mq 297,000 300,000 280,000 267,000 260,000 240,000 222,000 220,000 200,000 180,000 166,500 160,000 140,000 128,500 120,000 102,500 100,000 80,000 67,500 60,000 41,500 40,000 27,500 15,000 20,000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Logistics Logistic Consulting Inhouse Logistic Process optimisation
Index Logistic Consulting Process optimisation KPI monitoring Continuous quality control Inhouse Logistic Logistics management at your premises Stocking service Inventory management and replenishment planning Abundant storage at logistics centers Flexible working times Focus on your core business Innovative identification systems Monthly statistics Synergies at FERCAM logistics centeR Multiple logistics platform management for same client Delivery scheduling and telephone reservation system

Logistics FERCAM Logistics Centers in Italy Deposits mq Area Total mq
Index FERCAM Logistics Centers in Italy Modena Bolzano Deposits mq Area Total mq Trento Milan Ancona Bari Bologna Brescia Bolzano Catania Como Cosenza Florence Genova 2.600 Milan Modena Padua Parma Pavia Pescara Perugia Città di Castello Sassuolo (MO) Rome Turin Trento Treviso Verona Veronella Vicenza Naples 9.000 TOTAL 25.000 5.500 30.000 9.000 45.000 60.000 8.000 15.000 35.000 3.500 62.000 33.000 4.500 6.600 13.200 11.000 40.000 31.000 20.000 18.000 Pavia Treviso Turin Vicenza Padua Verona Parma Bologna Ancona Sassuolo Città di Castello Florence Bari Naples Cosenza Catania

… everything under control !
Logistics Index … everything under control ! … an advanced administration, IT-contolled by the warehouse logistic, in order to organize and control all the activities by using bar codes, radio frequencies and pick by voice with the possibility to verify in real time due to WEBSTAT. Advantages: Up-dated warehouse mapping in real time Traceability of the goods (lot/FEFO) Elimination of picking or movement errors Control tower management Real time inventory Prints of orders, accompanying documents and packing lists

… our additional services!
Logistics Index … our additional services!

Logistics Main warehouse-based activities:
Index Main warehouse-based activities: Inbound and storage management Quality check, sampling, qualitative locks Stock level management and planning for provisioning Criticality prevention Re-packing, preparations, customization Pick & Pack, Packing Kitting activity Delivery planning and telephone reservations Reverse logistics

Distribution Italy & Logistics

Air & Ocean Index

Air & Ocean Turnover in 000/Euro +9.5% +22.8% +29.3% +88.6% -26.7%
Index Turnover in 000/Euro +9.5% 25,000 +22.8% +29.3% 21,663 20,850 19,785 +88.6% 20,000 -26.7% 16,980 15,300 15,000 +429.4% 10,000 9,000 5,000 1,700 2005 2006 2007 2008 2009 2010 2011

Air & Ocean Index F Commodity sectors

AIR Air & Ocean Guaranteed departures twice a week
Index Guaranteed departures twice a week Information on shipment status Swift, effective, step-by-step customs assistance AIR Broad worldwide network of exclusive partners Company-owned customs warehouses, in-house customs services with fully-qualified staff and VAT deposits On-time deliveries Handling and shipping of hazardous and/or perishable goods ATA Carnet Priority boarding or telephone notification of departure Pick-up from depot

OCEAN Air & Ocean Guaranteed departures twice a week
Index Guaranteed departures twice a week Information on shipment status Swift, effective, step-by-step customs assistance OCEAN Wide range of containers Broad worldwide network of exclusive partners Company-owned customs warehouses, in-house customs services with fully-qualified staff and VAT deposits On-time deliveries Customs assistance Fast pick-up and deliveries to and from the world’s main ports Delivery to your premises Pick-up from depot

Air & Ocean Main Partners Worldwide
Index Main Partners Worldwide DSV Turners Shipping (South Africa) Austral Shipping Agency (Chile) Aviatur (Colombia) Toll-Dachser (Hong Kong) CTS Cargo (Shanghai) Dimerco (China, Taiwan) CAF Trasportes Inter. (Brazil) IPE Logistics Inc. (Canada) Penashin Shipping (Singapore) HTL Logistics Ltd (India - Sri Lanka) Incargo S.L. (Canary Islands) Seatrans (Cyprus) Mitsui Soko Air Cargo (Japan) Latin Mundo (Argentina) Toll (UAE) Freightworks (Dubai) MGI Dachser (Korea) Pengelly´s (New Zealand) Pico Logistics (Egitto) DBA Distributors Service (USA) ACA International (Australia)

Air & Ocean Index Largest and most powerful networking organization in the world for international forwarders More than 4,062 member offices in 186 countries move for times more freight than any multinational Every member carefully examined for - experience - professionalism - financial strength Constant monitoring of all members to ensure standards Code of Ethics binding on all members

Added Value Services Index Perishabole Cargo

Added Value Services Index Hand made

Authorized Economic Operator Full (AEOF)
Index Since 2012 FERCAM may call itself Authorized Economic Operator Full. Owning the AEOF certificate, comes with along a lot of benefits like a diminution in customs examinations, which, as a consequence, means major rapidity in shipment completions. LA CERTIFICAZIONE AEOF IMPLIES: The possibility of having an “in-house” customs, i.e. the goods can be cleared directly on our premises, eliminating thus unnecessary delays in customs offices and their relative costs. An advantageous position among the international logistic chain, having been acknowledged as a reliable, warranted and trustworthy member. The guaranty to work with a steady partner of good repute regarding every business relationship. Reduction in customs controls (document controls, scanner as well as physical presence) Preferential treatment for processing during customs controls. Precise indication by the local operator on where to accomplish customs controls. Improved relations to the customs authorities.

Air & Ocean Index Project Cargo

Added Value Services Index

Air & Ocean Trusted by Market Leaders

Quality as a Service Culture
Index Quality as a Service Culture At FERCAM quality has always been a principle underlying the services we provide to our customers. “Quality means providing services tailored to the customer’s needs”. FERCAM Italia has been ISO 9001-certified since 1993 Since then, FERCAM’s European branches have also been certified. SQAS (Safety & Quality Assessment System) attestation

Environmental Environment
Index Environmental It is our belief at FERCAM that sustainable development implies respect for the environment and the best possible use of energy resources. This vision explains FERCAM’s decision to implement an ISO certified environmental management system. FERCAM has implemented an ISO certified environmental management system. In order to implement its environmental policies as successfully as possible, FERCAM has decided to renew its fleet every five years and adopt Euro 5-compliant vehicles. To help reduce pollution caused by fine dust in Bolzano town center, FERCAM has just invested in a number of methane-powered vans.

HACCP SYSTEM as a Garanty for Safety of Foods
Index HACCP SYSTEM as a Garanty for Safety of Foods It is a constant concern for FERCAM to garantee the security of food products during their movement, transport and storage. FERCAM has developed within the company a system of auto-control in order to respect the correct operative procedure in hygiene matters A regular maintenance and cleaning is made within the loading areas of the vehicles, within the frigos and all the infrastructure The staff receives adequate training for what regards a good hygienic practice to adopt

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