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North American Retail Partner Summit

Published byRodney Morris Modified over 6 years ago

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Presentation on theme: "North American Retail Partner Summit"— Presentation transcript:

1 North American Retail Partner Summit
Oracle Retail Solutions | Retail Application Footprint Joe Polonski Andrea Morgan-Vandome January 28, 2009 © 2009 Oracle Corporation – Proprietary and Confidential

2 Organization – Retail Global Business Unit
Duncan Angove SVP, Retail Global Business Unit Vince Beacom GVP, Americas Sales Andrea Morgan-Vandome VP, Chief Retail Architect Corey Tollefson West Paul Satre East Amy Gearing WalMart Joe Pisano LAD Joe Polonski Americas Solution Consulting Scott Staupe Alliances 10 Reps 9 Reps 4 Various Roles 4 Reps 28 Consultants © 2009 Oracle Corporation – Proprietary and Confidential

3 Territory Map North America Effective January 2009
= West (Tollefson) = East (Satre) = WalMart (Gearing) © 2009 Oracle Corporation – Proprietary and Confidential

4 planning merchandising & supply chain what is ’s offering? 4
© 2009 Oracle Corporation – Proprietary and Confidential 4

5 Oracle Approach Insight Driven Retailing
Planning Inventory Pricing and Promotions Marketing Assortment INSIGHT DRIVEN RETAILING Execution Warehousing & Transportation Merchandising Operations Back Office Stores and Channels Plans seamlessly drive execution Execution reality influences planning Retail science informs and automates Exception-driven, role-based workflow Real-time information updates © 2009 Oracle Corporation – Proprietary and Confidential 5

6 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Enterprise Performance Management Customer Demand Analytics Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing Supply Chain Planning PLM Store Operations Sourcing Supply Chain Execution CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

7 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Enterprise Performance Management Customer Demand Analytics BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Planning and Optimization Assortment Planning Macro Space Space Compliance Size Profile Optimization Regular Price Optimization Merchandise Financial Planning Item Planning Category Mgmt Promo Price Optimization Markdown Price Optimization MERCHANDISE PLANNING AND OPTIMIZATION Merchandise Operations Sourcing & PLM Manufacturing PLM Sourcing Supply Chain Planning Store Operations Supply Chain Execution CORPORATE OPERATIONS Financials Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Human Resources Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

8 Retail Science Embedded within Business Processes Department Stores
Strategic Planning Tactical Planning Inventory & Demand Execution & Optimization Planning Close Loop Space Management Clustering, Short-life Fashion Forecasting & Size & Clearance Optimization to an Integrated Assorting Process Add Price Optimization to Planning Incorporate Macro Space Optimization Category Mangaement/ Assortment Planning Store Replenishment Allocation Supply Chain Execution Merchandise Operation Store & Channel Operations Strategic Warehouse Operational Forecast Retail Science Business Intelligence Financial Item Marketing & Promo Planning Size & Pack Optimization Regular Price Optimization Location & Space Planning Markdown Optimization Space Planning At a high level our suite covers starting on the left Strat plan – direction of company Merch plan – prod directions & give the financial framework for decisions, manage OTB Tactical planning assortment – pricing, size, markdown & ability to manage space Shape how & what we sell – allocation, replen Execution Framework allows us to address a number of the key trends that we are seeing in talking to and working with department stores Decentralised to Centralised Role of Store Directors / Managers Managing Input from the Field Role of Buyers / Planners Process change Move towards processes reflecting those in specialist / chain stores More frequent planning cycles More detailed planning (month – week, key items) Move towards incorporating bottom-up planning Tailored assortments Managing flow of product and profitability in-season Viewing overall plan - vendor and own brand planning to be considered together Cost based v Retail based planning methods Retail science to help Demand forecast – starting point Macro space – how much space to assign to a dept, class, cat – bus objective Assortment © 2009 Oracle Corporation – Proprietary and Confidential

9 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Enterprise Performance Management Customer Demand Analytics Inventory Management and Valuation Purchasing Import & Trade Management Sales Auditing Invoice Matching Cost & Deal Mgmt Pricing Mgmt MERCHANDISE OPERATIONS BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Merchandise Operations Sourcing & PLM Manufacturing PLM Sourcing Supply Chain Planning Store Operations Supply Chain Execution CORPORATE OPERATIONS Financials Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Human Resources Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

10 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Enterprise Performance Management Customer Demand Analytics Demand Forecasting Allocation Inventory Planning Value Chain Collaboration Replenishment Replenishment Opt Supply Chain Planning Supply Chain Execution Warehouse Management Transportation Management BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing PLM Sourcing Supply Chain Planning Supply Chain Planning Supply Chain Execution Supply Chain Execution Store Operations CORPORATE OPERATIONS Financials Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Human Resources Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

11 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing Enterprise Performance Management Customer Demand Analytics BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations STORE & MULTI-CHANNEL OPERATIONS Order Management Point-of-service Store Inventory Management Returns Mgmt Workforce Scheduling Sourcing & PLM Manufacturing PLM Sourcing Supply Chain Planning Store Operations Store Operations Supply Chain Execution CORPORATE OPERATIONS Financials Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Human Resources Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

12 Oracle’s Footprint for Retail
CUSTOMER INTERRACTION Enterprise Performance Management Customer Demand Analytics Store Web Store Call Center Catalog Field Sales Field Service Loyalty Marketing BUSINESS OPERATIONS Merchandise Planning and Optimization Merchandise Operations Sourcing & PLM Manufacturing Supply Chain Planning PLM Store Operations Sourcing Supply Chain Execution CORPORATE OPERATIONS Financials Human Resources Compensation Real Estate Projects Indirect Procurement Learning Management Help Desk Compliance Master Data Management (Item, Vendor, Customer, Location) Integration & Collaboration Enterprise Infrastructure © 2009 Oracle Corporation – Proprietary and Confidential

13 focus on speed-to-value
where to start focus on speed-to-value © 2009 Oracle Corporation – Proprietary and Confidential

14 Modularity & Value-led Implementation Approach
Costs Benefits Traditional Approach Value-led Approach 1 2 3 4 Value Releases Value First (projects should pay their own way) Solve Immediate Business Problem Mitigate Project Risk (phased delivery balances risk with reward) There are essentially two ways to approach software projects. One is the traditional, ERP method. These projects are treated as technology projects, and they typically look like heart-and-lung transplants. Everything is designed, built, and implemented at once, and it typically can take months to bring the whole thing live. People hold their breath, hoping that the benefits arrive, but rarely are the same managers or the same priorities in place by the time the switch is thrown. The other approach is to treat the project like a business project. This method involves business-side executive sponsorship and business-oriented decision criteria. Projects are de-coupled to mitigate risk, and they are managed for business results. <Those with the shortest and highest payback are sequenced first, and they provide funding for longer-term projects that are brought live later.> This methodology pays for itself sooner, and has proven over and over to be a more logical, business-oriented approach. Oracle Retail fully subscribes to this model. © 2009 Oracle Corporation – Proprietary and Confidential

15 Focus on Quick ROI To Identify the Biggest “Quick Wins”
10-40% Decrease in Inventory $ with Improved In-stock% 15-40% More Accurate SKU/Store Forecasts High Space Optimization Demand Forecasting Replenishment Optimization Replenishment Planning Markdown Optimization 5-15% Increase in Comp Store Sales Assortment Planning 5-15% Increase in Gross Margin Financial Impact Price Mgmt. Merchandise Financial Planning Warehouse Management Data warehouse Our willingness to evaluate the ROI associated with our tools to support executives seeking budget approvals - some description of what we can do/have done Foundation Low Low Ease/Speed of Implementation High 16 © 2009 Oracle Corporation – Proprietary and Confidential 16

16 pulling it all together
© 2009 Oracle Corporation – Proprietary and Confidential 17

17 Pulling It All Together
Technology & Applications Workspace Oracle now has the most complete and integrated set of retail applications in the world. Release 13 is unprecedented in the industry for its ability to facilitate processes end-to-end. © 2009 Oracle Corporation – Proprietary and Confidential

18 Pulling It All Together
Technology & Applications Workspace Oracle now has the most complete and integrated set of retail applications in the world. Release 13 is unprecedented in the industry for its ability to facilitate processes end-to-end. © 2009 Oracle Corporation – Proprietary and Confidential

19 A Q & © 2009 Oracle Corporation – Proprietary and Confidential

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