1. Steering Team Introduction
Steering Team 1: Overview
See pages of the STAR:Health Care Facilitator’s Guide for a slide by slide script of how to lead this session.
The goal of the Steering Team Session is to guide participants through a journey towards the development of a STAR workplace. Peer Leaders are direct care employees who act as sounding boards and guides for their peers. They will understand their role in the change, having specific activities that they can utilize in helping their peers create a STAR Workplace.
The purpose is to indoctrinate a core group into the STAR Workplace philosophy and have them become the champions of STAR by helping their facility to begin solving for process/technical changes, and introduce the strategy for removing toxic workplace language.
Session content will build around achieving buy-in to two desired outcomes that are intended to create the STAR Workplace:
Schedule Control: Employees sense of control over the time and timing of work
Supervisor and Coworker Support: performance support, and personal and family support
A twenty (20) minute introduction will explain this to all the Steering Team members, which will include the Steering Team receiving Peer Leader Handouts and the STAR and SLUDGE Overviews. Non-manager peer leaders will then be asked to leave after the third slide has been explained.
Time: You have three hours. You will develop your own pacing as you do multiple sessions.
Session Participants: Administrator, DON, ADON, Scheduler, Unit Managers, 1+ CNA per unit/shift; 1+ nurse per unit and shift, nurse practice educator, weekend shift supervisor if possible, evening shift supervisor.

2. Peer Leader Role Support everyone as they try new ideas
Reinforce your behaviors that create positive change
Be a safe place for you to share your thoughts and feelings about the STAR Workplace
Help you solve issues
Lead special activities to support the workplace you are creating

3. Background
CultureRx
Research Team
Goals
Supportive supervisors for employee performance & personal lives
Employees’ sense of control over the time and timing of their work

4. Safe
Legal
Cost Neutral

5. Each person has the support they need to have control over their work and life
As long as the work gets done

8. DEMANDS/CONTROL

9. Just
TRUST ME
To Do The Work

10. Judgment
Time
Beliefs

11. Each person has the support they need to have control over their work and life
As long as the work gets done

13. …people at all levels stop doing any activity that is a waste of their time, the resident’s time, or the company’s money… …employees have the freedom to work any way they want… …every day feels like my day off… …work isn’t a place you go, it’s something you do… …nobody feels overworked, guilty or stressed out …and there’s no judgment about how you spend your time

14. Safe
Legal
Cost Neutral

15. OUR PROCESS

16. Our Process

17. Steering Team 1: Overview
The goal of the Steering Team Session is to guide participants through a journey towards the development of a STAR workplace. Peer Leaders are direct care employees who act as sounding boards and guides for their peers. They will understand their role in the change, having specific activities that they can utilize in helping their peers create a STAR Workplace.
The purpose is to indoctrinate a core group into the STAR Workplace philosophy and have them become the champions of STAR by helping their facility to begin solving for process/technical changes, and introduce the strategy for removing toxic workplace language.
Session content will build around achieving buy-in to two desired outcomes that are intended to create the STAR Workplace:
Schedule Control: Employees sense of control over the time and timing of work
Supervisor and Coworker Support: performance support, and personal and family support
A twenty (20) minute introduction will explain this to all the Steering Team members, which will include the Steering Team receiving Peer Leader Handouts and the STAR and SLUDGE Overviews. Non-manager peer leaders will then be asked to leave after the third slide has been explained.
Time: You have three hours. You will develop your own pacing as you do multiple sessions.
Session Participants: Administrator, DON, ADON, Scheduler, Unit Managers, 1+ CNA per unit/shift; 1+ nurse per unit and shift, nurse practice educator, weekend shift supervisor if possible, evening shift supervisor.