1. Behavioral Health and Employee Assistance Program
Administered by
ValueOptions, Inc.

2. Health Insurance Providers for COVA Care Participants
Anthem Blue Cross and Blue Shield
Medical, Vision and Hearing Benefits
Delta Dental of Virginia
Dental Benefits
Medco Health Solutions, Inc.
Prescription Drug Program
ValueOptions, Inc.
Behavioral Health and Employee Assistance Program

3. Behavioral Health Benefit
This presentation will focus on the Behavioral Health Benefit and the Employee Assistance Program:
Services
Benefits
Accessibility
Resources

4. Behavioral Health Benefit
Contact ValueOptions to obtain preauthorization and referral (required). Services may be provided in various settings or levels of care depending upon the treatment that is needed.
Call:

5. Behavioral Health Benefit
Various levels of care
Care managers with ValueOptions approve the appropriate levels of care based on diagnosis and ValueOption’s medical necessity criteria. Includes acute care (inpatient at a psychiatric hospital or a detox unit); partial day services (combines intensive treatment in a medically supervised setting with the opportunity to return to a residential setting at night); and outpatient behavioral health services.
Outpatient services are the most frequently prescribed level of care and are based in an office setting.

6. Behavioral Health Benefit
Inpatient Facility
$300 co-pay per stay
Outpatient Facility
$100 co-pay
Outpatient Professional Services
$35 co-pay per visit

7. Employee Assistance Program
Contact ValueOptions for assistance in accessing program
( )
Confidential assessment, referral, and short-term problem-solving services
Available to employee and members of household
Automatically included in health coverage

8. Employee Assistance Program
Some reasons to contact the Employee Assistance Program:
Conflicts within the family or workplace
Personal and emotional concerns
Alcohol and substance abuse
Financial and legal problems
Elder and child care
Career concerns and other challenges

9. Employee Assistance Program
No charge for up to four counseling sessions per incident
Need for additional counseling may result in referral to Behavioral Health services
Designated co-pays apply to Behavioral Health services

10. Additional Information
ValueOptions Web Site:
(may also access on VHCC HR web page)
Information specific to COVA Care participants
Access to approved provider directory for COVA Care participants
General topics of interest

11. ValueOptions Web Site
Broad array of general information and feature topics available including:
Alcohol and Other Drugs
Anxiety
Depression
Family Care and Education
Health and Wellness
Money and Legal
Relationships
Work

12. Questions? Contact Debbie Hale in the VHCC Human Resources Officeor