2. What is Healthy Living Pharmacy?
Healthy Living Pharmacy (HLP) is a tiered quality framework aimed at:
Achieving a change in staff attitudes and approach by sharing proactive healthy lifestyles advice thus improving the health and wellbeing of the local population
Achieving consistent delivery of a broad range of high quality services through community pharmacies to meet local need
Helping to reduce health inequalities

3. Why is HLP relevant?
Community pharmacy is the first port of call for the health and social care needs of their community
Your pharmacy has an increasing role in delivering health and wellbeing services
The HLP framework is a mechanism which will support and enable you as pharmacy teams to enhance how you deliver all health services

4. Benefits of HLP for Lancs pharmacies
Over 150 pharmacy staff were accredited to RSPH Level 2 Healthy Living Champion Standard and over 100 HLP Leaders
All HLP staff have completed brief intervention training
Developed a culture of pro-active Healthy
Living principles through a team approach
delivering a sustainable business model
and improved staff job satisfaction

5. Benefits of HLPs for patients
Over 650 significant brief interventions for Healthy Living Advice were recorded each month by HLPs
77% of queries are supported Self Care conversations with no need for referral
14% of consultations lead to a referral to primary care
Empowering patients and engaging communities

6. Benefits of HLP for patients
HLP Pharmacies carry out more Medicines Use Reviews (MURs) and New Medicine Services (NMS), which support medicines’ optimisation, reducing waste, c.f. non-HLPs
HLPs consistently delivered more respiratory MURs per month than non-HLPs (5.88 vs consultations per month)
With the increase in workforce capability and confidence, the number of NMS delivered across the Lancashire HLPs increased by 9.6% from 2013/14 to 2014/15 with the number of NMS delivered in non-HLP dropping by 1,225 over that same period

7. How do you become accredited?
A pharmacy must:
Exhibit a healthy living ethos through your values
Have a proactive approach to health improvement and reducing health inequalities
Have at least two qualified Health Champion and one HLP Leader
Demonstrated that they meet a set of quality criteria covering workforce development, premises and engagement with their community and other providers
Demonstrate consistent delivery of contracted services to a high level, e.g. medicines use reviews, health improvement services
Once you have achieved and evidenced the above you will be awarded the Healthy Living Pharmacy quality kite mark

8. Accreditation Steps

9. Support available to achieve accreditation
HLP Training Events
A dedicated Project Manager and Choose Health to fully support and facilitate the accreditation process
Assistance with promoting and publicising healthcare campaigns
Providing access to a bank of useful information on Community Pharmacy Lancashire and Choose Health websites

10. Summary By becoming an HLP you will:
Have highly skilled, informed teams that can speak with the knowledge and understanding of the services they offer at their pharmacy, provide advice and signpost effectively
Empower patients and engage your local community
Be recognised by a quality kite mark to the public and commissioners
Provide a community based asset which gives local people access to health improvement services in their local area
Be instrumental in improving health outcomes and reducing health inequalities

11. Next steps to become HLP
Application form on Paper/Pharmoutcomes
Receive confirmation from Choose Health that application approved
Book two team members on to Health Champion Training via Eventbrite and pay refundable deposit
Team leader book on to leadership training
Embark on becoming a HLP
Supported by Project Manager to achieve accreditation

12. Any questions