1. Tessitura Training: Orders vs Ticket History Ticket Reservations
Please answer the questions around the room!
June 22, Week 5

2. Phase 1: Orders v.s Ticket History
Ticketing is one of the primary functions of Tessitura, and there are two main ways to see transaction data for our Constituents.

3. What are the main differences?
FAQs:
1. Ticket History is easier to query for Lists and Extractions
2. Orders present the same data that you would see in the Ticket Orders screen
Ticket History
At-A-Glance view
Historical system purchases and Tessitura purchases
Orders
Detailed view
Tessitura purchases only. May 2015-Present

4. Log into Tessitura!
Live

5. Phase 2: Ticket Reservations
Ticket orders, Reservations, Member Requests, Camp purchases, ETC!

6. The Ticket Order Screen has 4 Primary Tabs:
Order Details
Product Catalog
Seat Map
Quicksale
Order History

7. Where are we in Tessitura?

8. Tessitura Log Ins ... why so many?
RAMP
Citrix
LIVE
TEST
SSMS (SQL)
TessituraNetwork.com
FAQs:
1. Can we change the length of time before it logs me out?
No, or else we’re not PCI Compliant
2. Can we have one log in for all?
No, they’re each their own program. However, they do all use your same username...yay?

9. Password Check Log in to: Citrix Log in to: Test Log in to: Live
Log in to TessituraNetwork.com

10. Constituents - Part 1
Constituent Types
Constituent Searches

11. Phase 2: Technical (the philosophical conversation)
TNEW vs. Tessitura vs. Wordfly vs. Wordpress (Sydney)
Acknowledgements (Krystal)
May 25, Week 1

12. Do we need a questions slide or is this something we can orally ask?