1. Welcome to Florida Institute of Technology! Business & Retail Operations Fall 2013 Student Orientation Dining Services Campus Services Bookstore ID Card Services Student Health Insurance Mail Room Services

2. We are committed to providing the Florida Tech community with quality food and services at an excellent value, in a clean, comfortable and friendly atmosphere.

3. Dining Locations Panther Dining Hall

4. Dining Locations Panther Dining Hall Located in the center of campus next to the Aquatic Center. Features all you care to eat dining with a variety of Display Cooking stations, Pizza, Homestyle entrees, Pasta & more. Open seven days per week. Panther Grocery Featuring a hot & cold deli, grill, rotisserie, snacks, beverages and groceries. Open every day and conveniently located in the center of campus. SUB Café The Student Union Building Café is an ala carte quick service restaurant with Deli, Grill, Specials, Coffee Bar and Salad Bar open for Breakfast and Lunch Monday through Friday Center Court Located in the Clemente Recreational Center, serves Freshens® Smoothies, wraps, pizza, and specialty sandwiches. Center Court is open Monday through Friday.

5. Dining Locations The Rathskeller Located on the ground floor of Evans Hall, the Rathskeller is open seven days per week for lunch and late night activities. Black Kats Kafé Our late night coffee house and lounge, is located adjacent to the Rathskeller on the ground floor of Evans Hall. Library Coffee Shop Serving Coffee, Pastries, Sandwiches & Salads in the Northwest lobby of Evans Library

7. Services Groceries 4 U Groceries 4U is Florida Techs virtual grocery store. It provides students with a selection of over 800 items that can be purchased through our online electronic catalog. Pizza & Sub Delivery The Rathskeller Pizza and Sub Delivery is open seven days per week from 6:00 PM until 12:30 AM Vending Dining Services operates the campus snack and beverage vending machines and most are equipped with card readers to accept FlexCredits and Panther Cash Account

8. Services Sick Trays / Bag Lunches Sick tray and bag lunch service is available from Panther Dining Hall when necessary, contact the manager to make arrangements. Nutritional Information Nutrition information is available at all Dining Locations for most items that we provide. Web publication is a feature coming soon. Special Diets Most special and medically necessary diet can be accommodated in our residential dining room. Please contact our Chef or the Panther Dining Manager to discuss your requirements.

9. Services Catering Florida Tech Dining has a very robust and affordable catering department that can supply everything from simple beverage and snack service for meetings to white glove VIP service for groups up to 500. Also as part of your meal plan, we have a low-cost pick-up program for student events. Whatever your need, Dining Services can help satisfy your requirements. For full scale catering with service, call the catering manager in the SUB Café. To access student pick-up and take-out catering, call the manager in Panther Dining.

10. Freshman Meal Plans PlanEligibility Unlimited MealCredits FlexCredits Per Semester Cost Per Semester A1All StudentsSeven Days per Week$150$2,660 A2All StudentsMonday - Friday$350$2,660 MealCredits are unlimited and allow entry into Panther Dining Hall during all business hours, either 5 or 7 days per week according to your plan. FlexCredits are credited per semester and unused portions will roll to spring. Unused FlexCredits have NO VALUE at the end of spring semester Plans are priced per semester but have an annual contract.

11. MealCredits MealCredits are a component of all Freshman Meal Plans. MealCredits allow UNLIMITED all-you-care-to-eat access in Panther Dining Hall either five or seven days per week according to your plan. With UNLIMITED MealCredits you are assured to have food access every day for the entire semester.

12. FlexCredits FlexCredits are part of every meal plan we offer, giving students the flexibility and freedom to purchase food and services from all Campus Dining Locations including: Panther Dining HallThe Rathskeller SUB Café & DeliBlack Kats Kafé Panther GroceryCenter Court Rathskeller Convenience StoreGroceries 4U Discounted Beverage VendingPick-Up Catering Pizza & Sub Delivery ServiceSnack Vending Library Coffee Shop

13. Meal Plan Changes Fall 2013 Semester Meal Plan changes may be made until Friday, August 23, 2013. Spring 2014 Semester Meal Plan changes may be made until Friday, December 13, 2013. Visit Campus Services to submit your request. All changes require university approval.

14. What Do I do If I Run Out Of FlexCredits? Purchase FlexCredits (Added to your Student Account at Campus Services) Deposit to Panther Cash Account Go to fit.edu – Quick Links drop down list – select Panther Card Online Deposits Use Cash or Credit Card

15. Florida Tech Dining Services Telephone: 321/674.8076 www.fit.edu/food www.fit.edu/food

16. Campus Services Housing Services, Meal Plans, ID Card, Residence Life

17. Campus Services Services we provide: Housing Residence Life ID Card Services Meal Plan Administration Health Insurance Waivers / Enrollment

18. Housing Services Services Offered Housing Contracts Check-In Check-Out Forms Housing Assignments Room Changes

19. Residence Halls Southgate Apartments Roberts Hall Columbia Village Harris Village Quad Halls Mary Star ofthe Sea Panther BayGreek Village

20. Residence Life Live-In Professional Staff Graduate Residence Directors Undergraduate & Graduate Resident Assistants 24 Hour On-Call Duty Rotation Residence Hall Association Programs - Academic, Social, Educational

21. Campus Services Telephone: 321/674.8076 http://www.fit.edu/housing

22. Florida Tech Bookstore

23. The Florida Tech Bookstore is located on the 1 st floor of the Homer Denius Student Union Building The Florida Tech Bookstore hours: Monday through Thursday 8:30 A.M. to 5:00 P.M. Friday8:30 A.M. to 4:00 P.M. Saturday & SundayClosed EXTENDED HOURS: Saturday, August 17 th 10:00 A.M. to 2:00 P.M. Monday, August 19 th & Tuesday, August 20 th 8:30 A.M. to 6:00 P.M.

24. Textbooks NewAll titles available UsedSelected titles available RentalSelected titles available Digital Selected titles of electronic books * Bring your class schedule with you to the Florida Tech Bookstore. Freshmen bring your block schedule with you.

25. Textbook Returns Students have one week from the first day of class to return their textbooks August 24th is the last day to return for a full refund Receipt is needed at time of return

26. Textbook Buyback Textbook buyback is all year round Students can receive up to 50% of the original price of textbook back. Prices vary for new and used textbooks A Florida Tech ID card is required for textbook buyback.

27. Florida Tech Merchandise Emblematic (logo) merchandise is available at the Florida Tech Bookstore…from t-shirts to coffee mugs to key chains. Sundries are also available at the Florida Tech Bookstore…from greeting cards to snacks and candy.

28. The Florida Tech Bookstore accepts… All major credit cards: American Express, Discover, MasterCard and Visa. Panther Card Cash Student Financial Aid

29. Florida Tech Bookstore is also on-line… http://fit.bncollege.com Textbook orders require 24 to 48 hours to process. Florida Tech Bookstore is operated and managed by Barnes & Noble Bookseller

30. Florida Tech Campus Bookstore Telephone: 321/674.8042 http://fit.bncollege.com

31. Your Florida Tech ID Card Your key to CAMPUS

32. The Panther Card is the official identification card of Florida Tech Meal Plan Access Debit Card PNC Bank ID Card Linking – activation required. Your Florida Tech Panther ID Card

33. Provides you with …. Food at all Campus Dining Locations Access to your residence hall, various classrooms & labs and the Clemente Center Services in the Student Health Center Beverage and snack vending machines Products from Groceries 4U Laundry machines in the residence halls Campus pizza and sub delivery Books and apparel from the Florida Tech Bookstore Services from participating off-campus retailers Copies and services in Evans Library Discounts from participating retailers PNC Bank ID Card Linking – On campus ATM and Cash Machines - activation required

34. The Panther Cash Account is a perfect complement to your meal plan. The university offers the Panther Cash Account as a campus debit card that uses your ID card for access. The Panther Cash Account is a convenient, fast, safe and simple method for students to access goods and services available throughout the campus. Panther Cash can also be used at various participating off-campus retail establishments. For a listing of participating off-campus retailers go to www.fit.edu/campus_services/PantherCard.php Your Florida Tech Panther ID Card

35. The Panther Cash Account is a pre-paid debit account encoded to your ID card. Once a Panther Account is opened students and family members can make deposits from their room or from home electronically at www.fit.edu/campus_services/PantherCard.php Your Florida Tech Panther ID Card

36. ON-Line Card Access www.fit.edu/campus_services/PantherCard.php On-line Deposits to the Panther Plan No Credit Card FEES Track Spending Lost Cards Low balance warning and e-mail warnings Parents Access with Student permission Your Florida Tech Panther ID Card

37. PNC Bank ID Card Linking Your PNC account can be linked with your Florida Tech ID Card so that you can easily access bank funds through the PNC Bank ATM located at the Student Union and the PNC Bank Cash Machine located at Panther Dining Hall. You can open a PNC account at a local bank branch or on-line: 1. Visit pnc.com/fit 2. Complete the online application 3. Click to open your account! If you have questions or want more information, just visit pnc.com/fit, stop by any PNC Bank branch. Your Florida Tech Panther PNC Bank ID Card Link

38. This is your ID Card Protect it! Dont let anyone borrow your card. ID cards will be confiscated from unauthorized users. If you lose your ID Card contact the Campus Security office at ext. 8111 and the Campus Services Office at ext. 8076. Lost ID card replacement charge is $20 Your card has a VALUE. Your Florida Tech Panther ID Card www.fit.edu/campus_services/PantherCard.php

39. Florida Tech ID Card Services Telephone: 321/674.8076 For information and to process an electronic deposit visit: www.fit.edu/campus_services/PantherCard.php

40. Florida Tech Student Health Insurance

41. Bollinger Insurance Solutions is the Student Health Insurance provider for Florida Institute of Technology The Florida Tech Student Health Insurance Office is located at the Florida Tech Commons Building 3011 South Babcock Street, Suite 113 Office Hours: Tuesday through Thursday10 A.M. to 4 P.M.

42. The Florida Tech Student Health Insurance Policy Florida Tech Student Health Insurance policy information is available on line at www.BollingerInsurance.com/FIT

43. Student Health Insurance Telephone: 321/674.7707 www.BollingerInsurance.com/FIT ggraham@fit.edu

44. Florida Tech MAILROOM SERVICES

45. The Florida Tech Mailroom is located at the Homer Denius Student Union Building 1 st floor The Campus Mailroom is open: Monday through Friday 10:00 A.M. to 4:00 P.M. Saturday 10:00 A.M. to 11:45 A.M. Sunday Closed

46. Mailroom Services: All Students who reside on campus are provided with a mailbox at no charge. Please stop by the mailroom to receive your mailbox combination. Mailing parcels, envelopes and small boxes Overnight, global priority and priority mail Certified, registered and insured mail Package weighing and delivering to post office Change of address forms Post office boxes Stamps

47. CORRECT ADDRESSING Main Campus Student Name FIT BOX ------- 150 W. UNIVERSITY BLVD MELBOURNE, FL 32901 PACKAGE HOLD TIME (30 Days) Package received by the Florida Tech Mailroom will be held for 30 days after which it will be returned to sender.

48. CORRECT ADDRESSING Mary Star of the Sea Student Name Mary Star of the Sea – Newman Hall 3311 South Babcock Street Apartment # ___ (Include bedroom letter A,B,C,D) Melbourne, Florida 32901 PACKAGE HOLD TIME (30 Days) Packages are received at the front desk and will be held for 30 days after which it will be returned to sender.

49. Student Name Panther Bay Village 1550, 1560 or 1660 Skippers Way or 1800 or 1890 Nautical Way Apartment #____ (Include bedroom letter 1, 2, 3, 4, 5) Palm Bay, Florida 32905 CORRECT ADDRESSING Panther Bay Village PACKAGE HOLD TIME (30 Days) Packages are received at the Clubhouse front desk and will be held for 30 days after which it will be returned to sender.

50. FED EX & UPS Packages FED EX AND UPS DO NOT DELIVER TO MAILBOXES INSTEAD OF FIT BOX USE: UNIT # OR APT# A valid Florida Tech ID card is required at time of package pick-up. All students will be notified with a card in their mailbox that a package is ready for pick-up.

51. Cash only please… The Florida Tech Mailroom accepts cash only. The Mailroom cannot accept credit cards for purchases or postal services.

52. Mailroom Services Telephone: 321/674.7224 www.fit.edu/pmm/mailroom

53. Questions? Once again… Welcome to Florida Tech and let us know if we can assist you. http://www.fit.edu/business-operations