1. Geoffroy Fisher Sogeti Luxembourg
Sogeti: Training activities in the form of a Webinar July and November 2017
Geoffroy Fisher
Sogeti Luxembourg
Working Group "European Statistical Data Support" 14th of March 2018

2. OBJECTIVES
Increase the visibility of Eurostat’s data and related services via an online training
Gather a bigger audience
Easy access to a training

3. What is a Webinar ? An online presentation – 1h30
Up to 99 participants
Participants can send questions via a chat
The instructor visible by webcam

4. + THE PRESENTATION Based on a Powerpoint presentation
Live session directly on the website
Hands-on workshops with prepared questions both on the local and global context

5. THE PRESENTATION
Hands-on workshops with prepared questions both on the local and global context

6. THE PRESENTATION
Hands-on workshops with prepared questions both on the local and global context

7. THE TARGET GROUP
Webinars allow bigger target groups than physical trainings.
Students/teachers as well as workers or people from public services can follow the same training
Hands-on workshops with prepared questions both on the local and global context

8. QUALITY MEASUREMENT Evaluation forms sent by email
Compliments and general feedback from participants (voice + chat)
s received after the trainings
The practical exercises: a valuable tool which indicates the area for improvements and assesses comprehension of the subject
Multiplier effect: users re-contact us, dissiminate information about our service

9. Mean participants’ evaluation 2017
Overall remark
Very good - 76%
Good - 24%
Quality of the instructor
Very good - 72%
Good - 28%
Presentation
Excellent - 13%
Very good - 64%
Good - 23%
Content
Excellent -14%
Very good - 58%

10. Positive points of the Webinar – Participants’ point of view
Consise and precise
Powerpoint and chat
1.5 h format is not time consuming
Easily accessible from work or home

11. Positive points of the Webinar – Instructor’s point of view
Bigger target groups
Less time-consuming
Logistics

12. Participants’ expectations
More specific topics
More detailed information

13. Conclusions Users were happy with the time of the presentation
Participants are interested in more trainings in the form of a Webinar, especially for Specific topics
Positive Impact on the User Support - Increasing number of requests/phone calls/ s received

14. Thank you for your attention!
Geoffroy