1. Services of the Investment Promotion Agency of Kosovo Mustafë Hasani Chief Executive Officer Investment Promotion Agency of Kosovo US Kosovo Investment Forum 2010 27 October 2010

2. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry Mission The mission of the Investment Promotion Agency of Kosovo (IPAK) is to be the Government sponsored body for leading national efforts to attract, retain and grow foreign investment in Kosovo and to promote Kosovo exports.

3. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry IPAK is with the foreign investor during Pre Pre – Investment, Investment, and Post-investment Phase

4. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry IPAK Services to Foreign Investors - Pre investment Phase We will provide you with information on taxation, employment, customs, real estate and other relevant laws and regulations We will provide you with information on taxation, employment, customs, real estate and other relevant laws and regulations We will provide information on general business environment and specific industries We will provide information on general business environment and specific industries We will help you to identify property options to accommodate your operation We will help you to identify property options to accommodate your operation

5. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry IPAK Services to Foreign Investors - During the investment Phase We will provide assistance with business registration, licensing, work permits and other documentation We will provide assistance with business registration, licensing, work permits and other documentation If you wish, we will provide you with introductions to local partners with whom you can collaborate If you wish, we will provide you with introductions to local partners with whom you can collaborate

6. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry IPAK Services to Foreign Investors - Post investment Phase We will continuously watch your business growth We will continuously watch your business growth We will jointly identify potential problems and risks We will jointly identify potential problems and risks We will ensure that your problems are dealt with in an efficient manner We will ensure that your problems are dealt with in an efficient manner

7. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry Our Final Message to Foreign Investors The Investment Promotion Agency has experienced, dedicated, and multi-linguistic staff members who can work closely with you, in order to enable you to achieve your goals The Investment Promotion Agency has experienced, dedicated, and multi-linguistic staff members who can work closely with you, in order to enable you to achieve your goals We fully respect your need for confidentiality and your information will be treated with the strictest confidence by our staff. We fully respect your need for confidentiality and your information will be treated with the strictest confidence by our staff.

8. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry KOSOVO is open and ready for business!

9. Investment Promotion Agency of Kosovo Government of the Republic of Kosovo Ministry of Trade & Industry Investment Promotion Agency of Kosovo Tel: +381 38 200 36542 www.invest-ks.orginfo@invest-ks.org