1. You have Flash installed on your computer.
SUCCESS!
You have Flash installed on your computer.

2. Download
Download
MP3
Download
Firefox
Download
IE9
Download
Chrome

3. Obtain the correct system specifications.
System Check 
STEP 1 of 7
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Step 2
Obtain the correct system specifications.
To be successful, these are the recommended specifications: PC
MAC 
Dual core processor
(Intel or AMD) 512 MB RAM
Recommended: 1 GB
High Speed Internet
(Minimum 2,000 kbps connection)
Windows XP, Vista or 7
Speakers (internal OR external)
Printer
Many courses also require a CD/DVD drive 
Mac OS 10.4 (or better)
High Speed Internet
(Minimum 2,000 kbps connection)
Audio enabled
Printer
Many courses also require a CD/DVD drive         
Online Help Desk

4. You must download or update the following to avoid
System Check
STEP 2 of 7
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Step 3
You must download or update the following to avoid
technical issues.
Required Plug-ins
Java
Use: Blackboard features
Test it here
Adobe Flash Player
Use: Videos and animation
Adobe Acrobat Reader
Use: Documents
Microsoft PowerPoint Viewer
Use: View PowerPoint presentations
Apple Quicktime Player
Use: Audio and video files
MP3 Player
Use: Audio files
Internet connection speed
Online Help Desk

5. Download the correct software.
System Check
STEP 3 of 7
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Step 4
Download the correct software.
Do you have the right word processor?
Taken at 94%?
Internet students MUST have
word processing software
such as:
Microsoft Word
Microsoft Works
Corel WordPerfect
Microsoft WordPad and Apple TextEdit are not word processing software
Do you have the right web browser?
To reduce technical issues, download at least 2 of the browsers on the right.
(Firefox 4 or better)
(Internet Explorer 9
or better)
(Google Chrome 10 or better)
Do you have anti-virus software?
(Basic versions preferred)
Internet students should have up-to-date
anti-virus software such as:
Norton Anti-virus
McAfee Virus Scan
Norton -
McAfee -
Office for PC -
Office for mac -
Would you like a good deal?
Current students with a .edu address can get Microsoft Office for FREE! Use the following link to download Microsoft Office for FREE on PC or Mac.
Download Microsoft Office for FREE

6. Enable cookies in your browser.
System Check
STEP 4 of 7
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Step 5
Enable cookies in your browser.
This is visit number 11 for you.
You should see a red number above.
COOKIE TEST
Click the Refresh/Reload button near the top of your browser several times.
Does the red number increase?
If the red number does NOT increase, you will need to enable cookies in your browser:
Internet Explorer 7
Mozilla Firefox
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7. System Check System Check
STEP 5 of 7
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Download a Javascript-enabled web browser.
Step 6
How to code the if/then statement?
If you are reading this message, you are using a browser that is NOT Javascript-enabled.
It is mandatory that you upgrade your browser to:
Internet Explorer 7
Mozilla Firefox
Online Help Desk
System Check
STEP 5 of 7
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Download a Javascript-enabled web browser.
Step 6
Excellent!
Your web browser is Javascript-enabled!
Continue to the next step of the System Check.
Online Help Desk

8. Set your security settings.
System Check
STEP 6 of 7
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Set your security settings.
Step 7
You MUST set your computer’s security settings so that it does not block course-related content. (This will NOT compromise your online security.)
How to set security settings for:
Internet Explorer 7
Mozilla Firefox
Online Help Desk

9. http://www.pmi.edu http://online.pmi.edu
System Check
STEP 7 of 7
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Allow pop-ups from PMI.
Blackboard Login
Continue Lesson
If a new browser window does NOT open, set your browser to allow pop-ups from:
Test your pop-ups
RESTART YOUR COMPUTER
As a final step be sure to restart your computer to allow for any and all background updates to complete.
Online Help Desk

10. System Check System Check is complete!
To continue your lesson, click Course Content.
Online Help Desk

11. System Check System Check is complete!
A breadcrumb link looks like this
To continue your lesson, click the breadcrumb link above.
Online Help Desk

12. Links for Step 3:
PowerPoint Viewer
Adobe Reader
IE7
Firefox
Norton Anti-virus
McAfee VirusScan

13. Download the correct software.
System Check
STEP 3 of 7
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Step 4
Download the correct software.
Internet students MUST have word processing software
such as:
Microsoft Word
Microsoft Works
Corel WordPerfect
Do you have the right word processor?
Microsoft WordPad is NOT a word processing software 
Do you need PowerPoint?
If you don’t have Microsoft PowerPoint,
get the FREE viewer :
Do you have Adobe Acrobat?
Get the FREE updated version:
Internet students MUST use one of the browsers listed here:
Do you have the right web browser?
(Internet Explorer 8 is not yet supported)
If you have AOL, you do NOT need to switch service. Simply download
IE7 or Firefox.
(Preferred)
Do you have anti-virus software?
Internet students should have up-to-date anti-virus software such as:
Norton Anti-virus
McAfee VirusScan
(Basic versions preferred)