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Don’t settle for the status quo

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Presentation on theme: "Don’t settle for the status quo"— Presentation transcript:

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2 Don’t settle for the status quo
Typical Business Setup Life with CA as your Partner No readily available accurate inventory of IT setup by location - phone lines, contract term, pricing etc. Audits and central management extremely difficult. CA conducts a comprehensive inventory review of every location and provides instant visibility through a secure online portal. No more guessing or blindly counting on vendors Multiple carriers, service vendors, pricing plans, contract terms, and technology platforms with no standardization or central control across locations. This causes unnecessary complexity and management burden while also sacrificing volume discounts. CA consolidates and aligns your telecom spending through consultation and sourcing: Expert help to determine what you have and what you need, and then, without bias Professional sourcing to get the absolutely lowest prices without sacrificing quality All contracts will leverage total spend and will be coterminous No strategic telecom/IT partner to depend on (just vendors) forcing IT staff to be bogged down with day to day break fix issues instead of forward looking projects. CA proactively manages your IT system – we will monitor your environment and you will have one call to make to one company for any issues nationwide 24x7x365.

3 Given our range of services, CA can provide the right solution for your business
Expense Reduction The Gartner Group reports over 85% of telecom billing invoices have errors. CA reviews your telecom bills and system setup, saving you money at no risk to you. Inventory & Online Mgmt Your entire portfolio (contracts, service cases, equipment) instantly visible. We take something difficult and make it simple. Voice & Data Procurement Expert recommendation. Multiple quotes from leading providers. Vendor neutral, customer bias. No risk to you. One Company, Nationwide Telecom Equipment Every manufacturer available. Expert advice and service. Great value. Expert technicians & a senior level dedicated principal for every account. One-off or full service plans available. Service & Support Is your IT system as effective and hassle free as it should be? CA experts will help you design a system that is best for your business. IT Consulting Proactive management of your IT environment such as Disaster Recovery Support, Network Monitoring and Security, Help Desk and Remote Support, and more. Managed Services

4 CA is a strategic IT partner that will help your business succeed
CUSTOMER CA COMMUNICATIONS IT and Telecom Managed Service Provider Expert advice from seasoned executives A strategic partner to support your business Secure online portal for all of a customer’s IT info Executive team with decades of experience led by Marc Agar, a recognized expert in the field quoted in numerous publications Backed by a network of over 1300 partners throughout N. America with over 10,000 qualified technicians to call upon 24x7x365 At the forefront of the industry as shown by our suite of innovative offerings such as our online customer portal & customer loyalty program CA Communications helps companies navigate the complicated and confusing landscape of IT and Telecom

5 CA’s Unique Suite of Customer Benefits
Integrated Solutions Service You Can Count On Less Complexity, Better Value You’ll never imagine going back One Partner, nationwide to manage all of your telecom needs, from voice and data service, to legacy equipment support, to disaster recovery systems. Avoid the headaches of multiple vendors (billing issues and finger pointing) while benefiting from volume discounts by consolidating their telecom expenditures. A Senior level principal, with years of experience, will be dedicated to your account. This principal will visit your locations and be your single point of contact for your IT needs. On top of this, CA can call on a network of over 10,000 qualified technicians and a state of the art back office system. This allows us to offer 24x7x365 service, anywhere in the nation. Innovative Offerings Cutting Edge Tools An Online Customer Portal providing visibility into customers’ complete telecom portfolio, with instant access to bills, service tickets, contracts, inventories, and more. Revenue sharing programs based upon telecom and IT spend truly makes it a partnership with CA. Vendors look out for their best interest, partners look out for each other; CA, we are a partner not a vendor!

6 CA’s Operating Principles
Consolidate Allow CA to leverage your telecom expenditures with as few network carriers as possible to secure better pricing and customer service. Industry consolidation allows for the use of fewer carriers than before. Have one Partner – CA Communications – maintain more aspects of IT for you, ranging from equipment maintenance to network service. Given our nationwide network, CA can eliminate the finger pointing and logistical nightmares that occur with multiple vendors, delivering cost savings and a much higher level of customer service. 1 Outsource Break fix issues occur regularly but can be solved quickly and at low cost by CA’s network of technical experts who deal with such issues every day. This frees up your IT staff for more forward looking projects. Billing issues are a continual headache – CA’s 24x7x365 back office system allows customers not only to review their bills instantly, but also to leverage our expertise in resolving issues quickly and accurately. Explore additional services from CA’s suite of offerings, such as network monitoring and security, that would free IT staff for strategic projects. 2

7 Contact Us Today to Get Started
About Us Technology will get us there, however identifying the right solutions, and providers will ensure success. Why spend your time interviewing a lot of vendors when you can choose ONE Partner that has access to them all. Push all of your telecom and IT spend through ONE Partner, share in the profit, vision and success, now that’s a true partnership. We are interested in solving problems and executing solutions for our customers. How do we do it, via partnerships across the globe. We have access to the best engineers, executives and finance people at carriers, cloud providers, integrators, infrastructure houses, etc… We have the best digital tools to assist us and our partners in the industry. Our back office last year completed over $1B in telecom contracts. Our solutions team completed over 90% of CDW’s sales last year on a global basis. Bottom line is we get things done. We bring in the best people, with the right knowledge and solutions to take your company to the next level.


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