1. In this lesson you will learn how to…
write your report

2. Report Structure Title Introduction Main Body (important facts)
Conclusion

3. Report 1, p93 Linen Reuse Program: a Progress Report Introduction
I present below an overview of the linen reuse program. Further details can be found in the attachment.
Findings
We found that the program cut laundry costs by up to 24% and improved our image among guests.
Conclusion
I recommend that we continue the program, and encourage other hotels to do the same.

4. Report 2, p93 The Future of the V602 Camcorder Introduction
I have now completed my inquiry into the poor sales of the V602 Camcorder.
Findings
I found that 90% of consumers in our survey think that the V602 model is too large and too heavy.
Conclusion
Based on my research, I strongly suggest that we replace the V602 model.

5. Now, you have to report your findings:
Final Exam: Report (20%)
Since the beginning of the semester you have been interviewing your classmates on your chosen topic.
Now, you have to report your findings:

6. So, write a report that: summarizes the findings of your interviews
includes a title, body (with an appropriate heading – e.g. “Main Findings”. It should not be titled “Body”), and conclusion
**You may want to include sub-headings in the body section**
is professionally presented
is no longer more than 300 words.

7. OWL feedback (Highly recommended):
1st - Write your report
2nd - Send it to OWL for feedback
3rd - Print the you send to OWL (This will be graded too)
4th - Wait for feedback, and revise your report
5th - Submit report to Mike in class on June 5th
*Submit later with final draft.*
***Your report should be double-spaced/1.5 spacing***

8. Spacing you should select double spacing
highlight the text, right click and select ‘paragraph’

9. Final Exam: report structure
Title:
- this should be short, and make clear what the report is about
Introduction:
a summary of the report (i.e. what the report was about)
how and when you collected the data
who the subjects/respondents of the survey where
how many people participated in your surveys
the purpose of the report (don’t write, ‘It was for an assessment.’), or what you wanted to find out.

10. Final Exam: report structure
Body:
don’t include quotes of what people said (i.e. no direct speech)
- write generally about the key or common themes/findings
Conclusion:
your opinions based on the facts in the body of the report
interpret the themes/findings that emerge and discuss their implications/significance
you can make some recommendations if appropriate

11. Reporting peoples opinions/answers
Almost all the interview subjects
The majority of people
A minority of respondents
Only a few people
Some
A few
Several
reported that…
said that…
thought that…
complained that…

12. Linking Words Sequence Firstly, … Secondly, … Finally, …
Talking generally In general, … Usually, … On the whole, …
Contrast However, … Nevertheless, … On the other hand, …
Adding another point In addition, … Moreover, ...
Examples For example, For instance, …
Alternatives Either … or … Alternatively, … Instead of, …
Real (surprising) situation In fact, … Actually, … As a matter of fact, …
Something is obvious Clearly, … Obviously, … Of course, …
Most important point Especially, … Above all, … In particular, …
Rephrasing In other words, …
Result/consequence As a result, … Therefore, … For this reason, …
New topic In relation to… Regarding… With reference to…