1. SMS based Poll Monitoring System
Nodal Officer : M M Tiwari, Dy CEO (IT)
Election Department, Rajasthan

2. Objective :
Computerized tracking of the election process with the critically important objective of being able to take timely action in real time.
It is an ‘Event based management system’ – from the time of dispatch till the time of deposition of election material after return of parties.
Polling parties are distributed in remote locations, so the challenge is to get the information timely
Events can be of predetermined nature ( eg. Polling party dispatched, arrived etc.) or of non-predetermined nature (eg. Incidents of violence). Both types of events need to trigger action on getting recorded into the system.

3. Why sms ?
SMS is a very easy and convenient technology that can be used for a wide range of applications. Although it has the widest reach of all the mobile technologies today.
Incorporates Time delay option, i.e. the recipients phone being busy does not matter to the sender of SMSs.
Automatic
Automatic sending of SMSs to the persons who are not reporting within scheduled / expected time limits.
Automatic sending of SMSs to police stations, magistrates etc. on receipt of reports of events like violence etc. from polling booths, sector officers etc.

4. Information from the polling stations Pre poll-
Safe arrival of polling party at polling station.
Mock poll conducted.

5. Information from the polling stations During poll-
Poll started.
9 am Report (Male,Female,Others)count.
11 am Report (Male,Female,Others)count.
1 pm Report (Male,Female,Others)count.
3 pm Report (Male,Female,Others)count.
5 pm Report (Male,Female,Others)count.
Voters in queue at the closure of poll.
Exception reports-
Poll Interrupted due to EVM Non-Functioning.
Poll interruption due to Law & Order problem.
Poll interruption due to other Problem.
Problem resolved

6. Information from the polling stations After poll-
Final voter turnout.
Safe arrival of polling party at Record Room.

7. Process of SMS Gateway
SMS Gateway Services from NIC makes it easy to stay connected with all mobile service operators. We have a wide range of mobile communication solutions including Web SMS and SMS API Interfaces. The SMS Gateway should be reliable, fast, cost effective and covers almost all operators in the India.

8. Process of SMS based monitoring system
Step 1:- Mobile Registration.
RO (Returning officer)
ARO (Assistant Returning officer)
SO (Sector officer)
PO (Presiding officer)
Step 2:- Send Events & Time based reports.
Reports by Presiding Officer/Polling Officer
Reports by RO/ARO/SO
(if PO does not carry mobile phone with them or Mobile Phone of PO, for some reasons beyond control, fails to send SMS)

9. Roles Chief electoral officer Returning officer
Can monitor the whole sms poll monitoring system online.
Can edit details of any polling station online if PO is getting any problem in sending sms.
Returning officer
Mobile registration through SMS or if getting any problem with sending sms, CEO can do it online on behalf of RO.
Will get an sms if there exist any problem in any polling station.
Assistant returning officer

10. Roles
Sector officer
Mobile registration through SMS or if getting any problem with sms, CEO can do it online on behalf of RO.
Can send sms on behalf of any polling station if PO is getting any problem in sending sms.
Presiding officer
Send Event and Information bases reports through SMS.

11. SMS format-
SMS is designed in such a format that the message received by the system(sms gateway) through the sender(RO/ARO/SO/PO) could be automatically interpreted and updated into the database .
Keyword –’pollrj’ All sms format will start with this keyword. -
Example:- pollrj <space> other part of the message.

12. Message to be sent on
– This is the virtual destination number that we have purchased from NIC to receive messages from all over India.

13. SMS format- Mobile registration
For RO
Date of Registration- P-7 day
SMS syntax- pollrj<space>State_code<space>Dist_no<space>Ac_no<space>RO
Eg. pollrj S RO
For ARO
SMS syntax- pollrj<space>State_code<space>Dist_no<space>Ac_no<space>ARO
Eg. pollrj S ARO

14. SMS format- Mobile registration
For SO
Date of Registration- P-7 day
SMS syntax- pollrj<space>State_code<space>Dist_no<space>Ac_no<space>
SECTOR_NO <space> SO
Eg. pollrj S SO
For PO
Date of Registration- P-2/P-1 day
SMS syntax
pollrj<space>State_code<space>Dist_no<space>Ac_no
<space>PS_NO <space>PO
Eg. pollrj S PO,

15. Reports by Presiding Officer/Polling Officer
Event Safe Arrival of Polling Party at Polling Station
Date of Registration P-2/P-1 Day
Time of Registration Immediately after reaching Polling Station
SMS syntax pollrj<space> SAP
Remarks SAP- Polling Party Safely Arrived at the Polling station
Event Mock Poll and attendance of polling agents
Date of Registration P-Day
Time of Registration Immediately after conduct of mock poll and before commencement of poll
SMS syntax pollrj<space> MP<space>04
Remarks MP-Mock Poll Conducted, Last 2 digits stand for no. of Polling agents present. As per the example polling agents of 4 contesting candidates are present.

16. Reports by Presiding Officer/Polling Officer
Event Poll Started
Date of Registration P day
Time of Registration Latest by 8:15 am
SMS syntax pollrj<space>PS
Remarks PS- Poll Started
Event Report on first one hourly (9AM)
Date of Registration P-Day
Time of Registration 9am
SMS syntax pollrj<space>9AM<space>male,female,other
Eg pollrj<space>9AM<space>111,98,02

17. Reports by Presiding Officer/Polling Officer
Event Report on 2 hourly (11AM)
Date of Registration P day
Time of Registration 11am
SMS syntax pollrj<space>11AM<space>male,female,other
Eg pollrj<space> 11AM<space>111,98,02
Event Report on 2 hourly (1PM)
Date of Registration P-Day
Time of Registration 1 pm
SMS syntax pollrj<space> 1PM<space>male,female,other
Remarks pollrj<space> 1PM<space>111,98,02

18. Reports by Presiding Officer/Polling Officer
Event Report on 2 hourly (3PM)
Date of Registration P day
Time of Registration 3pm
SMS syntax pollrj<space> 3PM<space>male,female,other
Eg pollrj<space> 3PM<space>111,98,02
Event Report on 2 hourly(5PM)
Date of Registration P-Day
Time of Registration 5 pm
SMS syntax pollrj<space> 5PM<space>male,female,other
Eg Pollrj <space> 5PM<space>111,98,02

19. Reports by Presiding Officer/Polling Officer
Event Voters in queue at the closure of poll
Date of Registration P day
Time of Registration Closure of poll
SMS syntax pollrj<space> Q<space>10
Remarks Q – Stands for Voters in queue at the schedule time for end of poll. 3 digits stand(s) for total number of voters in queue
Event Final Voter Turnout
Date of Registration P-Day
Time of Registration After end of Poll
SMS syntax pollrj<space> VT<space>male,female,other
Eg pollrj<space> VT<space>454,381,002

20. Reports by Presiding Officer/Polling Officer
Event Safe arrival of Polling Party at RC after end of Poll
Date of Registration P day
Time of Registration Immediately after reaching RC
SMS syntax pollrj<space> SARC
Remarks SARC – Stands for Safe arrival of Polling party at RC
Event Poll Interrupted due to EVM Non-Functioning or apprehension of such problem
Date of Registration P-Day
Time of Registration Immediately after such type of situation
SMS syntax pollrj<space> PROB<space>EVM
Remarks PROB- Problem, EVM- Problem of Electronic Voting Machine.

21. Reports by Presiding Officer/Polling Officer
Event Poll interrupted or apprehension of poll interruption due to Law & Order problem
Date of Registration P day
Time of Registration Immediately after such type of situation arises
SMS syntax pollrj<space> PROB<space>LW
Remarks PROB- Problem, LW - Law & Order Problem.
Event Poll Interrupted or there is a chance of poll interruption due to other Problem
Date of Registration P-Day
SMS syntax pollrj<space> PROB<space>OTH
Remarks PROB- Problem, OTH – Other Problem

22. Reports by Presiding Officer/Polling Officer
Event Problem resolved
Date of Registration P day
Time of Registration Immediately after problem is solved and poll is resumed in case
SMS syntax pollrj<space>PRES
Remarks PRES means Problem resolved and poll resumed in case there is interruption.

23. If PO failed to send sms?
Then Returning Officer/Assistant Returning Officer/Sector Officer can send SMS on behalf of that PO

24. pollrj<space>PS_NO<space>PS
Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer
Sl. No.
Event
SMS syntax 1
Safe Arrival of Polling Party at Polling Station
pollrj<space>PS_NO<space>SAP
eg. pollrj<space>001<space> SAP 2
Mock Poll and attendance of polling agents
pollrj <space>PS_NO<space>MP<space>04
eg. pollrj<space>001<space> MP<space>04 3
Poll Started
pollrj<space>PS_NO<space>PS
eg. pollrj<space>001<space> PS 4
Report on 2 hourly (9AM)
pollrj<space>PS_NO<space>9AM<space>male,female,other
eg. pollrj<space>001<space>9AM<space>111,98,02 5
Report on 2 hourly (11AM)
pollrj<space>PS_NO<space>11AM<space>male,female,other
eg. pollrj<space>001<space>11AM<space>111,98,02

25. pollrj<space>PS_NO<space>1PM<space>male,female,other
Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer
Sl. No.
Event
SMS syntax 6
Report on 2 hourly (1PM)
pollrj<space>PS_NO<space>1PM<space>male,female,other
eg. pollrj<space>001<space>1PM<space>111,98,02 7
Report on 2 hourly (3PM)
pollrj<space>PS_NO<space>3PM<space>male,female,other
eg. pollrj<space>001<space>3PM<space>111,98,02 8
Report on 2 hourly(5PM)
pollrj<space>PS_NO<space>5PM<space>male,female,other
eg. pollrj<space>001<space>5PM<space>111,98,02 9
Voters in queue at the closure of poll
pollrj<space>PS_NO<space>Q<space>voters in Queue
eg. pollrj<space>001<space>Q<space>10 10
Final Voter Turnout
pollrj<space>PS_NO<space>VT<space>male,female,other
eg. pollrj<space>001<space>VT<space>454,381,002

26. pollrj<space>PS_NO<space>SARC
Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer
Sl. No.
Event
SMS syntax 11
Safe arrival of Polling Party at RC after end of Poll.
pollrj<space>PS_NO<space>SARC
pollrj<space>001<space>SARC 12
Poll Interrupted due to EVM Non-Functioning or apprehension of such problem
pollrj<space>PROB<space>EVM<space>PS_NO
pollrj<space>PROB<space>EVM<space>001 13
Poll interrupted or apprehension of poll interruption due to Law & Order problem
pollrj<space> PROB<space>LW<space>PS_NO
pollrj<space> PROB<space>LW<space>001 14
Poll Interrupted or there is a chance of poll interruption for any other Problem
pollrj<space> PROB<space>OTH<space>PS_NO
pollrj<space> PROB<space>OTH<space>001 15
Problem as mentioned in Sl. NO. 12,13,14 resolved
pollrj<space>PRES<space>PS_NO
pollrj<space>PRES<space>001

27. SMS based Poll monitoring Website
If SMS is not working then there will be provision for reporting the poll information through the website

28. This is login window to fill your User Name and Password given by ECI for login authentication and after that you can see various types of poll day reports. At right now. Login level: CEO

29. Mobile registration: Precidingofficer

30. Mobile registration: Returning officer

31. In this report section user can easily see poll day report of the polling station.

32. Report to see details: -- Mobile registration -- Safe arrival of polling party

33. This report section show the poll day reports(current) same as poll day report.

34. Poll interruption and problem resolved report

35. Exception Report: Polling stations reported through sms Polling stations not reported through sms

36. CEO can modify particular record of the polling station if in case SMS Gateway is not working.

37. voter turnout report of the particular polling station on the basis of Final Voter Information captured

38. Training to Presiding officer
How to send SMS.
About the keyword ’poll’.
About the different types of SMS formats.
When to send SMS (each SMS has to be send on certain event or time).
Where to send SMS (each SMS has to be send on a particular no. given by ECI of CEO office)
What to do if getting problem in sending SMS.
Importance of sending SMS accurately and timely.

39. Thanks