1. DLA Overview – External
Briefer, Position
Month DD, YYYY
As of November 2018

2. Agenda Video: DLA is...The Nation's Combat Logistics Support Agency
DLA mission, vision and strategic plan lines of effort
DLA: Warfighter first – Global support
Quick facts
DLA relationships
Major subordinate commands
Regional commands
Support organizations
DLA as a whole of government partner
Hurricane support
How to contact DLA

3. Video: DLA is…the Nation’s Combat Logistics Support Agency
PLEASE NOTE: This video may take a minute to load. It has open captions.
As of April 2018

4. Mission, Vision and Lines of Effort
Sustain Warfighter readiness and lethality by delivering proactive global logistics in peace and war
VISION:
The Nation’s Combat Logistics Support Agency... global, agile and innovative; focused on the Warfighter First.
WHY:
To serve the Warfighter and our Nation!
Providing world-class logistics support doesn’t just happen. It takes a plan, the right people, and the constant desire to improve. DLA's strategic plan for provides the roadmap to get us there. The five lines of effort represent the foundation DLA will use to provide global, end-to-end supply chain solutions. These efforts complement our mission as well as represent our commitment to remain agile and responsive to the current and emerging needs and expectations of warfighters and our other valued customers.
– Warfighter First – Strengthen Service and combatant command readiness and lethality
– Global Presence – Prepared for immediate action
– Strong Partnerships – Leverage the Joint Logistics Enterprise, interagency, industry and partner and allied nations
– Whole of Government – Support to the nation
– Always Accountable – Assured supply chain, financial and process excellence
– People and Culture – Is no longer a line of effort as we believe it is at the heart of everything we do. If you take care of your people, the mission will happen.
While these may be our operational imperatives and focus areas, DLA will continue to thrive on our values of leadership, professionalism and technical knowledge through dedication to duty, integrity, ethics, honor, courage and loyalty.
As of February 2018
PEOPLE AND CULTURE ARE AT THE HEART OF EVERYTHING WE DO

5. DLA: Warfighter First – Global Support
ARMY
USMC
NAVY
AIR FORCE
USCG
FEMA
USFS
As the nation’s combat logistics support agency, the Defense Logistics Agency manages the global supply chain – from raw materials to end user to disposition – for the Army, Navy, Air Force, Marine Corps, Coast Guard, 10 combatant commands, other federal agencies, and partner and allied nations. DLA sources and provides nearly all the consumable items America’s military forces need to operate, from food, fuel and energy to uniforms, medical supplies and construction material.
DLA also supplies 86 percent of the military’s spare parts and nearly 100 percent of fuel, manages the reutilization of military equipment, provides catalogs and other logistics information products, and offers document automation and production services to a host of military and federal agencies.
Headquartered at Fort Belvoir, Virginia, DLA is a global enterprise – wherever the Nation has a significant military presence, DLA is there to support.
DLA’s major responsibilities are to (1) buy or contract, (2) warehouse when needed, and (3) distribute about 5 million distinct consumable, expendable and reparable items.
DLA acquires items from manufacturers and suppliers that it then provides to DoD and other federal and regional customers, often with supplementary services such as warehousing, packaging and transportation.
DLA also contracts for items that are provided directly by the manufacturer to DLA customers.
As of February 2018
USTRANSCOM
USSTRATCOM
USSOCOM

6. 6 DLA TROOP SUPPORT DLA AVIATION DLA DISPOSITION SERVICES
Manages the supply chains for food, textiles, construction material, industrial hardware and medical supplies and equipment, including pharmaceuticals.
DLA AVIATION
Manages the supply chain for aviation weapons systems repair parts, flight safety equipment, maps, environmental products and industrial plant equipment.
DLA DISPOSITION SERVICES
Disposes of excess property by reutilization, transfer and demilitarization; conducts environmental disposal and reuse.
DLA LAND & MARITIME
Manages the supply chain for ground-based and maritime weapons systems repair parts, small arms parts and fluid-handling systems.
DLA Quick Facts:
About 27,000 personnel – military and civilian
Six major subordinate commands – DLA Troop Support, DLA Aviation, DLA Land and Maritime, DLA Energy, DLA Distribution and DLA Disposition Services.
DLA manages nine supply chains – Subsistence, Clothing and Textiles, Construction and Equipment, Medical, Industrial Hardware, Aviation Systems, Land Systems, Maritime Systems and Fuel/Energy
As of May 2018
DLA DISTRIBUTION
Provides storage and distribution
solutions/management, transportation
planning/management, logistics
planning and contingency operations;
operates a global network of
distribution centers.
DLA ENERGY
Manages the supply chain for petroleum and lubrication products, alternative fuel/renewable energy, aerospace energy; provides fuel quality/technical support, fuel card programs and installation energy services. 6

7. 35
The agency’s primary liaison to U.S. European Command, NATO and U.S. Africa Command, providing a unified DLA interface for warfighters throughout the areas of responsibility.
The agency’s primary liaison to U.S. Central Command and U.S. Special Operations Command, providing a unified DLA interface for warfighters throughout the area of responsibility.
The agency’s primary liaison to U.S. Pacific Command, U.S. Forces Korea, U.S. Forces Japan and U.S. Alaskan Command, providing a unified DLA interface for warfighters throughout the area of responsibility.
DLA Quick Facts:
DLA provides more than $35 billion in goods and services annually
Three regional commands – DLA Europe & Africa, DLA CENTCOM & SOCOM and DLA Pacific
DLA manages the reutilization and disposition of military equipment and operates a global network of distribution centers
As of February 2018 7

8. DLA Relationships
DLA has critical relationships with the military services, combatant commands, Joint Staff, other federal agencies and a multitude of industry partners.
DLA is led by a three-star military general and reports to the Under Secretary of Defense for Acquisition and Sustainment (A&S) through the Assistant Secretary of Defense for Sustainment.
As of September 2018

9. DLA Troop Support - Philadelphia, PA
Provides food, uniforms, protective equipment, construction items, medicines and medical supplies and repair parts to warfighters and customers around the world.
CONSTRUCTION & EQUIPMENT: CLASS IV & VII
Facilities maintenance
Equipment
Wood products
Safety and rescue equipment
SUBSISTENCE: CLASS I
Food service
Produce and market ready
Operational rations
Food prep/field feeding equipment
MEDICAL: CLASS VIII
Pharmaceutical
Medical/surgical
Readiness
Equipment
CLOTHING & TEXTILES: CLASS II
Field and dress clothing
Recruit clothing
Body armor
Organizational clothing and individual equipment
Equipment and tentage
INDUSTRIAL HARDWARE: CLASS IX
DLA Troop Support provides U.S. service members with food, clothing, textiles, medicines, medical equipment, construction supplies and equipment, and repair parts for major weapons systems. They also support other federal agencies, and humanitarian and disaster relief efforts around the world.
The Subsistence supply chain provides food support for the military all over the world. This supply chain serves as the key link between the Armed Forces and the U.S. food industry. It also provides support to other federal agencies, the Veterans Administration, Public Health Service hospitals, the USDA's National School Lunch Program, and the District of Columbia School District.
The Clothing and Textiles supply chain provides clothing, textiles, and equipment to U.S. service members, other federal agencies, and partner nations. C&T procures more than 8,000 different items from uniforms, footwear, and undergarments to ecclesiastical items, individual equipment, flags and tents.
The Construction and Equipment supply chain supplies items for force protection, safety and rescue, fire and emergencies, storage, HVAC, plumbing, heavy equipment, metals and lumber, as well as marine life saving and diving equipment, imaging and telecommunication devices, targets for training, and automated data processing equipment and supplies.
The Medical supply chain provides medical products and services needed every day for every crisis around the world. Support includes surgical items, preventive vaccines, field hospital equipment as well as medical supplies for animals.
The Industrial Hardware supply chain supports a supplier base of more than 900,000 items. This supply chain provides industrial items such as consumable repair parts, fastening devices and miscellaneous hardware.
As of February 2018
Consumable repair parts
Fastening devices
Miscellaneous hardware 9

10. DLA Aviation - Richmond, VA
Provides global airpower supply solutions
AVIATION: CLASS IX
Initiatives
Retail industrial support
Operational customer support
Depot Level Reparable procurement
Improve Nuclear Enterprise support
Increase material availability and throughput
Deliver effective and affordable solutions
Improve strategic contracting performance
Leverage diversity
Fortify workforce resiliency
Develop leader and workforce competencies
Achieve process excellence
Turbine engine components
Air frame structural parts
Flight safety equipment
Electrical components
Aviation lighting
Bearings
Commodities
Cables
ADDITIONAL DLA AVIATION SERVICES
Maps
Environmental products
Packaged petroleum
Industrial gases
Industrial plant equipment
DLA Aviation supports 2,200 weapon systems as the military's primary source for more than 1.2 million repair parts and operating supply items with FY17 annual sales valued at $5.2 billion. In FY17, DLA Aviation’s dedicated team of more than 2,600 professionals served more than 11,919 customers and processed more than 2.9 million customer orders, to 4,291 suppliers.
DLA Aviation is responsible for supply at six major industrial maintenance, repair, and overhaul facilities, and for storage operations at three. DLA Aviation’s five depot-level reparable procurement organizations execute contract actions valued at more than $3.3 billion.
DLA Aviation delivers unique customer support capabilities through its Industrial Plant Equipment Services and Mapping Customer Operations Divisions. IPES operates the only industrial plant equipment management facility and maintenance depot in the federal government dedicated to procuring, rebuilding, retrofitting, and repairing metalworking machinery for the Department of Defense and other federal agencies. Mapping Customer Operations provide exceptional supply and demand chain support by providing aeronautical, digital, hydrographic, and topographic maps to geospatial intelligence customers.
DLA Aviation plays a pivotal role in supporting our soldiers, Marines, sailors, airmen, and other customers by providing targeted solutions and full-spectrum logistics support.
Initiatives:
– Retail industrial support: As a result of BRAC 2005, industrial support is the integration of wholesale storage and distribution with consumer level (retail) supply processes and inventory along with the associated core processes of planning. We have partnered with the military services to continue integrating retail supply capabilities at collocated industrial sites, i.e., Air Logistics Centers and the Fleet Readiness Centers. In 2017 DLA Aviation published an updated version of the DLA Retail Supply Manual that governs DLA’s retail supply support for Air Force Service depot maintenance. In 2017 DLA Aviation also published the first-ever Retail Supply Manual for Navy depot maintenance.
– Operational customer support: Operational warfighting customers and associated support units. This initiative seeks to improve collaboration with customers at all levels. It also seeks to achieve 85% fill rate in PACAF and sustain that performance throughout FY18. Aviation will also improve support to USMC weapon systems, re-examine forward stocking for critical weapon systems and eliminate DLA issues in supporting the F/A-18 airframe.
– DLR procurement: As a result of BRAC 2005, DLA took on responsibility for procurement of service managed depot level reparables. Our goal is to provide efficient and effective DLR procurement services in support of our Service customers' goals and objectives.
– Improve Nuclear Enterprise support. Focus on Intercontinental Ballistic Missile, bomber, Nuclear Command Control and Communications product support strategies and demand planning.
– Increase material availability and throughput. Improve long term contract coverage to increase LTC delivery orders as a percent of total orders. Identify an appropriate Time to Award for Aviation Supply Chain; achieve/sustain goals. Execute Continuous Process Improvement projects on processes within Aviation’s gated procurement process.
– Deliver effective and affordable solutions. Award 3-5 contracts with ACAT and/or sole source original equipment manufacturers with performance-based logistics-like features. Deliver on Air Force Integrated Prime Vendor Generation III requirement and ensure a successful transition.
– Improve strategic contract performance. Execute FY18 Strategic Sourcing Plan. Optimize acquisition for end-to-end logistics support. Maximize the use of appropriate acquisition strategic and sourcing tools. Transition from tactical to strategic buying. Target NIINs for LTC/automation with the most return on investment and value to the customer. Buy smart!
– Leverage diversity. Develop a diversity and inclusion plan that identifies specific actions that address the under-representation of targeted groups. Promote diversity and inclusion through formal training, education, and corporate messaging. Increase leadership and employee participation in Special Emphasis Program activities and observances.
– Fortify workforce resiliency. Promote resiliency through formal training, education, and corporate messaging. Increase workplace safety.
– Develop leader and workforce competencies. Achieve 100% completion of mandatory Defense Acquisition Workforce Improvement Act certification. Promote participation in leadership forums, employee forums, job rotations, the Flash Mentoring Program, the Job Shadowing Program, and the Aviation Executive Mentoring Program as key competency-building and succession management enablers.
– Achieve process excellence. Increase process effectiveness and efficiency through CPI.
As of February 2018 10

11. DLA Land and Maritime - Columbus, OH
Provides global land and maritime supply chains
LAND: CLASS IX
MARITIME: CLASS IX
Wheeled, tracked and heavy vehicle parts
Vehicle maintenance kits
Power transmission, engine and suspension components
Tires
Batteries
Small arms parts
Valves
Fluid handling
Electrical/electronics
Motors
Packing/gaskets
Throughout the world, DLA Land and Maritime is known to more than 17,600 military and civilian customers and 10,000 contractors, as one of the largest suppliers of weapon systems spare parts.
DLA Land and Maritime manages 1.9 million items, awards more than 651,000 contracts annually, supports nearly 1,900 weapon systems, and handles more than 9 million orders annually, with annual sales topping $3 billion.
Land and Maritime was the first inventory control point in DLA to develop a weapon systems approach toward materiel management. Weapon systems management is now standard procedure in DLA, and Land and Maritime is the lead ICP for land, maritime and missile weapon systems.
Today, having transformed from being a wholesaler to an end-to-end supply chain manager, DLA Land and Maritime's state-of-the-art systems connect business processes from the supplier to the customer through the Land and Maritime supply and demand chains.
As of February 2018 11

12. DLA Energy - Fort Belvoir, VA
Provides a comprehensive energy supply chain
PETROLEUM, OIL & LUBES: CLASS III
ENERGY SERVICES & COMMODITIES
DoD Executive Agent for all bulk petroleum
Utility services
Installation energy
Aerospace energy
DLA Energy provides energy to the military services, the Department of Defense and other federal agencies at more than 4,000 locations worldwide. In fiscal year 2017, DLA Energy recorded approximately $9.5 billion in sales and issued a total of 4.13 billion gallons of fuel.
DLA Energy procures petroleum products – jet fuels, aviation and automotive gasoline, heating oil and lubricants – in addition to coal, natural gas, electricity, alternative fuels and missile fuels.
In addition to providing extensive contracting and technical support for the privatization of installation utility systems, including electric, natural gas, water and wastewater systems, DLA Energy performs the centralized contract administration function for the utility service contracts, which can last up to 50 years.
DLA Energy supports commodities and services including coal, natural gas, electricity, renewable energy, energy savings performance contracts and long term renewable energy project development.
DLA Energy Aerospace Energy manages the worldwide acquisition of missile and rocket fuels, propellants for systems to include satellites and aerostats, as well as aviator’s breathing oxygen and other bulk industrial gases.
As of February 2018 12

13. DLA Distribution - New Cumberland, PA
A Global Footprint
More than 50 locations in 20 states and eight countries, including:
Distribution centers
Consolidation and containerization points
Theater consolidation and shipping points
Materiel processing centers
Recruit training centers
Meals ready to eat storage sites
DLA Distribution employs almost 10,000 people and has more than 50 locations worldwide. Those locations include distribution centers, an expeditionary team that serves as a mobile distribution center, consolidation and containerization points, theater consolidation and shipping points, materiel processing centers, recruit training centers and meals ready to eat storage sites.
DLA Distribution supply centers manage materiel and offer services including storage, distribution, custom kitting, specialized packaging as well as transportation support and technology development—all aimed at increasing warfighter readiness. The centers and sites have more than 2 million item numbers in stock worth more than $100 billion.
In fiscal year 2017, DLA Distribution shipped almost 11,000 containers and more than 12,000 air pallets.
To ease the delivery of materiel and prevent breaking down and building up of pallets, DLA Distribution uses a “pure pallet” concept, which simplifies and speeds up airlift shipments to the customer. It involves building and shipping individual aircraft pallets with cargo for a specific customer, unlike mixed pallets, where a customer's cargo is normally loaded onto an aircraft pallet with cargo for other customers within the same region.
As of February 2018
Distribution centers
Distribution sites (CCP/TCSP/MPC/RTC/MRE) 13

14. DLA Disposition Services - Battle Creek, MI
Provides worldwide disposal management solutions
Reutilization (military services and DoD special programs)
Transfer (to federal agencies)
Donation (to state and local agencies)
Sales of excess DoD property
Contingency operation support
Demilitarization
Hazardous waste disposal
Law Enforcement Support Office
DLA Disposition Services plays a large role in the reuse or disposal of materiel no longer required by military forces, both usable items and scrap.
The activity accepts excess usable items from military units and facilitates its reuse by other military units, transfers appropriate materiel to other federal agencies or donates it to state and local governments.
Excess items also support disaster relief, humanitarian missions, foreign military sales, and homeless veterans programs operated by VA medical centers.
Under special programs, schools across the country can acquire excess computers and other IT technology for free. Working with the U.S. Forest Service, Disposition Services provides free vehicles and equipment to firefighters. The congressionally established Law Enforcement Support Office program provides certain types of equipment to law enforcement agencies when approved by their states and local governing authorities.
Some excess items are sold to the public after all eligible recipients have passed on them. The sales revenue helps offset the overall cost of military logistics.
DLA Disposition Services sites are on military installations at home and abroad. To provide direct operational support, it also maintains a contingency response capability using trained and tested teams of civilians and military personnel. Their mission is to provide property disposal under austere conditions using prepositioned equipment sets.
The activity also helps military units achieve environmental stewardship by taking care of their hazardous waste. Under the oversight of DLA environmental specialists, qualified and licensed contractors pick up the hazardous waste from military bases and transport and dispose of it in a compliant manner.
As of February 2018 14

15. DLA Regional Commands
DLA Europe & Africa
DLA Pacific
DLA CENTCOM & SOCOM
Three Regional Commands supporting five Combatant Commands
U.S. European Command & U.S. Africa Command
U.S. Central Command & U.S. Special Operations Command
U.S. Pacific Command
Single focal point for DLA support to the Combatant Commands
DLA lead for theater contingency/exercise planning
Responsible for DLA Support Teams
We are structured to support the warfighter across the world.
To provide a single face to customers in U.S. European, Africa, Central, Special Operations and Pacific Commands, and improve the alignment and authorities of the DLA regional commanders, we’ve postured our primary-level field activities under a single regional commander. This arrangement streamlines our customers’ interaction and provides unified and responsive support in the theater of operations.
DLA Europe & Africa, DLA CENTCOM & SOCOM and DLA Pacific each provide a single DLA interface/focal point to the geographic combatant commanders, integrating DLA support throughout the areas of responsibility.
We support the other combatant commands through liaisons that are collocated and interface with:
– U.S. Northern Command (USNORTHCOM) in Colorado Springs, Colorado (Peterson Air Force Base)
– U.S. Southern Command (USSOUTHCOM) in Miami, Florida
– U.S. Strategic Command (USSTRATCOM) in Omaha, Nebraska (Offutt Air Force Base)
– U.S. Transportation Command (USTRANSCOM) (Scott Air Force Base)
As of February 2018 15

16. DLA Support Organizations
Strategic Materials: Acquisition, storage and sale of the critical raw material stockpile for national defense
Enterprise IT solutions: Develop, deliver and sustain a full range of combat support IT solutions and data services for DLA and DoD to include document management, research and development and infrastructure/software as a service/cloud.
These are other services that DLA performs, all necessary in supporting national defense.
Strategic Materials falls under DLA Acquisition (J7) and has the primary mission to plan, facilitate, and acquire services and supplies necessary to support the storage and sale of its strategic and critical materials inventory located in depots throughout the U.S. Examples are: chromium, platinum, germanium, beryllium, titanium and mercury.
The J6 provides a variety of services for DLA and DoD to include:
Enterprise IT solutions develops and delivers a variety of IT solutions and data services for DLA and DoD.
Document Management, document automation products and services to the DoD and designated federal activities, including imaging and conversion of documents to electronic media, digital warehousing, and distribution of digital and hardcopy information. It is the single manager for all DoD printing and duplicating.
As of February 2018 16

17. DLA as a Whole of Government Partner
Forest Service Firefighters
~25 percent of DLA’s
non-energy revenue
Puerto Rico Power Restoration
Kuwait
Together, the DLA enterprise is able to make an impact every day to its customers and the nation. While the military services and combatant commands remain our primary support focus, DLA possesses the core competencies to positively influence the outcome of whole of government efforts and operations. Don’t let the word ‘Defense’ in DLA fool you, our reach extends beyond DoD. We support many other federal agencies including the Departments of Homeland Security, State, Energy and Interior; General Services Administration; and other state and local governments.
Examples include:
– Helping dispatch supplies to residents in Puerto Rico after Hurricane Maria and Irma’s devastating impact on the power grid.
– Procuring and storing equipment for the U.S. Forest Service such as hand tools, batteries, shovels and hoses
– Supporting our counterparts from the Department of State, Department of Defense and other federal agencies by delivering millions of critical non-food items to refugees and migrants in the Middle East
As of February 2018 17

18. TOTAL SUPPORT AND COSTS
2018 Hurricane Summary
(Florence, Michael) 29
DEPLOYED MILITARY 86
DEPLOYED CIVILIAN
1,270
TRAILERS RECEIVED
$105M
TOTAL SUPPORT AND COSTS
SUPPORT HUBS
Martinsburg, WV
Maxwell, AL*
Ft. Bragg, NC
Highpoint, NC
$199.5M
ALL FEMA MISSION
ASSIGNMENTS
*Florence & Michael
COMMODITIES
18,552
COTS
320
LEASED GENERATORS
In time of crisis, our government will do everything it can to support our citizens. These numbers depict the dedicated effort of DLA’s workforce, helping those affected by Hurricanes Florence and Michael.
From deployed personnel — to providing meals, water, fuel and generators — the Defense Logistics Agency was and continues to be there.
As of 30 October 2018
262.5K
GALLONS OF WATER
7.2 M
MEALS
335K
GALLONS OF FUEL

19. DLA Customer Interaction Center
The DLA Customer Interaction Center is your “One Call Resolution” point of contact for all logistics issues related to DLA. We’re here for you 24-hours-a-day, 7-days-a-week, including government holidays.
Toll Free: DLA-CALL ( )
Commercial: (269) 19