2. Leveraging Store Operators to Drive AP

3. Bryce Bennett Stacie Bearden
Director – Environmental, Health and Safety
The Home Depot
Stacie Bearden
Director – AP Field

4. World’s Largest Home Improvement Retailer
Stores: 2,273 (Q3 2015)
Operations: U.S., Canada, Mexico
Associates: approx. 300,000
Revenue: $83.2B USD (FY14)
Member of DOW
NYSE (HD) since 1981
Privileged and Confidential

5. Streamlined Structure
Prior State
New Structure
DM : Merchandising
DOM : Operations
MAPM : AP
DM : Merchandising/Operations
MAPM : AP

6. Retail Reality
ASSET PROTECTION

7. Aligned Responsibilities Simplified Message and Reporting
Focus
Aligned Responsibilities
Improved Execution
Simplified Message and Reporting

8. Aligned Responsibilities: Roles & Routines
New Structure
District Level
Store Level
Asset Protection
Operations

9. Multiple Messages & Communications
Asset
Protection
Support
Departments
Operations
Merchandising
Safety, Accuracy and Profitability

10. One Message – All Levels, All Channels

11. Simplified Reporting Print Packet AP on the Go
Print Packet
AP on the Go

12. Drill into Performance
Focused Engagement
Improve
SAFETY
Reduce
SHRINK
Mitigate
THEFT & FRAUD
Store Specific View
Drill into Performance
Address outliers

13. LEADERSHIP ENGAGEMENT
Results
IMPROVED PERFORMANCE
SWIM LANES
LEADERSHIP ENGAGEMENT

14. Continued Evolution Continued Simplification
Forecasted Safety Risk Rating
Integration of Systems (HR, Learning, BS)
Department Specific Messaging

15. Simple can be harder than complex.
Steve Jobs

16. Questions?