1. EPC 5
Product Demonstration
Introduction

2. BPM Positioning & Process Maturity EPC Product Demonstration
Agenda
Company Overview
Service Products
BPM Positioning & Process Maturity
EPC Modules Overview
EPC Architecture
EPC Product Demonstration
EPC Web Portal
Employee Experience
EPC Modeler
Building a Model

3. Interfacing Technologies Corporation
MS Visio Process Modeling est. 1997
Business Process Management est. 2000
Process simulation and analysis est. 1994
Interfacing has provided BPM
Software and services for over 20 years.
Established in 1983
Numerous awards
Established the FirstSTEP Methodology
Fortune 500 clients
Worldwide partners & clients
Our full range of products bring key
benefits to your business:
Analyze and correct process inefficiencies.
Manage risk factors.
Reduce process costs.
Improve operational efficiency.
Adapt quickly to change.
Clarify accountability and ownership.
Provide process knowledge across organizational boundaries.
Include BPMN modeler based off of Charter (97)
BPMN Modeler 2008
Designer new logo
Nicer diagram & Layout

4. From Chaos to Order

5. From Chaos to Order

6. Professional Services
Offering a full spectrum of services:
As-is Process Documentation
To-Be Process Development
Best Practice Implementation
Gap Analysis
Process Performance Management
Change Management Programs
Terrible… really ugly
Overlap between services…
Classification of services.. Something about value…
Purely services! (maybe slide from service ppt) 6

7. Frameworks Supported Standards: Supported Process Libraries:
APQC Process Classification Framework
ITIL – IT Service Management
SCOR – Supply Chain Operations
eTOM – Telecom Process

8. - Process Classification Framework
Best Practice Framework

9. - Process Classification Framework
6.2 Recruit, source and select employees
APQC moves & extra click
Nicer KPIs..
Name of process 6.2 (recruit, source, and select employees within blow-out. Maybe some light yellow background.
Key Performance Indicators (KPI) :
Recruit, Select, and Hire Employees
Average days to fill open positions
Average days between opening and fill
Ratio of acceptances to hires
Ratio of acceptances to offers
Ratio of qualified applicants to total applicants

10. Developing and Managing Human Capital
6.2 Recruit, source and select employees
6.2 Recruit, source and select employees
Extra click Again process name – screen & Select candidates
Candidate: [fulfills job requirements] 
Candidate: [short-listed]
Exam Results: [passed]

11. SIPOC Include SIPOC within Previous slide
Candidate: [fulfills job requirements] 
Candidate: [short-listed]
Exam Results: [passed]
Include SIPOC within Previous slide

12. Process Swimlane
Large number of applicants
being passed straight through to interview stage results in numerous unqualified candidates which leads to inefficient use of resources !
identify and deploy candidate selection
This slide illustrates a poor process – even though the first process is mapped properly, only having face to face interviews will clog the system with poor candidates. Instead, use a phone interview first to filter out unqualified candidates.

13. Organizational Management
Save Order Request
Enter Order Request
Validate Order Request
Notify failure to Client
Save Validated Order
Notify Success to client
ACCOUNT MANAGER
SAP
Resources
Roles
Assets

14. Process Management Order Entry Order fulfillment
Notify failure to Client
To order fulfillment
Enter Order Request
Save Order Request
Validate Order Request
Save Validated Order
Notify Success to client
Submit Order Request

15. Document Management SAP Save Order Request Enter Order Request
Validate Order Request
Notify failure to Client
Save Validated Order
Notify Success to client
SAP

16. Risk Management P.O. Fraud Notify failure to Client
Compare P.O. to Price List
Enter Order Request
Validate Order Request
Save Order Request
Save Validated Order
Notify Success to client
Submit Order Request

17. Business Rules Management
Notify failure to Client
Enter Order Request
Validate Order Request
Save Order Request
Save Validated Order
Notify Success to client
Submit Order Request

18. Meta Data Management Notify failure to Client Enter Order Request
Validate Order Request
Save Order Request
Save Validated Order
Notify Success to client
Order Request

19. Services Management Notify failure to Client Enter Order Request
Validate Order Request
Save Order Request
Save Validated Order
Notify Success to client
Submit Order Request

20. Workflow Management Notify failure to Client Enter Order Request
Validate Order Request
Save Order Request
Save Validated Order
Notify Success to client
Submit Order Request

21. Business Intelligence

22. Architecture

23. Thank You