1. Merit Sales and Service Portal M3UG 2012
Preben Lauesen/Bernt Sylte

3. Merit AppSuite Logistics Center Project Center Budget Center
Security Center
Finance Integrator
Smart Office Scripts
Merit Integrator
Merit Intelligence
Finance
Sales
Manufacturing
Procurement
Logistics
Service
Mobile Sales
Supply Chain Execution
Manufacturing Reporting
Mobile Service
Customer Portal
Customer Claim Management
Supplier Portal

4. Merit AppSuite SALES & SERVICE
Portal solutions for handling product catalog & order processes
Mobile Sales and Service for order handling on mobile devices
Role based – information and available functionality based on access level
Product catalogs with pictures, documents and links (M3 & CMS data)
Use bar codes for efficient order entry
Real time interface with M3
Fast implementation

5. Merit AppSuite SALES & SERVICE
Configurable and dynamic
Configured business logic in M3 controls process flow in Merit AppSuite
Dynamic workflow and user interface based on parameter settings
Seamless integration
No data replication or double data storage
Interactive integration with M3
All M3 input controls performed on-line
Roles, menus, and configuration parameters
Merit Portal Portlet repository
M3 API (& WHI) M3
database
Daa
JDBC
Business rules settings

6. Merit AppSuite CUSTOMER PORTAL CUSTOMER SUPPORT MOBILE SALES
- Give your customers access to an efficient B2B portal for product catalog information and order entry & inquiry
CUSTOMER SUPPORT
- Customer support portal for your own internal customer support. Easy access to product data, simplified order entry & inquiry
MOBILE SALES
- Use mobile devices (PDA, tablets, smartphone) when your are visiting your customers to enter order, do order inquiry or looking at product data
MOBILE SERVICE
- Enter service orders, report service assignments, handle spare parts or perform other service related tasks using PC’s or mobile devices

7. Merit AppSuite CUSTOMER PORTAL
Role based, intuitive and user friendly
Configurable and dynamic
Real time integration with M3
Dynamic workflow and user interface based on parameter settings
Integrated with M3 Product configurator in real time
Product catalog based
on assortment
available for customer
Pictures, documents, links etc. for additional product information
Configurable information based
on user role and access level
Menu and available
functionality based
on defined role and access
Place order directly
in order basket from product catalog

8. Merit AppSuite CUSTOMER PORTAL
Order inquiry
Order basket
Detailed product information

9. Merit AppSuite CUSTOMER PORTAL
Total integration
Access control
Order
templates
Temporary orders
Product Catalog
Order basket
Order inquiry & history M3
Customer, sales & responsible
Item &
Warehouse information
Price & Discounts
Customer order

10. Merit AppSuite MOBILE SALES
Product Catalog, order entry & inquiry available on Mobile platforms
Full Customer Portal in online mode or apps/clients *)
Role based, intuitive and user friendly
Configurable and dynamic
Real time integration with M3
Dynamic workflow and user interface based on parameter settings
*) Merit Portal 3.0 standard client available on Windows Mobile / apps/clients for other platforms available on demand

11. Merit AppSuite
Merit AppSuite