1. The CAF Resource Centre at EIPA and the CAF action plan 2005-2006: state of affairs
Patrick Staes and Ann Stoffels
European Institute of Public Administration
CAF Resource Centre
Edinburgh, 1-2 December 2005

2. Content The publication on the 2nd CAF Event in Luxembourg
The CAF Training Event, November
The progress in the revision of the CAF
The Preparations of the Austrian publication
The new website, database and e-community tool.

3. I. The publication on the 2nd CAF Event in Luxembourg
1st version : English/French : 15/11/05
Content :
Introduction by Mr Wiseler, minister
2nd CAF Survey
Text of the presentations at the plenary sessions and the 8 parallel programmes
2nd version in English:
in preparation for the end of the year
addressees :participants 2nd Users Event, Ministers, DG’s , IPSG – CAF website

4. II. The CAF Training Event
(9/11 Nov 2005)
67 participants from 20 countries
Participants from outside EU: Bosnia Herzegovina - Norway
Most of them belonging to the target group of trainers and quality managers – a few starters
Combination of Information – Exercises – Case studies
Very positive and constructive atmosphere
Interactive part most appreciated but more time needed for introducing and executing the exercises

5. II. The CAF Training Event (9/11 Nov 2005)
Evaluation shows high degree of appreciation:
50 replies
100% gained new insights for their organisation
49 out of 50 would recommend this seminar to other colleagues
Encouraging feed back for repetition: probably 2 times organised in 2006

6. III. The progress in the revision of the CAF (1)
Objective:
Realisation of the revised version of the CAF by the end of the
Austrian presidency
Approach:
Tallinn 22-23/09/05: 27 participants from 18 countries
Agreement on the working method and the tasks
The structure of the model and the links between the criteria and sub criteria: Denmark/Italy
The scoring system: presentation of proposals
Validation: introduction
Seville 15/12/05:
Finalising the structure
Adapting the scoring system: proposal Spain/Slovakia/Belgium
Adapting the examples: proposal Austria/Slovakia
Validation: presentation of proposals: HU/ES/EFQM

7. III. The progress in the revision of the CAF (2)
Vienna: 16-17/03/06
The guidelines for implementation: Slovakia
The guidelines for improvement action plan or programme: EIPA
Validation: HU/ES/EFQM
General introduction: EIPA
Copenhagen: May 2006
Revision of the final document : proposal by EIPA

8. IV. Publication on CAF Good Practices during the Austrian Presidency: CAF Works
State of affairs 22/11/05:
60 organisations were proposed by 17 countries
26 introduced their good practice description
Reminders
Near Future
Continue the search for more candidate organisations
Objective is to have at least the description of 60 cases among which 30 to 40 can be selected end January 2006

9. European Union AT - Austria 4 3 BE - Belgium 6 CZ - Czech Republic 5
N° countries
Country
N° cases
Reply/ case
Reply
No news
No participation
received
promised
European Union 1
AT - Austria 4 3 2
BE - Belgium 6
CZ - Czech Republic 5
DE - Germany 7
DK - Denmark
EE - Estonia
EL - Greece 8
ES - Spain 9
FR - France 10
HU - Hungary 11
IT - Italy 12
PL - Poland
3 (+2) 13
PT - Portugal
14?
SE - Sweden 1? 15
SI - Slovenia 16
SK - Slovakia
other 17
NO - Norway
Total 60 26 -3

10. V. The CAF website and database
CAF brochure (pdf) in all available languages
FAQ
Registration form for CAF users step 1 : identification and (optional) online CAF application (scores) step 2 : introduction of information on Good Practices
step 3 : feedback from users on the use of CAF
Database search: basic details on CAF users (for now: identification only – next: good practices linked to specific CAF criteria) * Grobbendonk * Austrian publication
Information: network CAF correspondents, links, articles, conferences
What is available now?
from the start: Brochures, basic database, links to national website and coordinators, possibility to introduce the scores (an on-line English version of CAF)
since mid 2005: registration in 3 steps
Online presentation
Brochures and link to KVIK
national coordinators
national websites: Hungary
survey 2005
articles
events: information on 2nd European CAF event

11. The CAF website and database: next step
CAF e Community - members area: where all the registered persons can share knowledge and good practices using online forums, synchronous chat, document repositories and a calendar
Improved presentation of links, articles, activities (databased system)
cf Dorthe: the purpose is to have a community of people with a common motivation: improving the organisation through CAF or related SA tools
EIPA wants to support this via an e-community of users who can share information, discussion topics, calendar of events, announcements A tool is being developed internally (an e-learning tool which has to be translated to the specific needs of the CAF community) and a test version should be available before the end of the year. People are already invited to ask for login & password
This will replace part of the current website: a databased system of information on links, contact persons, events, training seminars