1. Function Statement QC&A Department VQA/IQC IPQC OQC QE Incoming
inspection
Vendor survey
Vendor
evaluation
surveillance
First article
inspection
Roving
Tollgate
Final
inspection
Line audit
Ongoing reliability test
Outgoing quality control
Calibration
Reliability
test
Life test
Vibration test
Dropping test
Quality system audit

2. Quality Control Flow Chart
Incoming material
I Q C
Stocks
SORTING
Producting
100% In line Functional Check
Each Station Working According to SOP
Self-inspection
IPQC
Sampling
inspection
Reject
area NG
F Q C OK
Products Warehouse
Check
OQC
Shipping Out

3. Feedback Flow Chart for Customer Complaint
Sales
Q A
Responsibility Dept.
Customer complaint NO
Preliminary analysis
Inform customer
Decide the responsibility
YES
Describe the root cause
Permanent Check / Action plan NG
Verification of effectiveness OK
Reply customer NG
Customer confirm OK
Standardize and finish