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USF System Brand Summit
May 21, 2018
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Today’s Agenda 1:05 – 1:15 Introductions (SPARK, VanderKlipp, others) - Joe Hice 1:15 – 1:25 USF System Marketing Update and Schedule - Joe Hice 1:25 – 1:45 USF Athletics/Football marketing plan - Scott Kull 1:45 – 2:00 USF Merchandising & New Relationship with Adidas & Bookstore - Leni Baga 2:00 – 2:15 The Importance of USF Branding - President Judy Genshaft 2:15 – 2:30 BREAK 2:30 – 3:00 USF Web/USF Health Web Update/Social Media initiatives - Steve Dapcic 3:00 – 4:45 SPARK Workshop on Branding - Rachel Canning & Team 4:45 – 5:00 Closing Remarks - Joe Hice
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Usf Brand council The Council is designed to provide advice and recommendations to the Chief Marketing Officer and University leadership The Brand Council should work to inform, inspire, and instruct the organization on stewarding the brand, so that over time, everyone in the organization knows how to appropriately interpret and reinforce the brand Council members are, in effect, the front-line Ambassadors and Advocates for the brand
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VP & CMO – Joe Hice Office of The Provost -- Pritish Mukherjee/Tanya Vomacka Assistant Vice President Marketing – Thom VanderKlipp Assistant Vice President PR & Communications -- Vacant Assistant Vice President Web & Digital Communications – Steve Dapcic Assistant Vice President Marketing & Communications USF Health – Monica Matos Creative Director – Mark Leaning Innovative Education – Cindy DeLuca Research & Innovation – Judy Lowry Foundation/Alumni Association – Joel Momberg/Bill McCausland Athletic Association – Scott Kull Information Technology – Sidney Fernandes Student Affairs & Student Success – Paul Dosal Admissions – Glen Besterfield USF World – Roger Brindley USF St. Petersburg Campus – Deborah Read USF Sarasota-Manatee Campus – Shawn Ahern USF Tampa Student Government – Current Student Body President USF Tampa College Representative – Chuck Adams USF Tampa College Representative – Bob Bishop USF Tampa College Representative – Eric Eisenberg USF Tampa College Representative – Moez Limayem USF System Marketing & Communications Agency Representative – SPARK Other Guests
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Marketing & communications goals 2018
Develop a strategic marketing platform that will effectively promote the University of South Florida System to all key constituent groups Develop a Brand Vision, Brand Position Statement, Brand Personality and Brand Values to inform the creative process Based on above, Recommend a tag line for the campaign Develop five to six pillars upon which the campaign will rest Create a matrix for outcomes that provides ROI measures
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BRAND VISION A University Shaping the Future
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USF Brand Position statement
We are united in a relentless optimism for the future. Working together, and guided by our key values, there is nothing we can’t achieve
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USF Brand Personality BOLD: We are agile. We think quickly on our feet. We adapt readily to obstacles, and look for innovative solutions to the world's most challenging problems UNITED: We are stronger together. We collaborate. We seek new ways to work together and maximize efficiencies LEADERS: We are committed to the each other's success. We nurture talent and value opportunities to grow and develop professionally. We hold each other accountable LOYAL: We treat each other with respect, trust and integrity. We do what we say we are going to do. We are loyal to each other and for the good of the System IMPACTFUL: We make a difference. We are tied to our communities. We are global citizens. We catalyze regional economic development and success STUDENT-CENTRIC: We work together to ensure that student success is at the center of everything we do HIGH-QUALITY: We have passion for delivering quality service to students, faculty, staff, employers and members of our communities. We are BULLISH
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USF Brand VALUES STUDENT FIRST – We take care of our students and work to ensure their academic success. As a result, they graduate on time and prosper YOUTHFUL – We have a freshness and vigor that invites creativity and wonder. We remain young in our interpretation of the world and our expectations for it. We are comfortable trying new things and always expect to succeed MODERN* – We move in step with the ever changing world, but at the Speed of USF. We have reached higher and achieved more, faster than our peers in student success, faculty achievement, research and discovery, and philanthropy GLOBAL – We operate in a global community and think globally. We create opportunities for the global exchange of people and ideas and seek out learning experiences for our students and faculty in international environments at home and abroad INCLUSIVE – We believe there is value in diversity and we foster a climate that is welcoming, inclusive and safe for everyone METROPOLITAN – In the heart of the vibrant Tampa Bay Area, we are determined to impact the future of Florida and the nation through research, discovery and community partnerships
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Usf Brand council The Council is designed to provide advice and recommendations to the Chief Marketing Officer and University leadership The Brand Council should work to inform, inspire, and instruct the organization on stewarding the brand, so that over time, everyone in the organization knows how to appropriately interpret and reinforce the brand Council members are, in effect, the front-line Ambassadors and Advocates for the brand
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Be bullish -- Brand tag line
BULLISH – Optimistic about something’s or someone’s future Strong cultural relevance on what it takes to succeed today. We have to make life happen, not let life happen Possesses overtones of the bull market which implies success and financial rewards Separates us more aggressively from our competitors through our confident attitude Can be used to describe the entire USF System
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Usf system – brand pillars
Student Success World-Class Faculty Research Achievements Innovation and Creativity Advancing Medical Science Morsani College of Medicine Tampa Global Influence Socio-Economic Powerhouse
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MEASURING SUCCESS Seek to influence USF’s Reputational Score in key ranking systems in order to improve overall rankings Increased presence in key media outlets through paid and earned activities (advertising and public relations) Increased presence on the Web and Social Media platforms Take advantage of our partnerships to leverage USF at conferences, events and other venues
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MEASURING SUCCESS Seek to improve High School Guidance Counselor scores Work closely with Innovative Education to influence High School Guidance Counselors’ opinion of the USF System Seek to improve the Alumni Giving Rate Seek to improve Alumni Participation Rate Develop an army of disciples around the USF System
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MEASURING SUCCESS Working with Innovative Education, Student Admissions and other groups throughout the system, play an active role in the student recruitment process. Seek to enhance: Average high school GPA Average SAT & ACT Scores Mid-range SAT & ACT Scores Top 10% of high school class
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University marketing & communications
We are here to support the Goals and Objectives of the USF System by providing outstanding service to our partners across the system Web & Digital Communications – Steve Dapcic USF Health Communications – Monica Matos Marketing – Thomas VanderKlipp Public Relations & Communications -- TBD
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Significant projects underway
THE Young Universities Summit – June 5-7 Adidas, Bookstore & Merchandising activation Sun Dome sponsorship Agreement Microsoft Dynamics Partnership Brand Launch Sept. 3 Public introduction Internal activation Logo enhancements Revised Website Launch System Unification Process & Progress Morsani College of Medicine Progress Redesigned USF License Plate Tobacco Free Campus – Fall Initiative USF Tampa & USF System Strategic Plan introduction
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Thank you
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