1. Dr. Elizabeth Anthony FSTPi UTHM
COMMUNICATION
Dr. Elizabeth Anthony
FSTPi UTHM
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2. COMMUNICATION
What is communication?
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3. COMMUNICATION Latin word: “communis” Meaning: equal or similarity
Any process: sharing information,
ideas & feelings.
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4. COMMUNICATION Is an active process and a changing event.
Is the key to success.
To live is to communicate.
To communicate effectively is to enjoy life more fully.
Is a two-way traffic & not a one-way process.
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5. COMMUNICATION Involves: - spoken and written
words (verbal & non verbal)
- body language (use of postures, gestures & facial expression)
- personal mannerisms
- style
- physical environment
use of hand, body, face, arm or head
adds meaning to a message.
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6. COMMUNICATION Is very important in our lives. We use it :
- for persuasion
- to improve relationships
- to inform
- to share
- to discover & uncover
information
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7. COMMUNICATION: THE ELEMENTS
WHO
(sender)
TO WHOM
(receiver)
WHAT IS SAID
(message)
WHAT CHANNEL
(mode)
THE EFFECT
(feedback)
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8. COMMUNICATION: THE FORMS
Speech
Written
Symbols
Gestures
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9. COMMUNICATION: THE TYPES
Intrapersonal Communication
Interpersonal Communication
Communication to Group
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10. COMMUNICATION: THE TYPES
Intrapersonal Communication
- Internal thought or language
Example: day dreaming, thinking
aloud, rehearsing, etc.
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11. COMMUNICATION: THE TYPES
Interpersonal Communication
- Face-to-face spoken communication
Example: meetings, telephone
conversation, interview, etc.
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12. COMMUNICATION: THE TYPES
Communication to Group
- One person to a group
Example: speech, lecture,
concert, paintings,
novels, poems, etc.
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